The complaint has been investigated and
resolved to the customer's satisfactionResolved Mobil Gas Station — prejudiced against our elderly disabled veterans
resolved to the customer's satisfaction
i went to get my wife's truck inspected today Wednesday June 1St 2011, 9-AM. at Mobil Service station. first off let me say i am a 100% service connected disabled American Veteran i can not be in the heat in hot weather in any inclement 's due to the meds i take for my service connected disabilities. the clerk at the Mobil service station on the corner of Ella & 34Th asked for my keys & my insurance papers & advised me only (one)1 car in front of me. i handed him my insurance papers & i informed the young man that i was a disabled veteran & that i would be in my truck with the air condition on, due to my disabilities i could not be in the heat for any length of time. the young man told me again i need your keys & that i could sit inside in the air condition i advised him there was no where to sit & i had no problem waiting in the truck. at this time the young man asked for my keys again. now like i already said the young man at Mobil informed me that there was only one car in front of me to be inspected. i sat in my truck over a hour & fifteen minutes. i watched as a lady pulled up on each side of my truck. i observed those ladies hand there keys to the same young man at the Mobil station that had asked for my keys earlier. both of those ladies had there car inspected before my truck which was there first to begin with i asked this young man that had asked for my keys earlier & he informed that he had asked for my key to my truck earlier & that i should have handed him my keys when he asked for them the first time. this is not the first incident with this same young man. i took my motorcycle to the same Mobil station on Ella & 34TH to get a screw tightened once before. this same young man (as mentioned above see above) when he was finished i said thank you & was fixing to tip the young man. at this time he informed me that it would be ten dollars just to tighten a screw that took him not even a couple minutes to tighten. the screw was easy to reach the screw was in plain sight. no problem except that the young man put the money in his own pocket not in the cash register at the Mobil station. i feel that this young man is highly prejudice against elderly Caucasian males & also disabled veterans that have served this great country we live in. this is totally unacceptable in today's times that we are now living in. we all need to come together as one great nation as did our forefathers to make the United States Of America the great nation we are living in today. i am looking forward to hear from you on this matter of extreme Prejudice AGAINST OUR DISABLED ELDERLY VETERANS
Jack R Brewer D.A.V.