M / I Homes Customer Service


M / I Homes Inc.

3 Easton Oval Ste 500
United States - 43219-6011

Customer Support Phone Numbers

+1 614 418 8000(Head Office) 2 0
+1 512 368 8420(Austin, TX) 2 0
+1 972 280 7730(Dallas Fort Worth, TX) 2 0
+1 281 223 1602(Houston, TX) 2 0
+1 210 721 6020(San Antonio, TX) 2 0
+1 763 586 7279(Minneapolis & St Paul) 2 0
+1 317 296 7150(Indianapolis, IN) 2 0
+1 513 427 6990(Cincinnati, OH) 2 0
+1 571 234 8030(Washington DC) 3 0
+1 919 205 9980(Raleigh, NC) 3 0
+1 704 228 3892(Charlotte, NC) 3 0
+1 941 202 4300(Sarasota, FL) 2 0
+1 813 393 1314(Tampa, FL) 2 1
+1 407 603 2676(Orlando, FL) 2 1
Austin, TX
6801 N. Capital of Texas Hwy, Lakewood Building II, Suite 100, Austin, TX 78731 

Dallas Fort Worth
405 State Highway 121, Suite A-210, Lewisville, TX 75067 
Houston, TX 
10720 West Sam Houston Pkwy N № 100, Houston, TX 77064 

San Antonio, TX 
3619 Paesanos Pkwy № 201, San Antonio, TX 78231 
Minneapolis & St Paul
5354 Parkdale Dr № 100, St Louis Park, MN 55416 

Indianapolis, IN
8425 Woodfield Crossing Blvd № 100W, Indianapolis, IN 46240 

Cincinnati, OH
9349 Waterstone Blvd № 105, Cincinnati, OH 45249 

Washington DC
21355 Ridgetop Circle, Suite 220, Sterling, VA 20166 
Raleigh, NC
1511 Sunday Drive, Suite 100, Raleigh, NC 27607 
Charlotte, NC
5350 77 Center Dr № 150, Charlotte, NC 28217 

Sarasota, FL
8433 Enterprise Cir Suite 220, Lakewood Ranch, FL 34202 
Tampa, FL
4343 Anchor Plaza Pkwy № 200, Tampa, FL 33634 
Orlando, FL
400 International Pkwy № 470, Heathrow, FL 32746 

M / I Homes Complaints & Reviews

M / I Homes / new home at 20711 mount highland park road, spring texas 77379

Aug 14, 2019

This is a new home in the Laurel Park complex. It came with a Builder's warantee. After living in the home for three months, I submitted a list of items to M/I Homes for repair. I waited this long to submit the list to make sure we included as much as possible the first time While...

M / I Homes / poor house quality

Aug 30, 2018

M / I HomesWe were supposed to buy a new built by M/I Home, signed the contract in April and it didn't start till July. Summer is the rainy season in FL, we happened to go check the house progress one weekend, found that all lumbers they used at the house are not only just wet, but also have...

MI Homes / defective repairs

Dec 31, 2017

Bought new home in 2004. At contract water was noted standing in crawl space. MI Homes after a year pass by and several attempts to resolve this issue, installed french drains. I was assured mold would not be an issue by Greg Turner an MI Homes rep.. Now after spotting some mold I had it...

MI Homes / new build home by mi homes

Jul 15, 2017

For those who would ask us, we’d say stay away from MI Homes, as builders of your new home. If you do, do not close until every single room and item is to your expectation, with no defects. They have taken the joy and excitement that comes with the purchase of a new home and left us feeling...

MI Homes / damaged or defective siding on mi homes

Jun 11, 2017

MI HomesI am the second owner on my home. The siding that was put up when the house was built is not attached to the house. It also seems like it has warped. I have tried to get in touch with the person at MI homes, and they totally ignore me. I am attaching photos of the siding. I would like it...

MI Homes / Inferior Building Materials

Apr 01, 2015

MI HomesWe hired MI Homes to build our house, and had them out a good many times during the first year. Lately the wood molding around our front window has deteriorated. Upon further investigation it was clear that they used either plywood or particle board for the material. There is no way that...

M/I HOMES / Ongoing plumbing problems

Aug 23, 2012

I purchase an M/I home four years ago and have had ongoing plumbing problems that they have refused to resolve. It turns out that the sewer pipe in my basement was not installed with the proper slope. With my first pipe back up experience, I had the contexts of the sewer line backing up in...

MI Homes / Flooding our Yard

Apr 16, 2011

MI HomesWe built a home in Woodberry which is located in Fairfield Township. Our builder was Drees and they did a wonderful job on our house. Shortly after we moved in MI Homes took over the subdivision. MI Homes have built all of their homes higher than the existing Drees homes and have graded...

MI Homes Evan's Farm / False Advertising

Feb 15, 2011

I am building a house with MI Homes in Evan's Farm Cary, North Carolina. They sent me a introductory letter describing all included features in the home site. While signing the contract they refused to honor the included features they advertised, mentioning it was an error in the...

M/I HOMES / Bad workmanship


I purchase my home from M/I homes 6/2006 with the hopes that this would be my last home. To start off I was advised to go through M/I homes for my mortgage, they would give me a point off on my interest rate. Just for history I had a home in California for 10 years & never had an interest...