MGM Resorts International — slots
My client number is [protected]. On 10/30/18 at 9:15 PM I was playing my usual slot game at MGM in Springfield, and I got 12 free spins during the play, which during the 12 free spins I won 12 other free spins which netted me a total of $236. Then the machine showed an error message and my balance was recalculated to $20.50. I called for service, but after 15 minutes of waiting I left in a huff, determined to never return. I can't afford to lose my winning due to a machine error, but it says on the machine that all malfunctions void play, so I am not left with a leg to stand on. Thanks MGM!
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