Morgan Properties

My name is Chris and I am a regular visitor of your apartment complex at 3005 Chapel Ave in Cherry Hill, New Jersey. I have been serving a family in your building for about 8 years and have had nothing but positive experiences with the staff and administration of the building throughout this time. Unfortunately, this past Friday I had an experience with an administrator at your building that showed tremendous, personal disrespect and callous disregard for my reason for being in the building when I entered her office to identify myself after entering the building.
The woman that I meet with is an elderly women who is legally blind, physically disabled, and hard of hearing. This presents as a unique challenge when I “buzz” up to her room to let me in the building. There are days where she hears the alert, but most days does not (sometimes her son will have her phone and let me in). On days where she does not hear my call I call the front desk and introduce myself. I’ll often say “Hello! I’m here to see my client.” then smile and wave at the front desk staff after being let in. If it is a new staff or someone I do not know, I walk into the office and introduce myself. This has been all that has been asked of me over the years and I have never had any problem with following the procedures asked of me.
I absolutely understand the safety and policy of making sure that anyone in the building belongs in the building. I am a supervisor myself and often remind students of the importance of safety and policy in exactly these scenarios. This is why I have always called the desk for entrance instead of “slipping in” as almost everyone else does. I have done this out of respect for the administration and as someone who appreciates why the door has a lock. I had gotten to know many staff members this way over the years and up until now had a positive view of the administrative team at this building.
On July 25, 2025 I went through this routine once again and was asked to identify myself by the building manager in her office after being let in, which I did without delay or concern. I explained that I was a family therapist and that I was here to work with a youth and his mother in the building. I was then asked for identifying information of my client (which is absolutely understandable from the apartment managers point of view), but was unable to breach that confidentiality without consent from the youth’s mother. This is an especially tricky situation since the youth’s mother is hard of hearing and relies on my services for her son’s treatment! On one hand the staff need to know who is coming in the building, and on the other hand I cannot breach my client’s privacy per my ethics code. Due to the youth’s mother not hearing my call once again, I had little choice but to try to explain the situation and attempt to find a solution with the apartment managers help. I was offered no such help.
Unfortunately, the communication between the apartment manager and myself was abrupt and intense. The moment I explained that I was unable to name my client or her identifying information, the dialogue shifted into an aggressive force. I was interrupted immediately and told that there was “nothing she could do”. When I then attempted to offer an option and remind the manager of my relationship with the staff over the years I was then told, very angrily, to leave the building immediately. I was unable to convey my situation or discuss a potential solution. Without any exchange of information, ideas, or understanding I was treated like a enemy and my services to this family were potentially interrupted. I left the building and called the youth’s mother again and (fortunately) she answered! We then spoke with the manager a second time and explained the situation and was able to continue in the building. During this second altercation I was again talked over each time I spoke, told that she was the building manager and did not need to treat me with respect, refused to clarify a question I had about potential future challenges, and glared at while I held the door open for the youth’s mother as we left.
Both myself and the youth’s mother were appalled at the tone, aggression, condescension, and disrespect given to both me and the youth’s mother throughout this situation. It unfolded in front of the administrative staff and prospective tenants. I understood the position of the administration throughout this process, but was given no grace or patience to explain my difficult position at any point. One prospective tenant approached me outside the building when I had temporarily left and said that she was surprised how the manager spoke to me and would not be renting at this building. When the manager let me in the building initially (as I was following the protocol) she also let in at least two other people without keys that were waiting to “slip in” the building. I was the only one with the respect to follow the rules and was treated horribly for doing so.
People with disabilities require patience and understanding. I know this from my work with the disabled population and from working with people of many different personalities over the years. I was afforded no assistance with my dilemma, and was instead treated with such disrespect and anger that I can only think to describe the whole situation as bizarre. It was a jarring experience and very poorly managed by the woman I spoke with. My client has a disability that makes entering the building the proper way challenging at times and a novel solution was always achievable through proper communication and patience.
In the future, I would appreciate more patience and respect to visitors when they enter the building. Common decency would have prevented this entire situation from escalating from a minor challenge to an argument between two people in front of building guests and tenants. At no point was I unwilling to cooperate and do what needed to be done per the guidance, but hostility hindered cooperation.
Thank you for your attention to this matter and your understanding of my position. I will continue to be working with this family moving forward and hope that future interactions between myself and this building manager, if any, be more respectful and calm than what I experienced on this visit.

Village at Brierfield, 11609 Windy Creek Drive, Charlotte, NC

My dryer stopped working. I put in a request regarding the heating element stopped working. After 3 attempts to troubleshoot the problem, it was determined that I needed a replacement dryer. It took 3 1/2 weeks for the dryer to be delivered to my apartment. When I opened my account, there was a maintenance charge for $510.45 added to my bill. No one informed me that I was going to be charged for 'new dryer'. The office determined that it was user error that caused the dryer to be damaged.

Well the 'new' dryer arrives and is hooked up and it is experiencing the same issues as the old dryer. The dial not moving and no heat. I let the dryer run for an hour.

My issue is that the dryers that are installed are DEFECTIVE.
I am a long time resident of the property (17 years), never been late on my rent. I find it appalling that no one reached out to me to explain the charge on my account.

I recently moved into Summit Pointe Apartments, and I must say it has been a refreshing experience. The cozy ambiance combined with the modern amenities make everyday living a breeze. From the tranquil surroundings to the attentive staff, this place truly feels like home. The location is convenient, with everything you need just a stone's throw away. If you're looking for a place that offers both comfort and convenience, Summit Pointe Apartments is the perfect choice.

Harbor Place Apartments in Fort Washington Maryland is very Ghetto, all the working class Residents are moving out. the property is always dirty. The appliances half way work and when you put an ticket with maintenance you have to wait 3 months to get things fix. Anybody can move in as along as they can get a real or fake pay stub. Property always have trash every where and residents hang their clothes outside. Apartment building smells like Weed all the time. The parking is terrible. Residents can have 3 or 4 cars and a motor cycles which takes up all the non reserved parking spaces so other residents can park and there are so many reserved parking spaces that are not being used but now being used for visitors parking of residents. There is no Security to secure the property for theft. If they do have security it's only it's only for a week.

I recently moved to Wyndmoor Place, Baltimore, MD, on July 29th, and my experience has been extremely disappointing. We were initially promised a fully furnished apartment with new appliances. However, upon arrival, we found that the appliances were old and not functioning properly. We were coerced into a lease transfer for an additional fee, only to find that the new apartment had issues as well. The air conditioning unit does not work, and the washer and dryer are broken, ending their cycles prematurely after just 4 to 5 minutes. Despite repeated complaints and maintenance requests, the maintenance team has done nothing productive to resolve these issues. The leasing team has been completely unresponsive, offering no solutions or support other than placing maintenance requests that lead to no action.

It’s been over a month since I have created a ticket for maintenance to fix my dryer and fix my bathtub that is peeling. I’ve also called and left voicemails and gone in person to the main office here at Avery Park Apartments but they have yet to fix anything. This also my third time having to reach out to corporate or write a complaint because it’s the only way to get them to fix anything. It’s insane how they always say they are backed up or how the maintenance people are to busy but will come and take a look but never come. Please just help me get these issues taken care off.

I recently received an email about a trash fee. It states that there was some sort of era in billing. The problem is I paid my rent already. Now, if this fee isn't paid. Its a late fee. Its not a problem unless your rent isn't paid by the first of the month. We normally have until the 5th of the month to pay. But due to the era made by your company or maybe that property I can be charged a late fee.

I am a long time resident of Parke Laurel apts. Up until now I've pretty much enjoyed living there.

I recently requested a new key fob for the Fitness center because my old one broke. I have been waiting like 2 months now for a new one.

I'd like to be able to work out and relieve the stress of miscellaneous fees that appear out of no where.

Hello,

I'm resident in 1808 Greenwich Wood Dr. Apt. 33

Since I occupied the apartment on April 20, 2023

And before that, I have a bad relationship with Avery Park

Agent staff, the always shouting, treated me

And uncooperative with me,

Today I went to the for disability parking space,

After I submit the application, she asked me to leave the office

In so bad way in front of office staff,

So she was putting me in so bad situation and stress,

I am old man 63 years have a stroke, diabetes and blood pressure, ,

Also I am living in unhealthy apartment since I occupied, ,

This for your reference and further attention kindly,

Hassan M. Saleh,

[protected],

MD. USA 🇺🇸.

I am dissatisfied with the charges against my security deposit with Morgan Property at Gwynn Oak Landing Apartment in Gwynn Oak, MD

I sent in writing to the Property Manager Jada Jamison my notice to vacate 90 days in advance and also sent in writing a formal request to have an in person walk through at time of vacating the apartment.

At the scheduled walk through I was informed that I would be billed for a damaged blind and would not be charged for carpeting because I was a tenant for at least 4 years and the carpet is considered normal wear and tear at 4-5 years in which the carpet should be routinely replaced. I was in agreement with the walk through and turned in my keys expecting to receive at least 85% of my $898.00 security deposit.

I was totally surprised when I received an itemized list of charges in the amount of $720 all bogus charges