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1.3 310 Reviews

Mitchum Complaints Summary

21 Resolved
289 Unresolved
Our verdict: If considering services from Mitchum with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Mitchum reviews & complaints 310

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Newest Mitchum reviews & complaints

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1:06 pm EDT
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Mitchum Smart solid - clinical performance - unscented

I've been using Mitchum products for many years(I'm 70). Couple months back, I purchased MItchum Smart Solid from the local Rite Aid, as they were out of the regular stuff I buy. Half way through using the product, it became very difficult to use. The product would not apply very well. It seemed as it would not "glide" while applying on my armpit. Pieces would crumble off. I would try to pack it back in the applicator, BIG pain in my arse.

VERY disapointed. Mitchum products have been of good quality and very effective. I can buy less expensive anti-perspirant/deoderant, but have used it for years.

Desired outcome: Just thought ya might like to know. I'll go back to the one I like.I don't need any $ for myself. I would appreciate the Revlon Co. to consider a donation to Jose Andres - World Central Kitchen on my behalf.thanks

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12:01 pm EDT
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Mitchum Deodorant

I have been using the mitchum womens triple odor defense bar deodorant for a few years now, however the last 3 bars that I have purchased I haven’t been able to use because the packaging won’t allow me to twist the bar up or down. It’s really frustrating, I spend more time taking apart the packaging to get at the bar so I can use it and in doing that the bar get all smashed up. I don’t want to switch products because I really like it but unfortunately I’m going to have too. I’ve wasted so much money on bad packaging.

Desired outcome: I’d like a working product

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1:42 pm EDT
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Mitchum “Unscented” Advanced Gel

It’s not unscented. It has a very disagreeable musk odor straight out of the 70’s. I’d hoped that when I ran out and bought new, it would be from a different batch and not smell as bad. It’s even stronger smelling. And, it’s disgusting.

Mitchum’s US website is down for maintenance so I can’t even complain directly. I should just throw the stuff out and find something that doesn’t reek. But, I’m cheap and this stuff isn’t.

Desired outcome: Would prefer an honestly unscented option.

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8:48 am EDT
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Mitchum Mitchum invisible 🤣🤣🤣

Dear Sir/Madam,

I have purchased 3 rolls of Mitchum invisible as it states on the front no white marks, yet again another product claiming to do something that it doesn’t. Or can you explain to me, what I’m doing wrong, I’ve waited for it to dry and every time I put an item of clothing on. Which is designer clothing, that I have paid a lot of money for, it leaves white streaks down them. So can you get back to me on the so called Mitchum invisible (No White Marks)

And why it does this?

Regards,

Ash

Desired outcome: I leave it to your discretion.

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4:46 am EDT

Mitchum Deodorant

Bought a Mitchum mens deodorant stick a few weeks back, no receipt as was part of a general shop. Half of the deodorant is inaccessible because the bit that elevates the deodorant upwards has half of the deodorant underneath it.

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6:54 pm EDT
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Mitchum Mitchum antiperspirant ladies powder

Hi I have been meaning to email Mitchum company for 2 years

Firstly, I love using this product because it smells so lovely but nearly every spray I buy the spray button stops spraying this is very frustrating as it’s not cheap!

Please look into this as I am not the first person with this faulty product

Kind regards,

Georgia

Desired outcome: Fix your product

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4:17 am EDT
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Mitchum Mitchum roll on deodorant

I have had a number of your roll on deodorants now that are sharp around the edge of where the ball mets the neck of the bottle, it appears to be how the bottle is made and not finished off properly, this is scratching my arm pit, and not use able, I love your product, but its becoming a problem.

Desired outcome: Fix manifactory fault please, its so uncomfortable on the arm pit,

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1:22 pm EDT

Mitchum Broken products bought thrice at clicks

Hi I've been using mitchum woman for the longest time ever however this is the third time product has a defect and because I need it I had to open it and use it as is the part that you turn to roll the under arm up and down is broken having me taking peices if the roll on and applying by hand and today applying your product I've just totally had it so much effort put in to having to apply it and it not cheap that being said il show you what I am talking about.

Desired outcome: Replacement of products bought would be appreciated as they are not cheap the first time I let it slide thought oh it just happen and because I needed it and used it 2nd time I bought two at this time and I was like what again

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6:36 am EDT

Mitchum Mitchum deodorant

I always use ypur Mitchum product , but appear to have bought a faulty one as not able to roll it on. I bought in Boots o Cork

Desired outcome: Replace

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5:20 am EDT

Mitchum Faulty product which means I cannot use.

I recently purchased a fresh deodorant and came to use it today to find the twister to be broken on my roll on maiming I am not unable to use it

Desired outcome: Replacement for the broken product

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1:40 pm EDT

Mitchum Deordant

I bought like 5 of the deordants at one time about 2 months ago from CVS. I just went to open one and it won't turn to get the deodorant up so I can use it. I grabbed the next one and that one wouldn't work either.

Desired outcome: I would like to be refunded the price of buying them

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9:33 am EDT

Mitchum Mitcham Triple odor defense

Brilliant odour defense product but the spray container is faulty. Top that needs pressing for spray breaks and means not all the product can be used.. expensive to waste and certainly not eco friendly.

Weekly purchaser from local store. Three now that have product left inside that cannot be used.

Desired outcome: Better usable packaging

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12:58 pm EDT

Mitchum Men's "unscented" deodorant

I have been using this product for 35 years. Unfortunately this company decided to change its unscented formula by ADDING PERFUME, yet they STILL CALL IT UNSCENTED!

I use unscented products because I have headaches that can be triggered by certain chemical smells. I put this on last night and almost immediately got a severe headache. I thought I must have accidentally bought a scented deodorant, but nope. The label is the same. The cheap perfume smell was unmistakable though. I had to throw my clothing in the laundry and scrub this noxious stuff off with soap, rubbing alcohol, and baking soda in order to get the stink off my skin.

When I looked this issue up, I was shocked to find that the company actually did this on purpose. I fail to see how it's even legal to label something unscented when "parfum (fragrance)" is listed on the ingredients label.

PEOPLE BUY UNSCENTED PRODUCTS FOR A REASON!

Desired outcome: Money back AND return to old formula!

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Irritated22
Thomasville, US
Nov 16, 2022 1:17 pm EST
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I am having the same issue. It has an awful smell now and it is very loud! I have been using this product for over 20 years. I understand that there will be some fragrance in the product but it has never been this strong. PLEASE GO BACK TO THE OLD FORMULA!

J
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jeff daves
, US
May 31, 2022 4:46 pm EDT

I have the same issues! This stuff stinks! I've been using it for 20 years now I have to find a different product! I buy it in bulk and now I'm stuck with a bunch of deodorant that I won't use! I want my money back!

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SueSis77
, US
Jun 09, 2022 1:51 pm EDT
Replying to comment of jeff daves

I, too, have purchased the unscented for my husband and me for several years. Thought it did have a mild smell, I didn’t mind it. They’ve recently changed the scent and it’s unacceptable.

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mitchum_fan22
, US
Jun 20, 2022 12:26 pm EDT
Replying to comment of SueSis77

Yup, same here. I have used mitchum mens unscented for 20 years, and the last batch I bought said unscented on the label, but had a cheap sporty scent that stunk up my clothes and my car. I'm hoping it was a mix-up at the factory and they will sort it out soon. I noticed people here are complaining about the mitchum solid deodorant crumbling and other mitchum scents smelling off, so I think the problem impacts many different products. I have not found a good substitute yet, has anybody else?

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mitchum_fan22
, US
Jun 20, 2022 12:32 pm EDT

by the way, I found an old half-used container of the good mitchum unscented from a couple years ago, and it did say fragrance in the ingredients list, see photo. Hopefully this was a one-time screwup at the factory.

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8:57 am EDT
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Mitchum Mitchum

Good day, i bought the solid mitchum at shoprite in Thokoza khumalo street in the the 05-05-2022.Time 18h00.

The roll on doesn't twist I can't apply it and at the store they said it's manufactures fault.

Desired outcome: Complaint being resolved. Voucher or new roll on.

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3:19 am EDT

Mitchum Mitchum ladies roll on 100ml

I have been using your product for the last 2/3years and on a whole have been very impressed, however over the last couple of months I have had two bottles that no matter how much you roll the product does not come out, I have to continuously squeeze and roll and eventually I get a small amount out, but this leaves a soreness and the product feels tacky which it does not usually have, have you changed something?

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6:03 pm EDT

Mitchum Mitchum deodorant

Hi

I am using women Mitchum deodorant gel, scent free for 4 years now. This time I bought the same has a very strong smell. I thought I bought the expired one. But I checked 3,4 different store n they all have that strong smell in no scent one which is very strange. I want to know why it is happening now. Please make the scent free like before. I hate this strong smell in scent free Mitchum deodorant.

I am stuck with 2 and doesn't want to use them as it smells really bad

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2:47 pm EDT
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Mitchum mitchum men roll on

experienced severe itchiness after applying and my skin peeled off! i cannot believe this

my skin is extremely sore i’m waiting on a gp appointment on the 27th may. this is utterly horrendous

Desired outcome: compensation of some sort this has caused me so much physical and mental distress

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8:11 am EDT

Mitchum Mitchum invisible no white marks pure energy

Really disappointment with this deodorant, it has sadly left white marks on several tops that I’ve spent time trying to get out, one being very expensive . I have now given up as the white stains haven’t shifted and I now can no longer wear.

It’s definitely not , no white marks and I wouldn’t recommend ,

The product itself is wet appears running leaning white duey slime like around the roll on.

I’m more than happy to share photos should you require.

I await your reply.

Desired outcome: Please respond , I await your response.

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6:50 am EDT

Mitchum Mitchum spray deodorant

I have been buying these for years and, when they're new, it's great but when they get low, I find them impossible to spray!

I end up throwing the last 1/4 of the can away!

This must've cost me a fortune over the years!

I thought it was just me but, after talking to my mother in law, she has exactly the same problem!

This nozzle issue needs sorting!

I've now started using the roll on version but don't like the wet feeling!

Desired outcome: A voucher would b great but if not, get the nozzle sorted as ur diddling ur customers out of the last bit in each can!

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7:47 am EDT

Mitchum Mitchum triple odour defence

This is my go to but recently I've noticed that when I get near to the end it stops spraying, I've even found on my last purchase that it wouldn't spray at all ! What am I supposed to do with it 🤔.

I doubt very much that it's a fault from where I purchased it from (Tesco) I'm kinda assuming it's a product fault but come on it's really not good enough.

Maybe I'd understand if it was a cheap shop purchase , where you'd assume you'd have an issue but it's not.

This really needs looking into as I've noticed that it seems to be a problem from reading other complaints.

Desired outcome: The issue looking into & a refund

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