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ModLily

ModLily review: Refund has not arrived in over 30 days.

K
Author of the review
2:38 pm UTC
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I initially ordered 3 swimsuits and 1 coverup on March 9, 2026. They did not arrive until mid May 2026.
I mailed back the entire order of 3 swimsuits and 1 coverup on May 21, 2026 due to dissatisfaction of quality and fit.
The website says it takes 5-6 days to process after the products are in the warehouse.
I have not received my refund.
Order #MM260409717112812
RMA #M113783587

Desired outcome: Refund for the returned merchandise.

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    Aug 03, 2026
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