The complaint has been investigated and
resolved to the customer's satisfaction
MindValleyeducation course

This review was posted by
a verified customer
Verified customer

Hi I have purchased the duality course and with lectures and strategies. I was impressed with Vishen was campaigning about this new course. And same time i felt I should buy and did pay with my husband's master debit card. I have been waiting to get their course but no response. I have emailed service support but only automated emails. I dint know how to contact them I have lost the trust and I have paid $249.00 USD. And I am not big income earner so, it's so frustrating and I do feel like some has reaped off me. Don't know how to get my money back. It's so stressful for me. It's my first time online education course and its should help my mind to learn energy power instead I am loading my hope and positive energy with unprofessional service that I paid.


The complaint has been investigated and resolved to the customer's satisfaction.

  • MindValley's response · Jun 19, 2019


    My name is Janja and I’m from Mindvalley’s customer service team. I would like to extend my sincerest apologies for your negative experience!

    In the last months, we have implemented additional reviews on our current processes and we are looking forward to addressing any pressing concerns that customers may encounter.

    We appreciate you for bringing this issue to our attention. As a fast-evolving company, we are always looking for ways to better our service, and your feedback is an important part of that process.

    We would like to get into contact with you and hopefully resolve this situation with a positive outcome. However, because this website is anonymous, we would need your information to effectively investigate further.

    If you're willing to work with us in resolving this, please contact us by visiting our Help Centre here and clicking on the Contact icon in the lower right corner. Please mention my name - Janja - while doing so and leave your email address.

    Should you need help in the future as well, please do not hesitate to contact me directly, as I will be very happy to assist you personally with anything you need.

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