The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Mr Lubeovercharging

Beware!!! These guys overprice and suckered me into buying a filter claiming it will save on fuel. Here's the problem: they charged me 85$ plus tax and I called another mr lube in kitchener on weber st, and they quoted the exact same filter for about 35$ installed.
So I email, the general manager to explain this drastic price difference and of course no response. And secondly, these guys push to sell by saying it will save on fuel economy but doing a little research says that gasoline engines don't get improved gas mileage for a new air filter, it's the carbourated engines that benefit,

Nevertheless, I know i'm never going to a mr lube again, and telling everyone I know how big of a scam these guys operate.

Responses

  • Te
    Terrance Tan Aug 24, 2014

    Even $35 dollar Mr. Lube charged you on that air filter was overcharged. If you went to filterheads.com, bought one and replaced it yourself, should be half price.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.