Modlily — horrible service
N
Nika31
I ordered a black sweater from ModLily in early December. It arrived only a week ago and it was extremely small. I ordered XXL size, but it was so tiny that I couldn't even get it on. Quality was fine and sweater was pretty cute, but it's size was absolutely ridiculous. I contacted customer service, sent the pictures and asked for a refund. They offered me a 20% off coupon and never responded again! I gave the sweater to my neighbor. The girl is 10 years old and it fits her perfectly! Just imagine how small it was! I will never order anguishing from them again and I'll be posting bad reviews everywhere I can. ModLily, just keep your stupid 20% coupon.
More Modlily Complaints & Reviews
- Modlily - clothing / return policy / customer service
- Modlily - scam, rip off
- Modlily - read reviews before buying
- Modlily - my order status
- Modlily - credit
- Modlily - t66570651525 ticket number, return information not provided to me
- Modlily - refund
- Modlily - bathing suits ordered
- Modlily - two shirts ordered
- Modlily.com - ordered an item online, payment taken, product never delivered!
a verified customer
I've ordered a lovely dress for a special event from ModLily website. I ordered 4 weeks in advance and was promised to receive it on time. I was supposed to get a tracking number in 1-3 business days, but still nothing. When I contacted their customer service they said that I have to be more patient. I'm so disappointed. I will never order from this site again! These people are absolutely dishonest and unprofessional, they stole my money and delivered nothing.
a verified customer
I ordered a dress on 5/19/16 and I haven't received it because they sent it to the wrong address I specifically put the location where to send it to but obviously they sent it to the wrong address anyway.
a verified customer
Never Received Order
a verified customer
I Will Never Anyone to Shop off modlily.com they are very horrible I ordered a dress 2 weeks ago and still have not received it. It was supposed to took 6-7 days I tried to track it and it's not giving me a exact address
Will not supply with return address and when returned to address on packaging say that don't receive it. Shocking company behaviour. People should be made aware before buying
a verified customer
I received my order from modlily and it was complete crap nothing like the pictures, then it took me about a week for them to give me the return address, this has been going on over a month, they have recieved my refund it's been signed for, but there ignoring me, I'm fuming how can I take this matter further
a verified customer
I paid for two drtesses and never received them. Nor could I contact the company and I could not log onto the website. SCAM this is a Bogus company as far as I am concerned.