Complaints & Reviews

cracks in both sink in master bathroom.

We moved into our house in 2017. 2556 Passionflower Court, Dumfries, VA 22026. Around sometime in 2018 both sinks in our master bathroom started to crack. I had no idea who to contact and plus my husband was in and out of the hospital. I found something to put on crack to keep it from getting longer on one of them. This house not even 3 years old plus it started in 2018. Again I had to put more stuff on it to keep from getting longer. I do not feel that I should to pay out of pocket to get the double sink fixed. It should never happened in the first place. These houses are not cheap and the materials that Ryan Home should top graded. I still have no clue who to contact to get this fixed. This should have not happened.
Donna Sarrano
[protected]@gmail.com

#2066719 sub-floors

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warranty

I purchased a newly built Ryan home in May 2018 in Frederick, Maryland Starting on April of 2019 they sent a...

one of water line was connected wrong.

The property address is 13315 Waterford Hills Blvd. Germantown, MD 20874.
One of bathtub water lines is incorrectly connected. The master bathroom tub has not been used and found out the hot water line is connected to cold water. So both lines are cold water. The water faucet was not replaced and it is still original. Please correct it as soon as possible.

Scott Soh

  • Updated by Scott Soh · Jan 08, 2020

    The property address is 13315 Waterford Hills Blvd. Germantown, MD 20874.
    One of bathtub water lines is incorrectly connected. The master bathroom tub has not been used and found out the hot water line is connected to cold water. So both lines are cold water. The water faucet was not replaced and it is still original. Please correct it as soon as possible.

sink

We have a sink leak, the part was rusted so we called our Ryan home warranty department and was told to call...

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poor workmanship, ceiling leaking and cracking in bathroom after 2 years in home

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