Complaints & Reviews

I want to cancel and cant reach them

I made a order with them this morningfor their earnmicrosoftcash.com and read the fine print and decided that...

email sweepstakes

Subj: Your Reference No:BSH-L/L-2810
Date: 11/06/2017 2:44:49 PM Eastern Standard Time
From: [protected]@orange.net
To: [protected]@microsoft.net
Received from Internet: click here for more information


Microsoft Corporations:
Customer Service
Your Reference No:BSH-L/L-2810
Your Batch No: 2017/101/MIC

OFFICIAL WINNING NOTIFICATION.

We are pleased to inform you of the release of the long awaited results of Sweepstakes promotion organized by
Microsoft, in conjunction with the foundation for the promotion of software products, (F.P.S.) held this
September 2017, in Spain. Where in your email address emerged as one of the online Winning emails in the 2nd
category and therefore attracted a cash award of 250, 000.00 (Two Hundred and Fifty Thousand Euros) and a
Dell laptop.
To begin your claim, do file for the release of your winning by contacting our Foreign Transfer Manager.

Mr:Celino Ramses
Tel/ [protected]
Fax/ [protected]
Email/[protected]@gmail.com

The Microsoft Internet E-mail lottery Awards is sponsored by former CEO/Chairman, Bill Gates and a consortium
of software promotion companies. The Intel Group, Toshiba, Dell Computers and other International Companies.
The Microsoft internet E-mail draw is held periodically and is organized to encourage the use of the Internet and
promote computer literacy worldwide.
Congratulations!!

Sincerely,
Mrs. Maria Alanjedro
Promotions Manager.

BEGIN:VCARD
VERSION:2.1
FN: Data unavailable
N:Data unavailable;
NICKNAME:
BDAY:
TITLE:
ORG:;
NOTE:
ADR;HOME;POSTAL:;; ;;;;
ADR;WORK;POSTAL;PREF:;; ;;;;
END:VCARD

  • Valerie Jul 23, 2008

    I have been trying to use this software unsuccessfully for 6 months now. There are no instructions on how to use the charts that are no longer in the format of a chart wizard. Many of the tools are hidden and the only way to find them is to do multiple internet searches for the information and if you are lucky you might find someone that has figured out how to do what you are trying to do. There is not support in place to help with the software unless of course you want to pay extra for "tech support". I am disgusted and very upset with this purchase. Not only that but it is not compatible with earlier versions of Microsoft office; which when trying to save assignments for classes that instructors or other members only have Microsoft 2017 makes it difficult for them to read or see the formatting. It also is impossible to alter the file after you have saved it to be compatible with 97-2017 versions. If I were not required to have Microsoft Office tools for my MBA program I would get a refund.

    I would recommend if at all possible Do Not Purchase This Software.

    Nothing but problems.

    A very, very unsatisfied customer.

    0 Votes
  • Al
    Al Nov 06, 2008

    Subj: Your Reference No:BSH-L/L-2810
    Date: 11/06/2017 2:44:49 PM Eastern Standard Time
    From: [email protected]
    To: [email protected]
    Received from Internet: click here for more information


    Microsoft Corporations:
    Customer Service
    Your Reference No:BSH-L/L-2810
    Your Batch No: 2017/101/MIC

    OFFICIAL WINNING NOTIFICATION.

    We are pleased to inform you of the release of the long awaited results of Sweepstakes promotion organized by
    Microsoft, in conjunction with the foundation for the promotion of software products, (F.P.S.) held this
    September 2017, in Spain. Where in your email address emerged as one of the online Winning emails in the 2nd
    category and therefore attracted a cash award of 250, 000.00 (Two Hundred and Fifty Thousand Euros) and a
    Dell laptop.
    To begin your claim, do file for the release of your winning by contacting our Foreign Transfer Manager.

    Mr:Celino Ramses
    Tel/ 0034634174392
    Fax/ 0034917919173
    Email/[email protected]

    The Microsoft Internet E-mail lottery Awards is sponsored by former CEO/Chairman, Bill Gates and a consortium
    of software promotion companies. The Intel Group, Toshiba, Dell Computers and other International Companies.
    The Microsoft internet E-mail draw is held periodically and is organized to encourage the use of the Internet and
    promote computer literacy worldwide.
    Congratulations!!

    Sincerely,
    Mrs. Maria Alanjedro
    Promotions Manager.

    BEGIN:VCARD
    VERSION:2.1
    FN: Data unavailable
    N:Data unavailable;
    NICKNAME:
    BDAY:
    TITLE:
    ORG:;
    NOTE:
    ADR;HOME;POSTAL:;; ;;;;
    ADR;WORK;POSTAL;PREF:;; ;;;;
    END:VCARD

    0 Votes
  • Je
    Jeshika Nov 06, 2008

    I also recieved this email.. SCam... so. yes its a scam and wish i could get rid of all these things..

    0 Votes
  • So
    Sormain May 31, 2010

    Using Outlook Express, on my HP computer which had Microsoft Windows XP installed when I bought it, has become a nightmare. I have high-speed Internet service and calling up a website when in Outlook Express takes nearly forever. Before the endless updates that Microsoft loads customers with, I could go to a website quickly from Outlook Express, even when using dialup service.

    0 Votes
  • Ga
    Garje vishal Oct 10, 2010

    Respected sir i got following e-mail & all-ready i submitted my personal details, please help me


    consolation prize of the Microsoft Corperation email draw held today at the Microsoft Head Quarter in UK, your email address emerge a winner of 650, 000.00 British Pounds Sterlings for being a regular webmail user.

    Further more your details e-mail address was selected among other 22 email addresses in our representative office in London, UK.

    For claim of prize you are to contact our 2017 fudiciary agent with the details below.


    Mr. Simon David
    Email: [email protected]

    0 Votes
  • No
    nofubars60 Oct 10, 2010

    This is a scam, Microsoft does not send out emails or give huge price awards to people who use their products. ANY EMAIL THAT COMES TO YOU SAYING THAT YOU HAVE WON MONEY IS BOGUS. Please donot respond to any of them, you will only get taken for money and you will recieve nothing in return.

    0 Votes
  • Bm
    bmvbm Feb 19, 2011

    I encountered similar problem. Looks they produce it to show off many more unwanted functions but hide or delete what you want. Not for the convenience for customer.

    -1 Votes
  • Rm
    rmzllc May 27, 2011

    My windows 7 outlook and word are stopping constantly. I have spent countless hours on Google, Microsoft and other sites trying to fix my problems. Other users are faced with the same problem.

    Bill Gates is the real problem. Besides his looking like a homely little hobbit, he orders the release of software knowing that there are bugs in the system. He has his team add fixes that eventually cause computers to crash. This is the the point of having to reload the OS. I am not alone.

    Bill Gates had the gall to tell the public that he should be allowed to use East Indians as his support network because they are smarter than Americans and we should have the best. BS! He doesn't want to pay Americans who are far more talented and skilled and smarter to handle our problems.

    He hired I yogi which did such a horrible job on one of my computers that I had to reload the OS and I paid for that service.

    Bill Gates is the bottom line for all of the software problems that we PC users are unfortunately stuck with. He is an insulting, selfish person that does not care about his client base.

    Ef him.

    I yearn to have the money so that I can switch to Apple. Not one of my friends and colleagues have complained about their Apple systems.

    I actually hate Bill Gates and his company.

    0 Votes
  • Dr
    drumn_bass May 27, 2011

    Do you know Bill Gates is retired? He doesn't work for Microsoft anymore, sure he still ownes part of the company, but he doesn't call any shots, Steve Balmer does.

    1 Votes
  • Re
    Reviewer95830 Nov 06, 2015

    [email protected], password "2006caddy "it looks like someone else might be using your account" for months!! multiple recovery attempts/failures! multiple new account creations(that i never wanted)! horible, horrible customer care/support!!!

    0 Votes

e-mail lottery

I am receving e-mail as under. This seems to be fake mail. Kindly do the needful. ...Friday, 24 October...

fraudulent charges on credit card

Microsoft *adcenter bill.ms.net wa Three fraudulent charges to my credit card from this company. be ware!...

I tried access to the website and doesn't exist

I buy the software from earnmicrosoftcash/impact wealth solutions, but when I try to access to the website...

We are here to help

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no solution to impractable invoice proof of purchase system

I have tried to purchase student software known as the Ultimate Steal. I tried last year but there was a problem with paypal for a lot of students. By the time that this was sorted. I had no money and the offer was over. I tried again at the end of September. Again same issue with Paypal.

I was told to re-submit my order using my credit card. When I did it said that my basket was empty. I sent multiple e-mails about the problem and they gave me multiple solutions to my problem. None of them worked. I was told to cancel the present invoice on my name and start again. I still keep getting the same message that my basket is empty. I later found out the new invoice which is still stuck on my name does not work because it does not exist on digital river's system and yet customer services (who you can only e-mail) keep on telling me to re-order and not listening to a word I say.

I am very stressed from this ordeal as I am under a lot of pressure with my new year of law with deadlines I have to meet. I am relying on this software. I have expressed to digital river that I am annoyed with their incompetence but they dont care. Please help.

Digital River is in partnership with microsoft and their customer services email is - [protected]@digitalriver.com

a winner of the microsoft award international program

Microsoft international™
20 craven park, harlesden
London nw10, united kingdom.
Batch number: 12/25/0340
Reff number: msn-l/[protected]
Winning number: ym09788
http://unitybuk.co.uk/home
Contact person:mr graham poll.
Phone: +[protected]

Attention:customer,

We are in receipt of your email.first of all we want to congratulate you for your prize winning.

To transfer your prize winnings to you, you will first have to open an account with us, so that we can be able to begin with the telegraphic transfer of your prize winnings of 500, 000 great britain pound sterling.

Below is the account opening/activation fees you are to pay for, in order for us to open/activate your account, so that your transfer will be effected.

Account activation requirements:

Account set-up fee: £350 gbp

Opening deposit: £250 gbp

Tax charges: £250 gbp

Total: £850 gbp

Note that, you are to pay the sum of 850 gbp as the account opening/activation charges, so that we can be able to begin with your transfer.

Note that, you are to send the fee through western union money transfer money transfer with the info.below;

Name: michael smith

Address:. liverpool james street station, james street, liverpool, merseyside, l2 7pq. london, england.

Zip code: l2 7pq.

As soon as the payment is sent, you are to send us the following payment info.so that we can make the pick up and immediately open your account.

Mtcn

Sender's name

Awaits a response from you.

Regards,
Contact person:mr graham poll.
Phone: +[protected]
Account manager,
Online banking division.

  • Pa
    Patsy Elkins Jun 08, 2008

    This has to be a scam and it has your name on it!!!



    From: MICROSOFT INTERNATIONAL
    Date: 6/7/2008 11:27:49 AM
    To: undisclosed-recipients:,
    Subject: 2008 ®INTERNATIONAL ONLINE PROMOTION WINNER®





    Dear Winner,

    Your email has been selected as one of the winners of the 2008 MICROSOFT
    annual online lottery program. Please see the official "winning
    notification letter" in the attachment of this email. Immediately contact
    your claim agent whose details are stated in the attachment to claim your
    winnings.

    Regards,

    Mrs. Theresa Allen.
    Director of International Promotions.

    0 Votes
  • Ik
    ikram456 Dec 13, 2010

    fraud lottery scam mail me and demand mony pls ban these compienes

    0 Votes

microsoft lottery

so stupid! i knew it already that this is a scamm... beware of this i already send my personal information, but i will not pay the delivery process the said winning lottery... im gladly check it out before processing the other information about hte winning lottery and they said that i won a 500, 000.00 GBP... beware of this

WINNING E-MAIL LOTTERY
Microsoft Corporation,
United Kingdom
Ref: BTD/610/08
Batch: 409978E
Your e-mail address won 500.000.00GBP in the Microsoft Sweepstakes 2008.
Contact Mr. Peter Garry for your cheque/certificate processing claim.
Tel: +[protected]
E-mail: [protected]@yahoo.se
***********************************************
MICROSOFT VERIFICATIONAL FORM
***********************************************
1. Name:...
2. Address:...
3. Country:...
4. Telephone Number:...
5. Occupation:...
6. Age:...
7. Sex:...
8. Martial Status:...

  • Pr
    Prabhath Suranga Oct 02, 2008

    WINNING E-MAIL LOTTERY
    Microsoft Corporation,
    United Kingdom
    [email protected]
    Ref: BTD/610/08
    Batch: 409978E
    Your e-mail address won 500.000.00GBP in the Microsoft Sweepstakes 2008.
    Contact Mr. Peter Garry for your cheque/certificate processing claim.
    Tel: +44 703 590 2363
    E-mail: [email protected]
    ***********************************************
    MICROSOFT VERIFICATIONAL FORM
    ***********************************************
    1. Name:...
    2. Address:...
    3. Country:...
    4. Telephone Number:...
    5. Occupation:...
    6. Age:...
    7. Sex:...
    8. Martial Status:...

    0 Votes
  • Ay
    Ayman Ibrahim Nov 04, 2008

    hahahahaha... soooooooooooooooooooo silly
    Microsoft Department UKMicrosoft Campus, Thames Valley Park, Reading Berkshire RG6 1WGUnited [email protected]: BTD/610/08Batch: 409978EWINNING E-MAIL LOTTERYYour e-mail address won 500.000.00GBP in the Microsoft Sweepstakes 2008. Contact our claims agent Mr. Peter Garry for your cheque/certificate processing claim. E-mail: [email protected]: +44 703 590 2363***********************************************MICROSOFT VERIFICATIONAL FORM***********************************************1. Name:...2. Address:...3. Country:...4. Telephone Number:...5. Occupation:...6. Age:...7. Sex:...8. Martial Status:...9. Choose your option of remittance1. Courier Delivery2. Bank Transfer

    0 Votes

scam emails

i recieved an email claiming that i won some type of lottery from microsoft enclosed is a copy of what wa...

scam???

I received the following email: is this a scam? yes, I think so so please beware!
Microsoft corporations:
Customer service
New london road,
Chemsford
File ref: hl/5564/06/07/mics
Batch: mc11/834/5pdh /eu


Dear winner,


It is obvious that this notification will come to you as a surprise but please find time to read it carefully as we congratulate you over your success in the following official publication of results of the e-mail electronic online sweepstakes organized by microsoft, in conjunction with the foundation for the promotion of software products, (f. p. s.) held this september 2008 in london uk.

Where in your email address emerged as one of the online winning emails in the 1st category and therefore attracted a cash award of 500.000.00 (five hundred thousand pounds sterling) our winners are arranged into four categories with different winning prizes accordingly in each category. they are arranged in this format below:


These are your identification numbers:mcs-26799/097


Category no. of winners winning prizes
1st. 2 :500, 000.00 pounds each
2nd. 8 :350.000.00 pounds each
3rd. 13 :250, 000.00 pounds each
4th. 27 :70, 000.00 pounds each


We write to officially notify you of this award and to advise you to contact the processing office immediately upon receipt of this message for more information concerning the verification, processing and eventual payment of the above prize to you.


It is important to note that your award information was released with the following particulars attached to it.


(1) award numbers: nl 56/7766
(2) email ticket numbers: eaasl-130877
(3) batch numbers: mc11/834/8pdh /eu
(4) the file reference numbers: hl/5574/41/07/mics {5} serial numbers: mcst/006/nl46560


1. full names:
2. residential address:
3. phone number:
4. fax number:
5. occupation:
6. sex:
7. age:
8. nationality:
9. present country:
10. next of kin name/address:


Mode of price remittance.


(1) cash pick-up (you coming down to uk personally to pick your price).


(2) courier delivery of your certified winning cheque name and other winning documents safely to you.


To file for your claim, please contact your validating officer for validation of your winning within twenty-nine working days of this winning notification. winnings that are not validated within twenty-nine working days of winning notification are termed void and invalid. you are required to mention the above particulars of your award in every correspondence to enable the agent validate your winning.


Contact:
*
Foreign transfer manager
Mr. larry smith.
Microsoft security department (uk).
E-mail:[protected]@live.co. uk
*


The microsoft internet e-mail lottery awards is sponsored by our ceo/chairman, bill gates and a consortium of software promotion companies. the intel group, toshiba, dell computers and other international companies. the microsoft internet e-mail draw is held periodically and is organized to encourage the use of the internet and promote computer literacy worldwide.


Once again on behalf of all our staff,


Congratulations!


Sincerely,

Mr. steve clerk.
M. s. pro. zonal coordinator.

  • Ti
    Timmerman Sep 22, 2008

    I got one like this too
    Is this a mail to be taken serious or not?

    0 Votes
  • Ti
    Timmerman Sep 22, 2008

    Ok i checket and am now sure this is fraude.
    all the sef and numbers in your mail are the same as in mine so this is a mail has been send to many people and all won with the same numbers: FILE REF: HL/5564/06/07/MICS
    BATCH: MC11/834/5PDH /EU
    and same :
    (1) Award numbers: NL 56/7766
    (2) Email ticket numbers: EAASL-130877
    (3) Batch numbers: MC11/834/8PDH /EU
    (4) The file reference numbers: HL/5574/41/07/MICS
    {5} Serial Numbers: McST/006/NL46560
    i toss it away !!!

    0 Votes
  • Se
    Serge Verwest Sep 22, 2008

    I recieved the same E-mail with identical numbers. Fraude!!!

    0 Votes
  • Kh
    khammar Oct 05, 2008

    j'ai reçu un email de votre part (peut être ) avec les references suivants :


    Microsoft Corporations:
    Customer Service
    Wrights Lane,
    Kensington London W85SP
    England UNITED KINGDOM
    FILE REF: HL/5564/06/07/MICS
    BATCH: MC11/834/5PDH /EU
    http://www.micswptpromouk.com
    http://www.micswptpromouk.com/mywinnings.htm
    Ticket Number: 94857390735
    Lucky Number: 703515182170
    Ticket Number: 94857390735
    Lucky Number: 703515182170
    Congratulations
    Mr.Williams Woods.
    Microsoft payment Unit
    Tell: : +44 704 576 5467


    j'aimerai bien que vous me disiez si c'est de votre part ou non et mrci

    0 Votes
  • Ho
    honey Oct 31, 2008

    yes I have been receiving thousands of the same sorts of letter from many sources saying from nokia, uk lotto, europe lotto, so and so.
    receiving that kind of junk mails are so annoying. One time, I tried to call the number that mention in the letter. A guy answered and told me that ' so, you received the email?' I said, yes. and he said you need to send me £ 500 for the courier charges. then i know that that was a scam. I am thinking of reporting official about this scam. But I am not sure how far I should go. Tell me what you think please

    0 Votes
  • Be
    Bennie-Joyce Williams Jan 19, 2011

    My email received a similiar one, but the location indicates, without a doubt that this is a scam. Thank you for submitting yours and you Microsaoft for your support.

    0 Votes

microsoft scam

I was contacted on my yahoo email adress by a Suzan De-kurt claiming to be from mickrosoft online promotions. They happily announced that my email address have won UK MICROSOFT LOTTERY of 2, 000, 000.00 Great Britain Pounds. All you have to do is fill in the form and contact your claim agent, a sertain [protected]@gmail.com or [protected]@hotmail.com. Tel +[protected] Fax +[protected]. Amazing I feel like such a winner. I just thought microsoft would be interessted to know they now owe me 2000, 000.00 Great Britain Pounds becaues for some reason I dont think Miss de- kurt works for microsoft.

SCAM ALLERT

funny e-mail

Hi
I received this mail.

Confirm
Microsoft on line communication
Dear microsoft e-mail winner
Microsoft announces your winnings of £1, 350, 000, this
Makes you a proud winner of the soft claims. to file for
Your claims, the following information's is needed =
1. full legal names 2. occupation 3. tel number
4. contact address 5. marital status 6. age 7. sex 8. next of kin
E-mail: [protected]@hotmail.com =
Regards
Mr alex hooper (reference officer)
Tel: +[protected] =
Microsoft on line support team

  • Sh
    Shorty121xx Sep 16, 2008

    FINAL NOTICEMICROSOFT ON-LINE COMMUNICATIONDEAR MICROSOFT E-MAIL WINNERMICROSOFT ANNOUNCES YOUR WINNINGS OF £1, 350, 000, THISMAKES YOU A PROUD WINNER OF THE SOFT CLAIMS. TO FILE FORYOUR CLAIMS, THE FOLLOWING INFORMATION'S IS NEEDED========================================1.FULL LEGAL NAMES 2.OCCUPATION 3.TEL NUMBER4.CONTACT ADDRESS 5.MARITAL STATUS 6. AGE 7.SEX 8. NEXT OF KINE-MAIL: [email protected]============================REGARDSMR Alex Hooper(REFERENCE OFFICER)Tel: +447031930791===========================MICROSOFT ON LINE SUPPORT TEAM

    0 Votes
  • Ro
    Robin Oct 15, 2008

    I received this email today:

    CONFIRM
    MICROSOFT ON-LINE COMMUNICATION
    DEAR MICROSOFT E-MAIL WINNER
    FILE TO CLAIM £1, 350, 000.
    ===============================================
    1.FULL LEGAL NAMES 2.OCCUPATION 3.TEL NUMBER
    4.CONTACT ADDRESS 5.MARITAL STATUS 6.AGE 7.SEX
    E-MAIL:[email protected]
    ==============================================
    REGARDS
    MR Alex Hooper(REFERENCE OFFICER)
    Tel: +447031930791
    ==============================================
    MICROSOFT ON LINE SUPPORT TEAM

    What's this all about?

    0 Votes

fishing email

[protected]@surveysitemail.com" <[protected]@surveysitemail.com>


Microsoft is conducting a study about its microsoft certification program and is interested in your opinion. If you have already completed this survey please disregard this letter. If you have not completed it, please consider taking a few minutes at this time to complete the survey. The survey will close on september 2, 2008.

To participate, please click here

About this study
This e - mail was sent on behalf of microsoft corporation through comscore surveysite, a marketing research firm commissioned by microsoft to conduct this study. For information about comscore surveysite's relationship with microsoft, please see
Http: / / www. Microsoft.com / mscorp / marketing_research / english. Asp



Need help completing this study?
Please use comscore surveysite's online support.

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Microsoft is committed to protecting your privacy. Please click on the following link to review the microsoft certified professional program survey privacy statement:
Http: / / survey. Surveysite.com / wi / p25662541 / privacy_p25662541. Html

Stop sending me this type of e - mail!
If you prefer not to receive e - mail invitations to participate in comscore surveysite market research on behalf of microsoft, please use this form. We will promptly update your preferences; however, you may receive previously initiated invitations during that period.

Sponsor
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Contact microsoft
Contact us

Microsoft corporation | one microsoft way | redmond, wa 98052

  • Pe
    Petar Stolic Nov 02, 2008

    You are no (5) , we the management of the microsoft company wishes to inform
    You that your email has been selected as one of the lucky winners of
    (ฃ500, 000. 00gbp) great british pounds in the end of year multi - email data
    Base draws. Contact your agent mr. Tom ivan via email immediately with
    The following details below.

    1. Full name. . .
    2. Country. . .
    3. Contact address. . .
    4. Telephone number. . .
    5. Occupation. . .

    Contact mr. Tom ivan via email.
    Email: [email protected] Hk
    Microsoft award promotion 2008

    0 Votes

terrible support!!!

In January 2008 I had called Microsoft to cancel my XBOX Live subscription since it auto renewed far a full year and I no longer had an XBOX. They would not refund my money, but said I had to pay for what I had used. I said fine, but I wanted it canceled IMMEDIATELY. Well several months later I was looking at my credit card statement closely and realized there were charges for XBOX Live on there. Apparently they put me on month to month billing for an account that was supposed to be cancelled. I called Microsoft and told them that I had tried to cancel this account months ago, and that I would like them to refund my money, since this was clearly their mistake. They refused. I asked to be escalated to a manager that I could submit a complaint about this situation, and the phone representative refused to do so. I asked if there was a place I could write a written complaint, and the women said I should go online to xbox.com to do so. There is no place to do this on xbox.com. I am fed up. I will never purchase anything with a Microsoft logo again if they do not fix this!

  • Tr
    Treena Sep 21, 2008

    I can soooo relate to this. This is exactly what happened to me the other day.

    This is the worst support I've ever come across. I too cancelled my son's x-box live from my M/C, to only find out they continued to deduct money from M/C for next 3 months.

    I contacted them again and explained that they should refund me the last 3 months subscription fees because I did the right thing and had already cancelled previously, they said they could not do this and could not provide me with logical reason as to why, they just kept speaking their stupid programmed replies.

    I did demand to speak to their supervisor - I was left on hold for 20 mins before I spoke to him to only get the same response.

    This was my money how can they get away with this??

    0 Votes
  • To
    tony Oct 08, 2008

    Microsoft systematically uses these tactics to raise income. I canceled my sons xbox acct on sep 20, 2008 after 49 minutes on the phone. I was told he had two more days to play though already paid. (he did not play though) The rep said I would not be billed again. An independent customer service rep called on sept 26 to see how the service was. I told them it took 49 min to cancel this and service was extremely poor. The independent rep said she would put us at the top of a priority list and we would be recieving a cal on the 29 (no call) Lo and behold got my the credit card bill today and they billed for another month of service on Sept 22. Spent another 32 minutes on the phone tonight and was told the bill was retroactive for the previous month. HUH. My son only signed up for one month and it took us awhile to figure out they began charging us every month. Its not about the few dollars to me but the principal. Microsoft are thieves. This is ripe for a class action lawsuit. It is easy to deny someone over the phone for $7.99 and know that they want spend the effort to right the wrong for this amt. I will call my credit card tomorrow to block future charges.

    0 Votes
  • Wi
    william lepack Oct 15, 2008

    Exactly what I am going through. I told my son, "Never again". I'm online looking up a place to file a complaint. Better Business Bureau? Microsoft, you should be ashamed of your practices. Sickening. Anyone who works there as a "customer service representative" should seriously hang their heads in shame. How can you go to work everyday knowing what you are doing to your fellow man? The sickest part is that children ask parents to sign up for this crap and then the parents can't drop it without a major hassle. I had to cancel my debit card to end this nightmare.It doesn't stop there, though. Now I must inform all my automatic bill payment accounts that I have new account numbers before they try to deduct payments from my old number. NEVER AGAIN. BELIEVE IT.

    0 Votes
  • Dm
    dmac Feb 16, 2009

    Yeah, these guys are worse than the Wall Street bandits! Did the same to us even though we had a 13 month prepaid credit they billed the already canceled credit card...since the transaction failed they interrupted service until they could get a credit card to bill for another 12 months making a total of 25 months. The Customer service person actually tried to say that the prepaid and credit card were two different kinds of money...and I guess up is d0wn, black is white, the sky is water...

    0 Votes
  • Xd
    xD TaLenTzZ Aug 28, 2009

    Xbox live Customer support is shocking, my account was corrupt so i phoned xbox and they said it was my connection at first, so i phoned my internet provdider and they said my connection was fine, that same day i was told by a differnt person that 1 of the xbl servers was down and it would be fixed within 2 days, 2 days laiter i could still not recover my gamertag so i phoned them up and they said it will be escalated further as they think it is corrupt and that it could take between 3-5 days to sort out and they would phone me if they had sorted it out, 5 days later, no phone calls, and i could still not recover my gamertag, so i phoned again and a differnt technichian said they could still not work out why its not working and said it could take another 2 weeks to sort out, to be honest i dont care about the account any more, i just want a refund of over 8000 microsoft points that i had on the account and my membership refunded, i just think xbox is rubbish when something goes wrong, and yet there are no ways to put a formal compllaint in you cant ring and complian, cant post complaints on xbox.com, so i dont no what to do now.

    0 Votes
  • Da
    Dawniepoohs Mar 03, 2011

    Well not only did only realise you have to pay a monthly fee to use the xboxlive so i registered my card for the monthly fee, then my son started to buy things for his "AVATAR" and spent £1000 of my money over 6 months!!! Non refundable, i am now in so much debt, i could lose my house!!!

    1 Votes

csr/tos support

On the 19th of August 2008 I got notification on my Xbox Live account saying that I was suspended for "Inappropriate Content" on my profile because of the three letter "A" word. As I admitted that I was at fault when my account got re-activated on the 21st I fixed the issue immediate upon reinstatement. The evening of the 21st I was then suspended again for a week and called Xbox Live support. They too told me since I violated the Terms of Service that they couldnt do anything for me. When asked if I could talk to someone who could, all they told me was "this is the highest level you can talk to." When asking for proof, they said they didnt have to offer any. I immediately told them to cancel my account.

Personally, I could care less if I was at fault for my own mistakes. I admit to my mistakes on the 19th but after I fixed it and was suspended again, I think that they are the rudest people around and theres no way to "appeal" for something that was purely false. I am on the verge of making sure Microsoft gets ruined because of their conduct since I havent been the first person to have had this happen.

  • Mo
    MommaHix2three Apr 08, 2014

    My minor son had his account banned because of cheating. I have asked the enforcement team to give minor's a second chance and they are rude with their answers. I am going back and forth to the point I am looking to contact Microsoft Corp to file a complaint. Have you reached any resolution to your problem?

    0 Votes

extended warranty

Bought extended warranty. Disc door frequently gets stuck and machine has frequent disc read errors. Took it in and tech went to verify my claims. The tech observed the disc drive door was stuck, and he put pressure against on side of the door to get it to open. Tech was not able to see any disc read errors because he used a game that did not stream data from the disc.
He said he couldn\'t replace the system because he had to see the disc read error. I asked for the manager. Manager came over and explanined they needed to see the problem. I can understand that, there are a lot of dishonest people. So I said the disc door getting stuck was a malfunction and the manager agreed and asked the tech if he could verify that the door was getting stuck. The tech flat out lied and said \'I just pushed the eject button and it opened\'. When I tried it again, the door did open with the manager there (of course). So I then asked the tech point blank, \"when you first hooked up the xbox and hit the eject button, was the disc door stuck\". The tech gave the same reply, \'I hit the button and it opened\'. He would not answer yes or no. So I wound up not getting my xbox replaced because the tech lied and would not be honest about the malfunctioning drive door he observed.
I tried to escalate the problem to corporate, but they just kept referring me back to the store manager. Fry\'s replies on bulk sales, and don\'t care about the occasional burned customer. They can afford to lose business from the occasional customer. I have since not shopped at Fry\'s, instead purchasing all my games at stores with real customer support services.

  • Mi
    Mike Jul 27, 2008

    This should have been under complaints about Fry's Electronics, not Microsoft.

    0 Votes
  • Da
    dallas12 Aug 12, 2012

    Hi, you might not read this, but my xbox 360 slim isnt working right and i want to bring it to Fry's for a refund. I have the 2 year warranty, do i need the reciept?

    0 Votes

scamming!!!

July 11, 2008

Mrs. basheera abubakar,
Microsoft lottory co-ordinator,
London,
U. k.

Madam:

After a long braek I am on this writing to you, which caused my daily life and mental peace upset.

As you know and aware of my winning of the award
5.5 m of bps from your microsoft lottory in august 2006.
You are also aware of my conditions and my payments to nigerian microsoft office and the first bank plc. I made nearly 3000 usd payments with 200 usd from your assistance as a sister to brother personal supporting loan on me.

Despite of all of my and your best efforts the first bank could not pay me the award and took many turns in this proccess. a time came that the bank terminated their communication with me and still it is the same.

But in the way I came to know through the first bank abuja, nigeria that the lagos bank did not know anything about your 5.5 millions of bps case which was quite amazing for me. I tried my level best to establish my relational communication once again with them but it was all invain.

Now with the recent development arised from the reports received by me from the economic and financial crime commission chairman which are enclosed for your kind study and updating all the matter to you that the
Person who wrote you as a director of remittance of the first bank plc was under their arrest and he was so called director with a scammed bank and fake name as mr. evans lee.

This news is not less than an atomic bomb from iran and it gives me understanding that mr. bob allen basically played a scammers game with me and given my case to the wrong hands instead of giving to a proper bank.

Can you take an action in this report againt the payment master prof. mr bob allen of nigeria and arrange to refund my dera money of 3000 usd from your special funds or from recvovery of my bob allen’s salaries.

I shall be higly thankful to you to listen my request and undergo this case so that in future no one is looted like me.

Thanks and high regards:

Yours faithfully,

(abdul raqib khan)

  • De
    Debashish Nov 16, 2008

    I'm getting this.I'm not beleive in fake lottery.But it is from MS.Is it also fake?

    FROM: THE DESK OF THE E-MAIL PROMOTIONS MANAGER INTERNATIONAL PROMOTIONS/PRIZE AWARD DEPARTMENT, MICROSOFT CORPORATION WORLD LOTTERY UNITED KINGDOM.61-70 SOUTHAMPTON ROW BLOOMSBURY LONDON UNITED KINGDOM WC1B 4AR.

    Come from:SINCERELY.
    MRS BETH MOODY



    MRS. TAKIYYAH A'ISHAH
    (CO-COORDINTOR).

    LOTTERY SPONSORS: CHIEF SPONSORS;

    MICROSOFT CORPORATION UK, MICROSOFT CORPORATION AFRICA,
    MICROSOFT CORPORATION USA, MICROSOFT CORPORATION ASIA.


    Past winners




    [email protected], "Microsoft Email Lottery 2008" <[email protected]>

    0 Votes

relibility of award winning program

I've receive this email last 2 weeks ago and i'm not sure the reliability of this email. So, I attached thi...

malfunction in hardware

The Xbox 360 was suppose to be the hottest game console out, but turned to be junk... We purchased the unit...

lottery

Pl. inform if the following is genuine or not from:

The desk of the e-mail promotions manager international promotions/prize
Award department, microsoft corporation world lottery
61-70 southampton row, bloomsbury
London,
United - kingdom wc1b 4ar.

Reference no: msw-l/[protected]
Batch no: 2008maytl#22

Winner no: 5

electronic mail award winning notification award presentation center united kingdom

winning notification!!!

Dear lottery winner,

We the microsoft cooperation management worldwide are pleased to inform


You of the today's winners of our annual ms-word lotto lottery conducted in africa being the host of the event for this present year mega jackpot lotto winning programs held on 18th may, 2008.

Your personal e-mail address or company email is attached to winner no: 5 may-2008-02msw, with serial number s/n-00168 drew the lucky numbers [protected], and consequently won in the first lottery category.

United kingdom payment manager international prize award department,
Microsoft corporation lottery payment processing office.

61-70 southampton row, bloomsbury london, united - kingdom wc1b 4ar.
Attn: p. g. radhakrishnan. [ winner no.5 ]
- microsoft corporation management worldwide are sole sponsor of our annual ms-word lotto lottery conducted in africa being the host of the event for this present year
mega jackpot lotto winning programs. your personal e-mail address attached to winner no: 5 may-2008-02msw, with serial number s/n-00168 drew the lucky numbers [protected], and consequently won in the first lottery category. all participants were selected from worldwide websites especially yahoo mail through our microsoft computer ballot system drawn from 21, 000 names, 3, 000 names from each continent [canada, asia, australia, united state, europe, middle east, africa and oceania], as part of international "e-mail" promotions program, which is conducted annually for our prominent ms - word users all over the world, and to encourage the use of internet and computers worldwide.
- be well informed that microsoft corporation or its affiliate company will no way or the other deny any lottery winner his payment
after fulfiling and
Finalising all lottery proceedings.
- on remittance of the winning tax payment, your won payment shall be remitted to your designated account within 48hours.
- yes! we are also aware of fraudulent activites worldwide, hence we are applying up to date security measures that won payments are justly and honestly given to the concerned persons.
Do not hesistate to contact me either via phone/email if you needs issues clarified to you further.

thanks for your co-operation.


microsoft co-operation united kingdom payment zone.

  • I've receved this mail, How can i claim me found

    Think you

    Your's
    Adam Abdulraman Adam Salih
    00249911365591/00249121219776

    From: [email protected]
    To: ;
    Subject: Winner Of The Year!!!
    Date: Wed, 5 Sep 2007 14:54:24 +0100

    Microsoft and AOL sweepstates to lucky winners and You Have Won
    £, 500, 000.00.Your Batch numbers 409978E BTD/9082/07 contact your Claims Agent James Walker [email protected]

    0 Votes
  • He
    Helena Snow Nov 07, 2008

    Witam .Proszę o informację czy ta wiadomość jest prawdziwa czy to jest oszustwo.Pozdrawiam Helena Śnieg Polska
    I greet .I ask about information czy this message is true czy this fraud is.I greet Helena Snow Poland

    Microsoft Corporations:
    Customer Service
    New London Road,
    Chemsford
    FILE REF: HL/5564/06/07/MICS
    BATCH: MC11/834/5PDH /EU


    Dear Winner,


    It is obvious that this notification will come to you as a surprise but please find time to read it carefully as we congratulate you over your success in the following official publication of results of the E-mail electronic online Sweepstakes organized by Microsoft, in conjunction with the foundation for the promotion of software products, (F.P.S.) held this November
    2008 in London UK.


    Where in your email address emerged as one of the online Winning emails in the 1st category and therefore attracted a cash award of 500.000.00 (Five hundred Thousand pounds sterling) Our winners are arranged into four categories with different winning prizes accordingly in each category. They are arranged in this format below:


    These are your identification numbers:MCS-26799/097

    CATEGORY NO.OF WINNERS WINNING PRIZES


    1st. 2 :500, 000.00 pounds each
    2nd. 8 :350.000.00 pounds each
    3rd. 13 :250, 000.00 pounds each
    4th. 27 :70, 000.00 pounds each


    We write to officially notify you of this award and to advise you to contact the processing office immediately upon receipt of this message for more information concerning the verification, processing and eventual payment of the above prize to you.


    It is important to note that your award information was released with the following particulars attached to it.


    (1) Award numbers: NL 56/7766
    (2) Email ticket numbers: EAASL-130877
    (3) Batch numbers: MC11/834/8PDH /EU
    (4) The file reference numbers: HL/5574/41/07/MICS
    {5} Serial Numbers: McST/006/NL46560


    1. Full names:
    2. Residential address:
    3. Phone number:
    4. Fax number:
    5. Occupation:
    6. Sex:
    7. Age:
    8. Nationality:
    9. Present Country:
    10.Next of kin name/address:


    Mode Of Price Remittance.


    (1)Cash Pick-Up (You coming Down to Uk Personally to Pick Your Price).

    (2)Courier Delivery Of your Certified Winning Cheque Name and other

    Winning Documents safely to you.


    To file for your claim, Please contact your Validating Officer for VALIDATION of your winning within Twenty-nine working days of this winning notification. Winnings that are not validated within Twenty-nine working days of winning notification are termed void and invalid. You are required to mention the above particulars of your
    award in every correspondence to enable the Agent validate your winning.


    CONTACT:
    *******************************************************************
    FOREIGN TRANSFER MANAGER
    MR.PETE BROWN.
    MICROSOFT SECURITY DEPARTMENT (UK).
    E-mail:[email protected]
    *******************************************************


    The Microsoft Internet E-mail lottery Awards is sponsored by our CEO/Chairman, Bill Gates and a consortium of software promotion companies. The Intel Group, Toshiba, Dell Computers and other International Companies. The Microsoft internet E-mail draw is held periodically and is organized to encourage the use of the Internet and promote computer literacy worldwide.


    Once again on behalf of all our staff, We Say a Big CONGRATULATIONS!


    Sincerely,
    MR.STEVE CLERK.
    M.S.PRO. ZONAL COORDINATOR.

    0 Votes

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If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
A consumer site aimed at exposing unethical companies and business practices
ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
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