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Irvine Company Customer Service

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Complaints18
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Resolved0

Irvine Company LLC

550 Newport Center Dr.
Newport Beach
California
United States - 92660

Customer Support Phone Numbers

1844 238 2579(New Homes) 1 0
+1 949 720 2500(Employment Verification) 1 0
+1 949 720 3234(New Homes) 1 0
+1 949 223 0800(Apartment Homes) 1 1
+1 949 720 2535(Retail Leasing) 1 0
+1 949 720 2550(Office Leasing) 1 0
+1 949 720 2668(Industrial Leasing) 1 0
+1 949 720 2274(Security) 1 0
+1 949 753 1004(Security, After Hours & Weekends) 1 0
Plus

Irvine Company Complaints & Reviews

Irvine Company / maintenance

Ja
Jun 12, 2019

We have a large complaint. We have been living here at the village since september of 2018. Since then we have had a bicycle stolen and now two of our carts. The office never seems to have video footage when these things happen. Not to mention that when I lived here back in 2013 my boyfriends car...

Irvine Company / unfair security deposit deduction

Ha
Jun 06, 2019

Letter of Demand 2801 Kelvin Ave Irvine, CA 92612 (949)648-3829 [email protected] Hello, I am a previous tenant on Parkplace apartment home. My name is hanxi zhu and my leasing term was May/20th/2018 - May/21st/2019. I currently received my final account statement and I perceived two unfair...

Irvine Company / rent/management

Ro
Jun 04, 2019

My name is robin and I am currently a resident at avella apartments. I normally never complain, but the lack of compassion, caring and good customer service does not exist with sandra that works there. Earlier this year I had to leave my apartment for two weeks so they can replace the air...

Irvine Company / apartment complex

Ti
May 29, 2019

My husband and I paid close to $4000 as a security deposit to move in to the apartment in mid March. We were 3 days late on the rent and tried to make the payment online through the portal but we were locked out. The leasing office refused our calls until one nice agent informed us there...

Irvine Company / front office staff brennan

Da
May 03, 2019

I work graveyard I'm a medical professional and called earlier in the week to make sure their scheduled non authorized entry to my place for them to install new thermostat upgrade, be possible for them to do right when I got home so I can shower and sleep because I don't want to be in the...

River View Apartments / rude management who asked us to leave the office

Fa
Apr 03, 2019

What do you call folks who are trained to give half information until you're trapped? When there will be about 2 weeks left in your lease, you'll get an email from them that you have to serve a 30 days notice. They have a policy of 30 days notice written somewhere in the 27-page lease...

Irvine Company / move out charges

Ta
Feb 27, 2019

I lived at Serrano apartments from Oct 2016 to Dec 2018. After 6 months, my bathtub had a hole that appeared out of nowhere in the corner (see pic). I reported it and they told me they needed at least a full 24 hours to reglaze and for it to dry, etc. if finally got done in July 2018. When...

Irvine Company Apartments, Las Flores Rancho Santa Margarita / lease broken; unlwful entry

La
Feb 11, 2019

This email is regarding the apartment my wife and I currently rent in the Las Flores Community of Rancho Santa Margarita. I have been unfortunate enough to witness and stressfully deal with a careless and un-abiding managerial staff. The Community Manager Brennan Hawkins and his assistant...

Irvine Company / woodbridge apartments

Ho
Nov 28, 2018

Hello, We moved out of the Woodbridge apartments a few months ago. We were given a list of what to do when checking out. It never mentioned that we had to return out cards for the woodbridge community association. After leaving the complex and getting the okay from the manager Victor, we...

Irvine Company / move in experience

Sh
Oct 16, 2018

I recently moved into the one of the Irvine Company Apartments in San Jose, CA named North Park Apartment Home (Cypress Apartment). During the move-in process, office staff called in couple times to confirm that I have everything to move-in that includes rental insurance, security deposit...

The Irvine Company / made mistake of our lease term

Li
Sep 18, 2018

Here is a thing about bad efficiency and attitude of Rancho San Joaquin leasing office. In August, a staff from Rancho San Joaquin's office called Alexus Jones called us to tell: our original leasing apartment cannot be fixed on time and we can be adjusted to a new apartment has same floor...

The Irvine Company / no response on my emergency maintence call at deerfield

Ic
Sep 04, 2018

My name is Ping Nip. I live at Deerfield apartment 46C . On August 21, I got locked out the door, and I have to rush to work afternoon, and I tried to call maintenance line for emergency for lock out service for 6 times attempt. No one ever called me back or next day, and I was in rush to...

The Irvine Company / ignorance of a gas leak issue

Ay
Jul 16, 2018

Hi We are Fatema Hasan and Ayad Kadhim, residing in 134 Rockview, Turtle Rock Apartments. We are writing this complaint email to raise the issue that we have with what we believe is an ignorance of a very dangerous situation in regard to a gas leak from the oven in our kitchen. our Stove ha...

Irvine Company / Corrupt landlord, illegal billing schemes, fraud, slumlord

31
Nov 08, 2016

Irvine Co. had the nerve to contact my lawyer and agree to let me out of my lease if I remove the Yelp review and photos. That's not how it works. Irvine Co. and management has and is continuously breaking the law. It's not like someone promises to stop running over pedestrians and obey...

Irvine Company / contributory negligence of irvine co. & management. unsanitary issues, drastic rent increases, illegal airbnb business.

31
Oct 17, 2016

Definitely the worst company to deal with. Their management consists of the most clueless people in the world. The inside of of the property (at least at The Village and The Park) is so filthy and disgusting. They keep the outside that potential tenants see nice and clean, but the inside...

www.irvinecompanyapartments.com / They didn't provide papers about rent and impossible to get deposit back from them

El
May 05, 2015

We rented a flat through the company www.irvinecompanyapartments.com. We paid the deposit and waited for the papers, but these scammers wanted only money from us. After they received the papers, they started to avoid us and of course we wasted our money. The company turned to be real scam...

Irvine Company / Ripped off after move out

Ja
Mar 15, 2012

I was staying in an apartment called " the village" in irvine CA and when i moved out i was handed a bill of almost thousand dollars because theey said that the carpet needed to be replaced. The carpet was in a very good condition when i had moved out and in no circumstance did it need to...

Irvine Company / Scam

To

This might seem as an ordinary story to others, but it definitely represents much more to us, it is injustice committed by the wealthy and powerful against innocent law abiding citizens. We have lost our confidence in almost all elected officials and in most of the government departments;...