Menu
Write a review
File a complaint
Morgan Properties

Morgan Properties review: maintenance left my door wide open

R
Author of the review
11:47 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.

On 1/24/19 at 6:30pm I came home to my door wide open! I put my deadbolt on when I left as I usually do however, since I put in a maintenance request on 1/23, I assumed maintenance may still have been in my house even though it was dark inside. I had a police officer check the premises to make sure it was safe to enter. Upon entering I noticed that my purse which was by the door on an end table was missing. No one was in my house and maintenance neglected shutting my door. Absolutely no one has access to my house except Morgan Property Employees.

Since this occurred after hours, I immediately emailed the assistant property manager a picture of my door left open. Today, 1/25/19 I spoke to Candice, the property manager for The Glens at Diamond Ride. She explained that the maintenance man, Kevin said "he remembers locking and closing my door" and basically it's my word against his. If my deadbolt was on and there's no sign of forced entry, it shouldn't be a question as to who left my door open. Candice, The Glens at Diamond Ridge Property Manager explained that since they cannot prove that maintenance left my door open, i'll be responsible for the increased Gas & Electric invoice that I will receive next month, and also nothing can be done about my missing purse. Candice advised that I put in a claim with my renters insurance company. I am NOT submitting a claim to my renters insurance company which will impact future premiums and my claim history. This is why properties have insurance!

I have an interview scheduled with a local media outlet this evening. If this is not resolved within 24 hours, I will be seeking legal action.

View 0 more photos
Morgan Properties response
Jan 25, 2019 3:17 pm UTC
Morgan Properties customer support contacts
Address

160 Clubhouse Road, King Of Prussia, MD, 19406, US

Website

morgan-properties.com

File a complaint Write a review
View all Morgan Properties contacts
Thank you for review- we are looking into your review and email and will follow up once we have more information.
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

0 comments
Add a comment

More Morgan Properties reviews & complaints

Morgan Properties - illegal business practices 13
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Morgan Properties - late fees 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Morgan Properties - Rent 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Morgan Properties - Increasing Shared Utilities
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Morgan Properties - Maintenance for my door
Replied
The company left an official comment to this complaint.
Morgan Properties - poor management at briarwood apartments laurel md
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Morgan Properties reviews and complaints
  1. Morgan Properties Contacts

  2. Morgan Properties phone numbers
    Click up if you have successfully reached Morgan Properties by calling +1 (610) 265-2800 phone number 0 0 users reported that they have successfully reached Morgan Properties by calling +1 (610) 265-2800 phone number Click down if you have unsuccessfully reached Morgan Properties by calling +1 (610) 265-2800 phone number 0 0 users reported that they have UNsuccessfully reached Morgan Properties by calling +1 (610) 265-2800 phone number
    Click up if you have successfully reached Morgan Properties by calling +1 (224) 222-2222 phone number 0 0 users reported that they have successfully reached Morgan Properties by calling +1 (224) 222-2222 phone number Click down if you have unsuccessfully reached Morgan Properties by calling +1 (224) 222-2222 phone number 0 0 users reported that they have UNsuccessfully reached Morgan Properties by calling +1 (224) 222-2222 phone number
    Click up if you have successfully reached Morgan Properties by calling (607) 524-4153 phone number 0 0 users reported that they have successfully reached Morgan Properties by calling (607) 524-4153 phone number Click down if you have unsuccessfully reached Morgan Properties by calling (607) 524-4153 phone number 0 0 users reported that they have UNsuccessfully reached Morgan Properties by calling (607) 524-4153 phone number
    More phone numbers
  3. Morgan Properties emails
  4. Morgan Properties address
    160 Clubhouse Road, King Of Prussia, Maryland, 19406, United States
  5. Morgan Properties social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2026
  7. View all Morgan Properties contacts
Morgan Properties Category
Morgan Properties is ranked 15 among 64 companies in the Apartments Rentals category