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CB Residential Sales M / I Homes Poor craftsmanship and disappointing experience from m/I homes
M / I Homes

M / I Homes review: Poor craftsmanship and disappointing experience from m/I homes

R
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10:40 am EDT
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If you're considering M/I Homes to build your home, I strongly urge you to look elsewhere. The craftsmanship throughout our build was shockingly substandard. From the moment we moved in, we noticed glaring issues: leaking valves, ruined cabinets, wet carpet and pad, truss uplift, separating LVP flooring, leaking windows, cracked ceilings and walls, uneven flooring, a front door that won’t open in the winter, and sloppy paintwork that looked like it was rushed by amateurs.
Even basic structural elements were poorly executed. We had to bring in independent contractors to fix what should have been done right the first time. The worst part? When we raised these concerns, the company (M/I Homes) was dismissive and slow to respond—if they responded at all.
A home is supposed to be a place of comfort and pride. Instead, we’ve been left with a list of repairs, mounting frustration, and the sinking feeling that we were taken advantage of. If quality and accountability matter to you, steer clear of this builder and its subcontractors.

Recommendation: Don't buy from M/I Homes

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  1. M / I Homes Contacts

  2. M / I Homes phone numbers
    +1 (614) 418-8000
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    Head Office
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    Minneapolis & St Paul
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    Indianapolis, IN
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    Cincinnati, OH
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    Washington DC
    +1 (919) 205-9980
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    Raleigh, NC
    +1 (704) 228-3892
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    Charlotte, NC
    +1 (941) 202-4300
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    Sarasota, FL
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    Tampa, FL
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    Orlando, FL
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  3. M / I Homes emails
  4. M / I Homes address
    3 Easton Oval Ste 500, Columbus, Ohio, 43219-6011, United States
  5. M / I Homes social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 30, 2025
  7. View all M / I Homes contacts
M / I Homes Category
M / I Homes is ranked 39 among 486 companies in the Residential Sales category
#37 Beazer Homes Beazer Homes #38 David Weekley Homes David Weekley Homes #39 M / I Homes M / I Homes #40 Ryan Homes Ryan Homes #41 Century Communities Century Communities
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