Menu
Write a review
File a complaint
Ancestry

Ancestry review: Query about subscribing

L
Author of the review
5:16 pm EDT
Verified customer This review was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I'm currently having my DNA analyzed. The results are expected in three weeks. Was just curious about my various nationalities, not necessarily inquiring about specific ancestors. I started a tree and the system is putting in maiden names of people on the wrong branch of the family. According to Ancestry, I have to fix that myself. In fact, everything involved with nailing down one's ancestry has to be done by the subscriber. Doesn't makes sense to have to pay for accessing a data base when the celebrities on "Finding Your Roots" don't have to do that. But then again, they probably pay about $10,000 to have their DNA analyzed and their ancestors revealed. Can anyone tell me if their regional DNA is specific or is it general? In other words, will one find the exact country they are from or is it listed as several countries in a region?

0 comments
Add a comment
  1. Ancestry Contacts

  2. Ancestry phone numbers
    Click up if you have successfully reached Ancestry by calling +1 (800) 262-3787 phone number 28 28 users reported that they have successfully reached Ancestry by calling +1 (800) 262-3787 phone number Click down if you have unsuccessfully reached Ancestry by calling +1 (800) 262-3787 phone number 32 32 users reported that they have UNsuccessfully reached Ancestry by calling +1 (800) 262-3787 phone number
    Click up if you have successfully reached Ancestry by calling +1 (800) 507-4612 phone number 6 6 users reported that they have successfully reached Ancestry by calling +1 (800) 507-4612 phone number Click down if you have unsuccessfully reached Ancestry by calling +1 (800) 507-4612 phone number 17 17 users reported that they have UNsuccessfully reached Ancestry by calling +1 (800) 507-4612 phone number
    Click up if you have successfully reached Ancestry by calling +1 (800) 958-9095 phone number 0 0 users reported that they have successfully reached Ancestry by calling +1 (800) 958-9095 phone number Click down if you have unsuccessfully reached Ancestry by calling +1 (800) 958-9095 phone number 1 1 users reported that they have UNsuccessfully reached Ancestry by calling +1 (800) 958-9095 phone number
    More phone numbers
  3. Ancestry emails
  4. Ancestry address
    360 W 4800 N, Provo, Utah, 84604, United States
  5. Ancestry social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 06, 2025
  7. View all Ancestry contacts
Ancestry Category
Ancestry is ranked 2 among 261 companies in the Medical Services and Facilities category