Priority Textbook
Reviews and Complaints

Big mistake buying from priority textbook. They don't send you what you actually ordered and then they won't give you refund. We bought my son a human anatomy textbook from priority textbook. They advertised the textbook needed, with same book cover and isbn number that was required for my son's class for $99.99. Instead we received the global version, which was not what we ordered. It has a different cover, different isbn number, and different content. Priority textbook approved my return and told me address to ship back to malaysia. I returned the textbook and paid $102.35 for shipping. The return did not go through, and the post office delivered it back to me. I emailed priority textbook and they did not respond. Now i'm out over $200 for nothing. Do not fall for buying textbook for cheaper from this place!

I gotta tell ya, folks, I had a pretty rough experience with Priority Textbook. I mean, I'm not one to complain, but this was just straight-up not cool. I was trying to buy a textbook for my class, and I thought I'd give this site a try since they had some good prices. But boy, was that a mistake.

First of all, I got charged twice for the same dang book. Like, what the heck? And then, when I tried to call customer service, I got some lady who sounded like she was in the middle of a grocery store or something. And when I mentioned Priority Textbook, she just hung up on me! Rude much?

So then I tried emailing customer service, and to be fair, they did eventually credit me back for the extra charge. But I know that's not the case for everyone who's had issues with this site. And honestly, I just don't feel like I can trust them anymore.

So my advice to y'all is this: read reviews before you buy anything from Priority Textbook. And honestly, maybe just stick to a site that's more well-known and trustworthy. Ain't nobody got time for this kind of nonsense.

My experience with Priority Textbook was not good at all. They advertised that they had the right edition of the book I needed for my class, but when I received it, it turned out to be the international edition which I cannot use. I contacted them to ask for a return label, but they refused to provide one. Instead, they told me that I would have to pay $180 to return the book to Malaysia. That's a lot of money for me, and I don't think it's fair that I should have to pay for their mistake.

To make matters worse, they offered to help me resell the book in the US. They told me that I could ship it to a buyer, and then send them the confirmation of shipment. Once they received that, they would refund my money. This sounds a bit sketchy to me. I don't want to take the risk of shipping the book to someone else and then not getting my money back.

Overall, I would not recommend buying from Priority Textbook. They don't seem to care about their customers, and they don't take responsibility for their mistakes. If you're looking for a reliable and trustworthy company to buy textbooks from, I suggest you look elsewhere. Don't waste your money on this company.

So, I recently bought a textbook from Priority Textbook, and I gotta say, I'm not too happy with my experience. I ordered a US version of the textbook, and when I got it, it was a global version with a different cover and content. I mean, come on, that's not what I paid for!

When I contacted the company about it, they told me that it was my responsibility to pay for the return shipping to Malaysia, which is way more than what I paid for the book in the first place. I don't think that's fair at all, especially since it was their mistake in the first place.

I'm really disappointed in Priority Textbook's customer service and policies. It's just not right to make the customer pay for something that was the company's fault. I wouldn't recommend using this company if you're looking for reliable and honest service.

I recently made a purchase from Priority Textbook for my college course. I was looking for a specific textbook with the ISBN ***, but unfortunately, I received the global edition with the ISBN ***. I was not happy with this mistake as I specifically ordered the edition that I needed for my course. Although they claim that the content is the same, I am not convinced that every detail is identical.

I was disappointed with the service I received from Priority Textbook. It seems like they did not take the time to read my order and fulfill it correctly. I understand that mistakes can happen, but this was a major inconvenience for me. I had to spend extra time and effort to find the correct textbook that I needed.

To make matters worse, their return policy is not customer-friendly. If you need to return an item, you have to pay $30 for shipping and handling. This is a significant amount of money, especially if you are a student on a tight budget.

Overall, I would not recommend Priority Textbook to anyone. Their mistake in sending the wrong textbook and their unfriendly return policy make them seem like scammers. I hope that they can improve their service in the future and avoid making similar mistakes.

So, I ordered a book from Priority Textbook and boy was I disappointed. I thought I was getting the standard book, you know the one that was in the first picture of the item I purchased. But no, they sent me a book with SI units, which I can't even use. I mean, come on, why would they even have a picture of a book that they don't even sell? I specifically told them that I couldn't use this book, but they didn't seem to care. And to top it off, I paid extra for expedited shipping and still got the wrong book. What a waste of money! I tried to contact customer service, but they were no help at all. Now I'm out of money and stuck with a useless book. I'm so annoyed and frustrated with this whole experience. I definitely won't be buying from Priority Textbook again.

I really wish I had come across this website before I placed an order with Priority Textbooks. I was looking for a chemistry book and thought this site would be a good option. However, it has been weeks and I still haven't received my book. I have sent them multiple emails (about 5 to be exact) to let them know that I haven't received my order and that I want to cancel it. But I haven't received any response from them.

I decided to take matters into my own hands and filed a claim with PayPal. I hope this gets resolved soon and I can get my money back. In the meantime, I decided to order the book from Amazon (I should have done that in the first place). It will be here in just two days.

I really hope that others do their research before ordering from this so-called company. It's really frustrating to be waiting for something that you paid for and not receive any response from the seller. I would advise anyone to be cautious when ordering from Priority Textbooks.

I recently made a purchase from Priority Textbook and I have to say, I was pretty disappointed with my experience. I ordered a book and I made sure to check multiple times that it was the Eleventh edition and not the Global edition. I paid for the book and eagerly awaited its arrival. However, when it finally arrived, it was already late and I had already missed some important class material.

To my dismay, the book that I received was actually the Global edition, which was not what I needed at all. I was frustrated and confused, as I had made it very clear that I needed the Eleventh edition. I tried to contact the company to arrange a return, but I was informed that the return would cost me more than half of what I had paid for the book. This was not only frustrating, but also seemed unfair to me.

To make matters worse, the book that I received didn't even match the picture of the book that I had ordered. I was extremely disappointed with the whole experience and felt like I had wasted my time and money. It was especially frustrating because nowhere on the receipt did it say that I was receiving the Global edition.

Overall, I would not recommend Priority Textbook to anyone looking to purchase textbooks. My experience was frustrating and disappointing, and I ended up with a book that I didn't need and couldn't return without losing a significant amount of money.

So, I decided to give Priority Textbook a try and ordered a book from their website. Unfortunately, when I received the order, it turned out to be the wrong book. I was pretty disappointed, but I figured it was just a mistake and contacted their customer service to get it sorted out.

After explaining the situation, they told me that I would receive a refund once they received the book back. They also gave me a shipping address to send it to, but to my surprise, it was located in Malaysia. I was a bit frustrated because shipping it there would cost me a whopping $70! I asked if they could provide me with a shipping label, but they refused to do so, even though it wasn't my fault that I received the wrong book.

I tried to reason with them, but it seemed like they weren't willing to budge. Eventually, they just stopped replying to my emails altogether. I was left with a book that I couldn't use and no refund in sight.

Overall, I had a pretty negative experience with Priority Textbook. It's frustrating to receive the wrong book and even more frustrating when the company doesn't take responsibility for their mistake. I wouldn't recommend ordering from them, as it seems like they're more interested in taking your money than providing good customer service.

Priority Textbook is a website that offers international editions of textbooks. They claim to provide both US and international editions, but they can be misleading. When you browse their website, they show you the cover of the US edition, which makes you think that you are ordering the US edition. However, it is not clear that they will not send you the US edition, and they do not give you a chance to choose.

I ordered two books from Priority Textbook, but I only received one. There was no evidence that the second book was sent, so I decided to cancel the order. However, to my surprise, the second book appeared at my doorstep. I was left wondering when they sent it. It is worth noting that the books and business are from Malaysia, so it may take some time for your order to arrive.

In my opinion, Priority Textbook has too many deceptive practices. They should be more transparent about the editions they offer and give customers a clear choice. Additionally, they do not offer a buyback option for international editions, which can be frustrating for students who want to sell their textbooks after the semester.

Overall, I would not recommend Priority Textbook. While they may offer cheaper prices for international editions, their deceptive practices and lack of transparency make them a risky choice. It is better to spend a little more money and buy from a reputable seller that offers clear information and good customer service.

I recently made a purchase on Priority Textbook's website for a textbook that I needed for my upcoming semester. I was careful to verify that the ISBN number matched the one I needed and that there was no indication that it was an international edition. However, when the book arrived, I was disappointed to find that it was indeed an international edition and therefore not usable for my class.

I reached out to Priority Textbook's customer service to request a return, which they approved. However, I was surprised to find out that I would have to pay for the shipping myself, which ended up costing me $24.50. It turns out that the checkout page does mention that they are selling international editions and that you need to confirm this before making a purchase. Unfortunately, I missed this detail and ended up with a book that I couldn't use.

Overall, I would caution others against buying from Priority Textbook and suggest looking into other options such as Chegg. While I appreciate that they did approve my return, the fact that I had to pay for shipping and the confusion around international editions makes me hesitant to use their services again.