Melaleuca’s earns a 2.5-star rating from 5 reviews and 94 complaints, showing that the majority of customers are somewhat satisfied with wellness products.
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don't worth the time
Recently sat through a information meeting about Melaleuca, I decided to try these products, it made sense because I was using already them from somewhere else. Got my new products fast in 3 days and so far have tried at least 10 out of the box that came and like them better than what I was using before. The person who intorduced me was kind and soft spoken. I did not feel any pressure to try anything. If the rest of these products work as well as the ones I have tried I will be a life long customer unless they raise prices to much. Lots more to try and looking forward to it!
awful experience
When my mother in law received her order from melaleuca she found a product she hadn't ordered. She phoned the company and they reversed the charge for the item she hadn't ordered and sent her the one that she wanted free of charge.
She raves about the fiber drink, she loves the laundry soap and the bathroom cleaner. She used to be a hairdresser and she says melaleuca has a very high quality shampoo and styling aid line.
She's seventy five years old and she uses melaleuca pain relief cream because she goes to the gym every day. So far, so good.
Im so sorry to cancel my back up order, because the effect of Melaleuca to me is not good.i experience pimples on my face since i started this product.im sorry please return back my money to my credit card acct.thank you so much..i apreciated your help and have a good day and Godbless..
not up front with their policies
Make sure you are ready to spend at least $50 every month to be a part of Melaleuca's Preferred customer program and to take advantage of any special promotions, ie: $1 membership fee. The person that set me up explained that to get the discounted prices, all you had to do was buy "something" from Melaleuca each month. I found out after signing up that, that "something" meant spending AT LEAST $50 EVERY month. They promote their products to be something you buy to last three or more times longer than the leading brands, but yet still expect you to go through them fast enough to spend $50 every month consecutively. I'm not saying the product is bad, but just make sure you know what you're getting into because if you decide to cancel, that's where the real fun begins. So far, I have been on the phone with six or seven different sales/customer reps, including managers to get my membership canceled and I was only a member for less than 24 hours! I personally canceled because I don't want to be a part of a company that isn't upfront and forthright with all their policies. I was told VERBALLY that my account had been canceled even though they are still sending me a membership kit and magazine for $1.08. After asking to be transferred to a manager, I was told I would be refunded that $1.08 (I don't care about a $1, it's the principal of the matter). Everything I was told over the phone sounded okay, so I asked them to email what they had explained to me so I had a hard copy of our conversation. They REFUSED to put any of our conversation in writing, even via email. That throws up more red flags. They shouldn't be concerned about putting what they say in writing if what they're saying is true. Also, if a company is confident in their product, they shouldn't make it so hard to cancel because they won't have to worry about that many members canceling in the first place. So, time will tell if what they said to me is what will really transpire (which is NO more shipments and NO fees taken out of my account). To be fair to them, I will follow up this complaint with something positive if anything positive comes out of this.
The complaint has been investigated and resolved to the customer’s satisfaction.
Savemoor, I have personally found that Melaleuca's prices ARE cheaper than the grocery store brands... The Gold Bar is $3.95 but it lasts 13 times longer than a 99 cent bar of Dial. So I can spend $12, 92 on 13 bars of Dial or $3.95 with Melaleuca. I can spend around $25 on 6 bottles of Lime Away or I can spend $5.69 on a Tub and Tile Concentrate.
Heres a page that may help a bit...
http://www.melaleuca.com/ProductStore/Content.aspx?Page=Compare
There may be a stray product that would not come in cheaper but overall for the most part, even on price alone, Melaleuca is the clear champion...and as you said, when it comes to overall VALUE, no one touches Melaleuca.
I feel both of you guys had a great argument. I'm a customer of Melaleuca and I agree the prices are slightly higher than the national average but I do feel the comparison should be towards other natural products like from Whole Food Market, co-ops, etc instead of the local grocery store. More than likely when people are shopping at traditional grocery stores they are more in survival mode than health. So really there is no comparison. People shopping at traditional stores could care less if the product is naturally derived, environmentally-friendly, packaged in recyclable materials it doesn't make sense for their current way of life. So when it comes to prices the traditional store will win. I use coupons myself to save and on many occassionas I end up leaving with money being paid to me. But Melaleuca wins at paying you your savings on the back-end, and profit-sharing from other customers you have referred, so over time a traditional store can't compete. Plus, traditional stores do not paid you for referring others to shop with them! So it boils down to people who are looking at prices will be satisfied at traditional stores, but people who looking to get the best bang for their buck will certainly consider shopping with Melaleuca!
If you took that tone from the start I wouldn't have had to reply so thank you for toning it back to a more civil approach. If you believe just because a company prints literature that it must be skewed or bias then that is your issue. Everything Melaleuca claims can be independently verified pretty easily.
We'll see if I get the last word or not...
Well, Truth Teller, you are pretty prolific on this thread as well.
Why do I care? I care not at all about this company. I came across this thread while searching for something else and saw the posting all in caps which caught my attention. I read your post following which began with an attack on someone else's online protocol, and then you starting making claims of fact based on what you've read in a company's promotional material and/or website, which are most assuredly biased in their favor. I provided an alternative view based not on emotion or loyalty to any company. It is extremely unlikely that you are going to admit that your bias in favor of the company MAY skew your logic or blind you to the inconsistencies.
The real truth is that I doubt anyone is reading this execpt you and me. You are entitled to your opinion as I am to mine. Enjoy your products in great health. Cash the checks with a big smile and spend the money on something you truly love. Grow your downline into a huge tree that will support your family well.
You may now have the last word because I have grown tired of your failure debate with reason instead of the company's talking points. And just to be perfectly clear, I have no affiliation to this company or any competitor. If someone chooses to buy from this company, I hope they are pleased with their purchases.
You started out criticizing me for my reply to someone else so lets be very clear how our conversation started. You did not just offer an opinion about inconsistency, you instead came after me accusing me of being unfair.
This whole site is called complaints board so the fact you are here offering the idea of inconsistency is in fact a complaint in and of itself. You go so far out of your way to distance yourself from any stock in others perception of Melaleuca yet here you are, some random person who says they dont care at all yet you keep the thread going offering the accusation again and again that your opinion of inconsistency is somehow magically hard fact.
If you dont care at all then why even be here reading in the first place? That makes no sense. Clearly you do care or you wouldnt keep replying. The question becomes WHY do you care if you truly have no interest? Of course you will probably try to dismiss that point entirely but even if your intentions were originally noble, the vast majority of posts dissing Melaleuca are bogus and made by people who are either knowingly lying or who are mad at some person who did not do a good job of sharing it with them in the first place so they come here to complain about Melaleuca instead of starting a thread about the person who did a lousy job of presenting it to them.
Point is that your accusation of inconsistency is simply a random opinion that adds to the overall dishonesty of others who knowingly or unknowingly misrepresent Melaleuca and for someone who claims to have no interest in any of it, you sure do post a lot here.
- Numbers do lie if you are selective in what data you are using to make a point. Case in point - look at the bogus unemployment numbers that are widely publicized. They do not take into account all of those people who's benefits have run out, but they are still unemployed. Any first semester statistics student can make the numbers say whatever they want them to say. I never said that the company was dishonest. Please go back and carefully re-read. I pointed out inconsistencies and they still exist whether you want to acknowledge them or not.
- Your point that if I don't agree with you on the value of these products that I am not careful in my shopping and spending habits is ridiculous. That if I were a careful shopper, I "would come to the same conclusion that hundreds of thousands of other careful shoppers have come to..." According to your logic, if an individual does not agree with a group they are wrong? That's laughable.
- You are also assuming that everyone must value the same attributes of a product. While I have not at anytime in this discussion questioned the quality of these products (please go back and recheck that as well) I would not insist that everyone must agree with my value assessments as you apparently do. My choices are mine and your choices are yours. That's the great thing about freedom of choice, we each get to make our own, as you pointed out.
I have no interest in whether Melaleuka is a huge success or a huge failure. I have no interest in whether you are funding your retirement and a vacation home with your residual income or are just buying products for your family at full price. Makes absolutely no difference to me. My original point was, and still is, the inconsistency of the number and your selective logic.
My logic is not flawed just because you want it to be or claim it to be. math is math and numbers dont lie. You can try to spin the source of the numbers as you have tried to do here, but at the end of the day Melaleuca is not factually dishonest just because you paint them to be such. The truth is always good enough and Melaleuca has over half a million customers each month who disagree with you and your false accusations.
You cant be that careful of a shopper because if you were you would come to the same conclusion that hundreds of thousands of other careful shoppers have already come to.. that being that truly converting your home to Melaleuca products does indeed provide much more overall value than any other store at any price. You can't compare Melaleuca products to other store brand products because the entire Melaleuca product line is of superior quality so before price is even factored in, quality must be considered. After all, who cares if a coupon gives it to you for free if it poisons you, destroys your clothes or lets you breath toxins in. What kind of a wonderful deal is that? Weeee, you saved 24 cents and shaved a few days off your life in the process... congratulations!
It always brings a smile to my face to watch how incredibly hard people will try to get in their digs and try to discredit Melaleuca. Then, when called out on it, they turn their attack on me personally just as you have done here... it's an old trick and one that more and more real careful shoppers are getting wise to.
As I have said from day one here... dont let the nay sayers discourage you and trick you. Get some products for yourself and YOU be the judge. Isn't it telling that the haters will never tell you to do that? They always want you to trust them or believe them while those of us who are pro Melaleuca are the ones saying you should make up your own mind. This is because they know if you do objectively try the products, you will be one of the over half million every month enhancing your life and the life of your family with the best products in the world.
Dont let anyone take away your choice! YOU should be the one to decide if Melaleuca is for you or not... no one else, including me! Again, don't enroll because I said to... try it for yourself and YOU be the judge!
Please don't take a point about one statement and compare it to another. The cost of the Melaleuka products vs. national brands purchased at a retail store on sale and/or with a coupon has nothing to do with how much Melaleuka has paid out in residuals. The point is that the comparison price they give on their website is very likely not what the average consumer actually pays for the item if they are careful shoppers. For instance, the Melaleuka website compares the CounterAct Pain product to Tylenol saying the buyer would save $2.40. It gives the disclaimer "Melaleuca Preferred Customer price vs. competitor retail price at Walgreens.com as of Jan. 6, 2010" My contention was that I would not purchase the Tylenol at full price and would likely save additionally by using a coupon. The website then uses a price obtained in Portland, OR for the Powerbar vs. Access Performance Bars comparison. Why not be consistent?
I did not question the quality of the products and I have listened to a presentation from an Exec. Director. I am not affiliated with any direct marketing company and have no reason pretend to be a disgruntled customer. I simply could not let your flawed logic go unchallenged.
So you want to give Marvin a pass and let him have a few dollars here and there yet you want to accuse Melaleuca of cherry picking. Then you belittle the over 2.7 BILLION in cash Melaleuca has paid out to their customers residually and somehow compare that to clipping some coupons?
I believe that the average surfer out there is smart enough to see thru the haze of dishonesty people dump on this board. If you are already a Melaleuca customer, you know there is nothing better at any price and if you are not, see that on boards like this people lie and their goal is not to honestly share an unbiased view but instead their goal is to make you believe they are unbiased when in fact many Amway and MonaVie people have confessed to us privately that they frequent these boards and pretend to be disgruntled customers with problems just to slime Melaleuca's good name.
Do yourself the favor or going to the source, getting a complete 45 minute presentation from someone who is at least a Director or above with the company and YOU decide for YOURSELF! Don't let these naysayers get their jollies at your expense... you look at it for yourself and YOU be the judge. Then, once you see how your life can be enhanced by these incredible products, you will be glad you didnt fall for the propaganda merchants that post anti-Melaleuca stuff here.
Truth Teller -
Your reply to Marvin regarding cost does not take into account shipping fees, which would be another $6-$7 depending on whether his state charges sales tax on the shipping. So cut the guy some slack for rounding up a couple of dollars.
Secondly, the competitor's retail cost comparison does not take into account store sales and/or coupons. I, for one, do not pay full retail for non-perishable items. I'm smart enough to plan ahead and buy on sale. Also, I find it interesting that although the website cites the store and city for the comparison price, they are not consistent. This leads me to believe that perhaps they have "cherry picked" higher prices for better comparison. Math does lie if the data used is selectively chosen.
Finally, 200, 000 people getting a check every month does not mean they are making money. Simply getting a check for an undisclosed amount based on having to make a minimum purchase is misleading. Perhaps Marvin was referring to actually making a PROFIT, not just receiving a check.
points/ dollar amount
Does anyone know how the points=dollar amount when it comes to Melaleuca?
You are required to spend 35 points as part of your membership with Melaleuca.
There is a Melaleuca salesperson on here touting that the 35 points they require every month can cost as low as 50.49. (or less). I asked if he could provide the products that he is referring to.
In my experience I couldn't find ways to make the 35 points and get things I really wanted.
I would love to see examples of the products and points for those products that come out to about 50 bucks.
Also if you are a member of Melaleuca you know that there are also shipping and handling charges in addition to this amount every month.
Just a thought.
thanks!
I'm having a hard time setting up backup order for things I would actually buy anyway (use)
I signed up and ordered the big starter pack .$300 and most of the stuff is redundant or things I don't normally buy.
They stopped making the Afinia Volumizing Conditioner which was the original reason I joined, and now they make Volume Conditioner which I don't think is exactly the same formula, we'll see how my wife likes it.
The Laundry Soap is a concentrate, and my washer has a dispenser tray, so don't see how that's going to work.
Can't get anyone I know interested to sign up, and being mandated to buy 35 points just to keep membership and discounts is tough
For what it's worth to anyone. I've been a member of Melaleuca for almost 2 years now. I do not do it as a business, but I love it for the natural cleaning products which are well under priced than in any grocers. I also purchase their essential oils which are far better quality than others I have bought in the past. In addition to those things, their beauty products are fantastic. Their skincare is amazing and the fact that it has no harsh chemicals in it, is ethically produced and so on is just something that helps me to sleep better at night. I have worked for cosmetic companies and their face products compare in quality to Estee Lauder and Clarins. Except as a member you can get Melaleuca's cream for $25 instead of $50 or more at a cosmetic counter. I've never had a month when I've had to buy something that I didn't want just to keep my points up. Yes, I feel some things are overpriced, but their cleaning and beauty products, essential oils and vitamins are bargains.
I have found cleaning products that are better quality for less money. ECOS products are pretty comparable and cheaper, dr. Bronners or other Castile soaps are way better. I wasn’t impressed with the cleaning products. I might get essential oils and then cancel..I can’t justify spending 85.00-100.00 every month for stuff I don’t need that I get cheaper at Costco or discount stores here. 😞
All caps man? really? We know of hundreds of people personally that have made amazing money with melaleuca.
They worked for it. If you think life is a lucky lottery, nothing in life with work for you.
Melaleuca has some very good products. If your interested in the income it is a good plasc to make really decent money. I have not built a business but I have made 1700.00 over the last 4 yes. Walmart hasn't given me a done or any other retail store!
I look at it as an investment. 1. In myself and family. 2. In the lives of family and friends. 3. In aquaintences everywhere..
So I would like to make 5000.00 a month.
As an investment like a mutual fund, I invest 250.00 initially.
I invest 75 a month.
I enroll 20 people that want the investment also.
They enroll 20 investors.
Bingo. I am making 5000.00 a month and a 400.00 car bonus.
And every other entropenur is well on their way to a great in come.
Bottom line it works. It's a vital business of direct marketing which is a product based business.
Get over the 50.00 monthly stuff. I wouldn't care if it was dog food lol it works if you want to do the work.
Email me and I can get you started and show you a plan.
Littledabilldoya@gmail.com
It takes just a little and you can do great things!
I agree with the pro-Melaleuca comments above. I AM NOT enrolled to build my business, although I certainly won't return any commissions checks they might send if I happen to sign up a family member or friend! I live in a rural part of my state, and LOVE the convenience of not having to risk winter weather to get 30 miles to Costco for laundry detergent. I spend anywhere from $50-$75/month depending on our household needs and in the 10 months I have been a preferred customer, I have yet to have a $10 shipping cost, including the months I buy laundry soap. I have received over $50 back from Melaleuca since signing up, money back ON MY OWN PURCHASES. There are other perk programs, such as earned shopping dollars to be spent however I want (which allowed me to try other more expensive products without spending the money to find I don't like them) Walmart, Costco, any others giving me that level of benefit? Nope. Now, I will say there are still many products I won't bring into my home due to some of the ingredients, but this is no different than the decisions I make at the store to NOT buy products based on certain ingredients. I do believe the company strives to make better, more eco-friendly products, but in all honesty many aren't quite there yet. The products we do use we absolutely love and are not only a better value (especially the concentrated cleaners!) but more in nutritional content than most name brands we were buying in the store. My business report includes my ENTIRE local team and shows me how they are doing with building their business. It makes me feel good knowing that I am able to contribute to local families in our small area, as opposed to the Walmart Family, who couldn't care less about me or my household needs. I hope for those of you considering Melaleuca you have a knowledgeable team member that can explain all the benefits from a consumer standpoint, and not just from a money making standpoint. The team in my area doesn't pressure me for ANYTHING, but are always there to support if I have questions or issues. Consider our household retained Melaleuca members!
I don't know where people are getting 6 shipping but mine is always 10.50 and i only order $50. I don't like the fact that i have to pay shipping as a preferred member they should give us free shipping. I have found a lot of similar quality products online on amazon and its always free shipping and taxes are nearly non existent. I like the melaleuca products a lot, i just wish there was shipping included and no 35 point commitment each month. I am a college student living on my own and i don't finish the cleaning/health products in a month, but i don't want to lose my preferred pricing so every month I find myself scrambling to find products that equal 35 points without going over $50. At check out my total always comes out to nearly $75, there is at least $20 of taxes and shipping. That is pretty expensive, i might unfortunately end up stopping my membership... i wish i could afford to keep it... :(
Where are you that your shipping charges cost that much? My order came in today...I ordered from Idaho and it was shipped out of the Tennessee plant. I paid $11.00 shipping and handling...and I spent over $150.00. So where are you? You location might have something to do with it. Preferred customers get all the benefits...preferred pricing, bonus shopping dollars...(you didn't mention that) remember those? Taxes is something everyone pays including Amazon...they just pass those great taxes on to you in their prices. (shipping too). No gets away free. You just don't see it. Amazon tried roping me into a membership with them ...no thank you. Without the 35 point commitment there would be no bonus shopping dollars, no 7% check every month...by the way are you getting a check or did the person who signed you quit? You should be getting money from the guy/gal who enrolled you. Some of the perks of being a preferred customer. When everyone orders each month, the money machine works. If everyone didn't order month, then those bonus shopping dollars wouldn't get credited to your account. Simple really.
I had a hard time reaching the 35 points only because I am a college kid and it is just me using the products (35 can be a lot of points if you are ordering for just one person). My sister and I order on my mothers account now because we love the products but couldn't meet the goal (If you are worried just join with someone else, especially if you want to test products but are not sure about being a preferred customer). The cleaners last FOREVER, because they are concentrated, and they clean really well, as well as any cleaner I have bought from other stores. Not to mention they do not burn your eyes and throat while you are using them.
Health should be number 1 because you are a college kid. Nutrition probably isn't a great area...so if you shop in the supplement area you'll keep up with the 35 points easy. AND you'll stay healthy when your friends are all sick with the flu.
What Melaleuca offers are products that do not have many of the negative side effects that come with the Wal-Mart products. The laundry detergent cost less than name brand, but is a little more than the cheap brands, but comes unscented or with minimal additives that trigger allergies. (As a doctor was giving me a shot for anaphylactic shock, he told me that fabric softeners and scented products cause many of the rashes and breathing problems he treats.) The nutritionals really make a difference in how you feel, so they are worth more than something that just makes you think you may be doing something good for yourself. It takes a little work to make enough income to insure that your check will be big enough to pay for your products, but it is worth it!
It's not hard buying products that I need for my home at $50 a month when Melaleuca pays me $5, 000 a month. I promise you, it's not hard at ALL. Heck, I'd buy $50 worth of gum just to give away knowing I have that much money coming to me each and every month. Who gives a rip about points? Shop for things you need on a shopping list. Not by stupid points. I know each point represents about $1.50. You think that's tough? Out of nearly 900 products? Give me a break lol
Melaleuca has changed me, my wife, and our six kids on how we live. If Wal Mart paid me as much as Melaleuca does, I might buy some apples from them and give those away. But they don't. Thankfully. :)
Blessed in OKC,
Chris
Chris, You are absolutely right. I actually built 3 different MLM's and ignored a friend that got out of MLM who had built a significant Mlm business and asked me to take a look back in 2005. Melaleuca is a fantastic company and it is true that it is not an MLM. This is why many who have built a large MLM will not go in to Melaleuca. I finally got involved with Melaleuca after many years of watching their success and the protection of the customer. 90% of melaleucas customers are just that, customers who buy monthly with a 96% retention and have become the largest wellness company in America. I have learned through the years that there are always people who will blame anything and anyone for their shortcomings and never blame themselves. After building several MLMs in very high numbers and even packing stadiums and seeing the difference between MLM companies and Melaleuca, I understand that there will always be those who will continue to pour out their rath and incorrect opinions to others and that is sad. However for those who understand the truth and have experience they will see Melaleuca for what it is. It is a great wellness company that has given many an opportunity.
My wife and I were Melaleuca members for some time to try to help a friend build his "business". The reality was that we couldn't keep up with the "product points" on a monthly basis. The products were pretty good, for the most part, but significantly more expensive than buying similar products at the store.
From our experience, my friend's retention rate has been only about 25%, so I'm not sure where the 95% comes from. If it is indeed on a monthly basis it is of course highly misleading to those who want to build a "business". We did receive a cheque on a monthly basis for about $6, which I factored into the cost and our decision to terminate. My only real beef with the company is the misleading jargon, pricing, and the costs that my friend has had to pay them to help sell their product. He is sadly in bad financial shape right now. I would hesitate before considering becoming a "business" builder.
My wife and I have been with Melaleuca since 2004. There are two of us in the house and we have NO PROBLEM shopping every month. 35 points? Big deal...$50 bucks... a month! People spend that much a week on dunkin donuts coffee. With over 360 products...you can't find anything to order? WOW, we order from the vitamins, personal care, household, cleaning products, nutrition, beauty ...if you take the supplements or anything in the supplement line you'll have no problem keeping up with the 35 points. We're a family of two...I spend an easy $150.00 monthly...my supplements alone are $`99.00 and points? 52... My order came in today. My vitamins, then two boxes of Sustain sport drink... (better than gator ade and power ade)... two boxes of coffee, (the coffee is so yummy)... two foaming hand soap bottles, one 24 oz bottle of mela-power (48 loads of wash) $0.17 a load...cheap! and two business kits. What did I spend? Who cares... what you don't realize is the power of money when you shop at Melaleuca, you get bonus shopping dollars, and you can spend those monthly on your orders, and pay nothing for your order. I'll bet your current grocer doesn't do that. Did you know Melaleuca offers a credit card? Did you know that every time you shop using that credit card, where you shop, whatever you buy, you will get bonus shopping dollars credited to your account to spend as you see fit? Bet your current supplier doesn't do that either. You missed the boat here. You really need to take another look.
Did he not say that the gentleman was sadly in bad financial shape? Not very compassionate of you sir.
scam or not?
Some say that this company is a scam and very few say it isn't.
It is a company based on using products that are better for you all around. The thing is that you have to invest into it before you can make money. You do have to give them an account number and purchase their products. They want you to sell their products to people you know and when you do that you are compensated. If you aren't good at selling a product, this isn't for you.
I've read on here about people saying they took money from their accounts with out permission. What it is is that they have an automatic back up withdrawal "In case you forget to order".
It's a company where you have to put your money into it in order to make money.
Show me any other business that you can start for $29? It would cost you more then that to even take out a costoc member ship, and they dont send you a paycheck everymonth... it would cost about 1/2 a mil to start a coffee shop or mcdonalds or what have you.. but with Melaleuca you can start a business for just $29... and it is refundable if you are unhappy... you have to spend money to make money... and YOU ARE ALREADY BUYING THESE PRODUCTS ELSEWHERE..
Melaleuca is about the farthest thiing from a pyramid scheme that there is... first of all pyramids are illigal schemes that very often involve no product at all.. second of all it is a great company that has won awards from the BBB and others. I have been a happy customer with Melaleuca for three years, We ALWAYS show everyone a full presentation and give them all the information before they sign up. AND YES YOU CAN ACCESS THE WEBSITE AS A GUEST...
Also, you have to fill out and sign three different forms during the enrollment process so you would have known exactly what you were signing up for and it is all verified to make sure you understand. Not only that but we do not sell any products, we use them in our homes because they are safer for our homes and families and the environment and they are awesome and much better quality and we save money! Plus its a great way to build a residul income without ANY SELLING...But is is real work.. you cant join and do nothing and expect a pay check .. this isnt a get rich quick.. its a work hard and earn your pay...and its worth it... I have received a paycheck every month since I became a customer!
Also you are already shopping somewhere each month... are you not already buying shampoo and cleaners and vitamins somewhere? why not buy ones that are non toxic and that actually work...?
They do not take money from anyones account each month.. they take payment that you authorize for the products that you personally order.. you dont ever have to stock inventory ...AND you can quit at any time, you have no contract and the customer service is great, so if its not for you send in a letter and request to cancel.. that's it... honeslty people need to be educated about things and not spout off about things they dont understand...
I have also never had an issue with customre service.. everything is a 100% money back guarentee!
If you want to learn more about this and hear the truth checkout www.jennsmotivatedmoms.com
Hi Nancy,
Its a mutual agreement that you have at Melaleuca. Words like "forced" are what make people who know better suspect of your claims. You agree to the dozens of benefits including the lower prices, free stuff from loyalty shopping dollars, etc etc.. but Melaleuca wasn't "forced" to give you those benefits anymore than they "forced" you to buy something.
The standing policy for credits is to place the credit on the customer's account, not on their method of payment because a refund to the method of payment takes several days but to your account with them it is instant. All you have to do is request that it be put back on your method of payment and it will be. Id be happy to do a three way call with you directly into the company and help you get every penny that you are entitled to. :D
If you were "pressured or coerced" into anything, that is right back on the people who did the pressuring and coercing, Melaleuca in good faith believes that you know what you are doing and that you truly want to be a customer and so they simply honor what you decide.
Like almost every complaint about Melaleuca on the entire internet, it comes back to the person who introduced you, not to Melaleuca themselves. As I have said on these boards MANY times now... who you enroll with is critical. If you come in with someone who knows what they are doing and can answer your questions, you will do wonderfully. I'm sorry you didn't get a refund that you felt you should get. As I said, Id be happy to personally call them with you and help you get every penny that you would be entitled to if you wish.
I had a bad experience with Melaleuca. The products are good, but I don't like to be forced to pay monthly for things I don't need. I sent a letter cancelling my "preferred" customer status. I had a credit, and my credit never was credited back to my credit card, but told that every month after that they will DEDUCT 10$ unless I buy something. That I call lousy service. I'm not an MLM - just an average customer who will now not be coerced or pressured by my friends to sign a CONTRACT to purchase something every month. Melaleuca might be OK for some people not for me and I am unhappy with the fact that they couldn't just refund my money when I had a credit.
Good grief... people who claim all these negative aspects about Melaleuca's customer service have never had an experience with them. The call centers are all in the US, and the agents are all very nice and helpful. Why don't you try calling if you don't believe me? [protected] (ask about the cancelation policy). I never knew how many MLMer's get on these complaint forums to air their dirty laundry. I also find it comical that even in some of these contrived attacks on the way the company is run they say, "The products are nice."
The company is a Loyalty based shopping company. You don't need the point minimum if you want to buy direct, but you don't save the 30-40% which makes it a great value. People really shouldn't buy quality products if they just want cheep, you should buy them if you want a better quality and lower price then the competition; and, Melaleuca delivers on quality for the price. Nobody can argue that there are super cheap products at Wal-Mart, but can anybody rave about the quality? Many products, particularly cleaning products, have harsh and dangerous chemicals and Melaleuca does not. END OF STORY.
Yes, I would have to agree that the person complaining is a MLM person or a Melaleuca hater...no doubt about it. Because if he or she wasn't then he/she would have GOOD things to say about Melaleuca and not bad things. As far as the minimum monthly point requirement goes, you must not brush your teeth, wash your hair, take a bath, clean your house and especially wash your clothes because if you did, then you would realize that you run out on those items and have to go buy them on a regular basis anyway and why not buy them from a company that gives you a "rebate" sort of speak instead from someone else that doesn't give you anything back! Looks like you lack common sense. So SO sad.
Good grief. I have been shopping at Melaleuca for me and one to two kids for nearly 8 years. I have a shopping cart FULL of things i absolutely NEED to run my household at Melaleuca.com and go SEVERAL times over the minimum required by replacing what I'm out of or almost out of. Your qualms are just ridiculous. The average customer of Melaleuca company wide does nearly 50 product points worth of shopping per month! There are dozens of ignorant accusations in your posts and I just have to laugh at them.
Anyway, I love the company, love the products, love the compensation for sharing it with others. I'm sorry you just don't get it.
Jen Baird
jenniferbaird@iglide.net
No, I refuse to answer a Melaleuca related question for you because I will not be baited. I do not have to prove the grass is green, I dont have to prove the sky is blue and I dont have to prove anything that is very common knowledge to anyone who cares to do even basic research. You said you were a customer yet you dont know how much a back up orde ris... that shows me and any reasonable person you were most likely never a customer and instead are an MLM junkie and Melaleuca hater.
The only claim I will back up is that you have proven to everyone why you are really here and it is certainly to not give an honest complaint about anything. Your true agenda is widely exposed and for that I am grateful!
Well since people say they have been spending 60-80 bucks on here to make the required 35 points- I would love to see you prove your statement. Google it- I have not found anyone saying they spent 50 bucks and satisfied the 35 point requirement..
I thought you didn't have "customers" - I thought you only had "referrals"- Don't customers *BUY* things? I thought you didn't sell things. Yes- I know in reality you refer them to the website to buy thigns and make money off their purchase - but still...
I share many 35 point order options with our new customers because we actually follow up and train new people. I'm not about to be baited by a disgruntled person with a personal agenda of destruction against a good company.
So where are the examples of product combinations you can get for 50.49 (or less!) and still use the 35 points required by Melaleuca membership?
I would love to see what you come up with! You would also be providing great knowledge about the values your company offers.
Bring it!
actual happy happy customer
As I read through the endless complaints, I laugh and realize that these people are out to make themselves feel more important by complaining, or judging the entire company on their isolated unprofessional encounters.
I have been a Melaleuca.com customer for over a year now, and my referral Jill told me everything I needed to know, about making 35 points each month, 30 Day money back guarantee and all the trimmings. Most people basically spend 65.00 each month buying from Rite Aid and other companies that don't give you any rewards for your referrals, and turn your home into an enviorn"mental" hazard... unlike Melaleuca.com. So I ask myself, WHAT THE SUFFERING SUCKOTASH IS THE PROBLEM? The problem is people just want to feel like there is a problem. I have not had any problems exchanging, canceling my account; which I did once because i could not afford it, or even getting a customized backup order. I don't get any of these complaints at all.
I have not placed one referral yet because right now i am just enjoying my products, like my favorite soaps in the whole world, or my household cleaners. If you look their web-site up you will see videos on people that really made over millions of dollars working hard and referring people THE RIGHT WAY. If you ask me, if there where more companies like these we wouldn't be in this financial and enviorn"mental" crisis we are in now. SO Before you believe what these complainers have to say...just see the people that made it for yourself: hard working, non-### Americans on Melaleuca.com. Besides you don't have to take my word for it, look up the company on FORBES MAGAZINE as the one of the top corporations in the World today. YOU need to get all the information up front and sign up the right way with a great referral that is helpful and informative. Peace, Love and somebody stop this oil spill!
The complaint has been investigated and resolved to the customer’s satisfaction.
I seriously want your help and want to do this business the right way, so that I can afford it and get ahead of the game. I started with this company on April 1, 2011 I already have 8 people sighned up. I really want to suceed in this business. I set goals of 8 people every month and am working very hard. Your input would mean a great deal to me. What do you think about advertising on constant contact.com Thanks for listening sincerely Elizabeth dakotateal3002@yahoo.com I am one who believes in Melalueca. Everyone has a right to their own opinions.
I LOVE THIS COMPANY AND ITS PRODUCTS
MY EXCEMA HAS GOEN AWAY COMPELTLY AND I NEVER HAVE TO USE MY INHALER AT HOME ANYMORE...
I DO HAVE A COLD RIGHT NOW BUT ITS THE FIRST ONE I HAVE HAD SINCE STARTING THE VITAMINS.. AND I THINK IT IS MORE FROM BEING RUNDOWN DUE TO STRESS/GRIEF - WHICH IS ANOTHER STORY COMPLETELY...
THERE ARE NO HARMFUL INGREDIENTS IN THE PRODUCTS AND THEY HAVE HELPED SOM MANY PEOPLE IMPROVE THEIR HEALTH AND LIVES... I LOVE BEING ABLE TO HELP OTEHR PEOPLE GET HEALTHY AND WORK ON THEIR GOALS, HOW MANY PEOPLE ARE LUCKY ENOUGH TO BE SELF EMPLOYED AND GET TO HELP OTHERS AT THE SAME TIME?
I have been with Melauleuca for 7 months now. A dear friend of ours introduced us to Melaleuca because we have a son who has fought lung problems since his first breath. We have been thru so many hospitals stays with him, and had him on soooo many different prescriptions to try to improve his breathing, and quality of life.
We would go to clean our house (especially the bathroom), and would have to send him to grandma and grandpa's so that we wouldnt trigger and asthma attack.
Since we started using the products, my son has had the sniffles once. Normally that would have ended up in pneumonia, BUT thru the use of two products we were able to clear it up in 3 days.
Try the products for yourself. They have a 60 day money back guarantee on all of their products, with a 90 day money back guarantee on the Vitality line. If for some reason you are not satisfied they will even return your membership fee to you.
Tell me please were the risk is in this. It has changed my life and the lives of many of the people i love and care about.
If you have not tried it or met with someone in your area to see a full presentation, then please keep your negativity to yourself. You never know how many people could have been helped with many different conditions, but thanks to your negativity are now to scared to look any further into it.
I love the products and the company is amazing!25 years in business and still going strong. Blue Torch Award, Inc 500 company, all done here in the USA!
I just talked to Melaleuca's product information line and they said there is NO PROVEN CARCINOGENS in ANY Melaleuca products. I asked specifically about what you named and those products did have parabens in them for a short time back in 2008 but no longer and nothing that will ever be introduced from then on out will ever have parabens in it.
It should also be noted that there is no direct evidence of even a causal link between parabens and cancer.
http://en.wikipedia.org/wiki/Paraben
"there is no evidence parabens cause cancer"
http://www.health-report.co.uk/parabens.htm
and dozens of other sites that seem to support the same conclusion.
Please do not attempt to scare others by claiming to tie cancer with Melaleuca. The fact is that if you get on the Vitality Pack and Cell Wise supplements, you will most likely protect yourself from ever getting cancer in the first place.
Fear will paralyze you... but knowledge is power! Embrace knowledge, reject fear!
M-
I was once a customer myself about a year or so understood how the business worked, was very happy with the way they ran the company but not so much as the products. They worked great but the whole reason I started using melaleuca was I wanted to go green and a year later a found out they are not green at all. True the packaging is recycleable but the products themselves are full of chemicals. Bought the kids hair wash and body wash thinking it was safe until I decided to actually read what is in it. It is full of parabens and sls to name a few which are proven carcinogens( meaning can cause cancer) I cancelled my membership right then and dumped all my products. Today I use a company called onlygreen which is completely natural and organic and costs a lot less and you don't have to spend a certain amount a month. Don't be fooled by this company you are putting your families at risk by using these products.
Agreed - my wife and I have been happy customers for 2 years. We knew after our first shopping experience that we had hit the jackpot (in terms of shopping, quality, price, etc). Our budget hasn't really changed and we get products for every room in the house from a brand and company we TRUST.
My sense is that most people fail at stuff in life and many of those failures enjoy complaining about their failure. For us, failing at Melaleuca (the business side) doesn't matter to me. We were buying toothpaste and laundry soap from someone anyway. What's the big deal?
stopped my periodontal problems cold
I had pockets that were 6's and 8's in all four quadrants of my mouth.
I was ready for surgery on my gums.
I was intoroduced to Melaleuca vitamins and dental products and never had to do the surgery.
I didn't regain any of the bone loss that had occured, but it stopped the problem cold.
I have been a customer of Melaleuca for 14 years and th company is amazing. There products work as well or better than those you buy in the grocery store and we actually save money and are able to get them deliveered, not to mention they are safe to use and breathe.
I had pockets that were 6's and 8's in all four quadrants of my mouth.
I was ready for surgery on my gums.
I was intoroduced to Melaleuca vitamins and dental products and never had to do the surgery.
I didn't regain any of the bone loss that had occured, but it stopped the problem cold.
I have been a customer of Melaleuca for 14 years and th company is amazing. There products work as well or better than those you buy in the grocery store and we actually save money and are able to get them deliveered, not to mention they are safe to use and breathe.
Kurt,
If you ever get this... The reason the products are so good is they contain dentist recommended xylitol which helps the natural bacteria in your mouth. Also tea tree oil that is a scientifically proven antiseptic and antifungal. We have found a great value and good health benefits. However, there are many good products from many good companies that might help you, your dental professional could help you with that study. Be aware, Doctors of Dentistry need to eat and pay their bills, so he/she has an interest in your $16, 000. If you are still looking at a natural good for all of your health needs I suggest you check out www.melaleuca.com/ps and read product labels. If there is any way I can assist you in understanding and you can't get ahold of John above, then feel free to email me...gailknrr@gmail.com Everyone -have a nice day!
NO, MELELEUCA CAN'T HELP YOU WITH THAT. ONLY GOOD LONG TERM DENTAL CARE CAN DO THAT. THERE IS NOTHING MAGIC ABOUT MELALEUCA PRODUCTS, NO MATTER WHAT ANYONE TELLS YOU.
I am facing dental issues, $16, 000 worth, and bacteria around the teeth is causing much of the issues, leading to at least 2 possible root canals.
Can you tell me if, and how, the Melaleuca products MIGHT help me?
And, please, take off the recruiter hat and be honest. This is my health I'm talking about here, not my wealth - and hopefully not yours either.
Thanks,
Kurt at kurtray AT gmail
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didn't honor a credit
A friend called and asked if I would be interested in ordering from her company. To help out a friend, I said yes. The overpriced order came and I thought that was the end of that. A month later a package from Melaleuca came to my house. I hadn't ordered it so I sent it back. Two months, two packages and two returns later I called my friend and asked to have them stopped. She said yes but not before the company, without my knowledge or permission, took money from my account. Melaleuca wouldn't return my money and would only give me a store credit. When I went to use the credit, they told me that it had expired. They are a company of thieves.
melaluca are terrible i was trying to cancel my account by fax and post for months unreal kept saying hadnt received it! Now after agreeing and i have a copy of email to proof of what they said that they would give me refund of over 200 euro for goods not received and since i had be trying to cancel amy account for months. Now they say i only get a credit and after sending them a copy of what they agree. since the 21st march i haven't got an answer and been fobbed off. totally unprofessional service. irt may be a matter that i need to look into furthur
Credits on your Melaleuca account never expire so I have a hard time believing that part of your story.
This sad situation has nothing to do with Melaleuca and has EVERYTHING to do with the dishonest person who signed you up. Signing up to be a committed customer every month IS what you sign up to do. You agree to stop shopping at Wal Mart (or wherever) and redirect that same money to Melaleuca every month. This should have been clearly explained to you and obviously it wasn't.
When it is explained properly and you redirect the same money from the grocery stores and instead get better, safer products from Melaleuca, it really is a lot of fun and very enjoyable.
I'm sorry some dishonest person mislead you but once you were in a contract with Melaleuca, they were legally bound to deliver the products to you so they had to send them and keep sending them until you canceled your account via fax or mail and the agreement you entered into clearly says in bold print that cancellations have to be received by the 25th of the month. You agreed to this when signing up.
They do let you cancel at any time for any reason but it has to be done in writing as it is a legal agreement obligating them to provide products and obligating you to pay for them.
If you have any other questions, email me at markloribusiness@gmail.com
Mark
that would of been you back order that kept coming to house every month and when you signed up you sign the contract authorizing them to send (and charge you) a monthly back up order if ou did not place one by the end of the month...your friend should of explained that all to you before you signed up
taken money from my account without my knowing
When I first started with Melaleuca, I asked the lady who was signing my up if Melaleuca will take any money out letting me know about it and she told me no.She told me that before they take any money they will notify me before they do.Even with the back up packadge.Well Melaleuca took out around $63 without my knowing.I went to my bank on May the 5 to put $10 in and found out I was still in the negative by $58.I found out that Melaleuca withdrew the money on my back-up packedge because"I haven't ordered anything from their company".When I called the company, a young girl on there decided to explain what the back-up was for.When I told her that the company was to let me know, she oh well.She told me that I have to pay to send the packedge back and when they recieve it, they'll e-mail me with a number to call.But she didn't know if when I'll recieve my money(minus the sales tax).I don't have the money to send it back.
First don't do not talk down to me.you do not know me.Two i never recieved or signed a contract.I have called them wrote several letters and sent the pre-order back(i cancelled it before).I have not recieved a letter or a phone call from them.this has nothing to do with money anymore this has to do with respect.Unlike what you lack.
Please let me know when you do.I can't get a hold to anyone and I've sent my letter to get out of the company but they keep sending me info.When I do get someone, all I get is "we haven't recieved your letter so you have to send another one"Thanks Traci
Traci,
E-mail me your phone number and I will personally 3 way you into the company and we will find out exactly how you enrolled and what exactly you need to do to cancel your account.
Melaleuca doesn't want any customers that don't truly want to be Melaleuca customers. Thats why situations like yours don't make any sense to a normal Melaleuca customer because we truly want to get their products into our home and that's why we signed up in the first place.
It seems like every online complaint (including yours) traces back to the person who introduced you to the company trying to just "sign you up" instead of truly introducing you to the product line and helping you become a willful customer.
Again, I will be happy to help you contact the company and walk with you step by step in figuring out where your account is currently and how to cancel it completely. With that you now have a pathway of assistance to your situation... if you brush my offer off and just continue to post negatives, I think that will speak for itself to everyone reading here.
I been promoting melaleuca products with friends and relative, I did not hear any complain about melaleuca is taking money from your wallet without notice. Why, because Melaleuca its given a contract to everi one who signed it.
If you did not read the contract is your problem.
Melaleuca policy is; If you dont place an order before the end of the month, Melaleuca will send you the product you pre-order when the contract was signed, and charge to your account.
If you don want to receive any back up order, need to cancel your contract before the 25th of each month, by sending a cancelation notice by fax, your name, address and signature.
IS THIS RULE HARD TO FOLLOW?
I THINK A 9 YEARS OLD CHILD CAN FOLLOW EZ
There is a LOT of just plain WRONG information in this series of posts.
Traci, This sad situation has nothing to do with Melaleuca and has EVERYTHING to do with the dishonest person who signed you up. When you asked her if there was a monthly commitment, the answer is YES! This means your friend lied to you, not Melaleuca!
Signing up to be a committed customer every month IS what you sign up to do. You agree to stop shopping at Wal Mart (or wherever) and redirect that same money to Melaleuca every month. This should have been clearly explained to you and obviously it wasn't.
When it is explained properly and you redirect the same money from the grocery stores and instead get better, safer products from Melaleuca, it really is a lot of fun and very enjoyable.
I'm sorry some dishonest person mislead you but once you were in a contract with Melaleuca, they were legally bound to deliver the products to you so they had to send them and keep sending them until you canceled your account via fax or mail and the agreement you entered into clearly says in bold print that cancellations have to be received by the 25th of the month. You agreed to this when signing up.
They do let you cancel at any time for any reason but it has to be done in writing as it is a legal agreement obligating them to provide products and obligating you to pay for them.
If you have any other questions, email me at markloribusiness@gmail.com
Alli,
There is no formaldehyde in ANY Melaleuca product children's or otherwise. I would encourage you to check your facts. Now, on the shelves at Wal Mart you will find dozens of products with not only that but loads of other hazzardous and harmful things... but not in anything from Melaleuca.
Mark
The same thing just happened to me! I have repeatedly told them not to charge my card, or send me the packeges because their products are really bad and cost way to much money! Anyone who thinks that this is a great company they are mistaken, I was told by someone else that their products are not Earth friendly, they are using a lot of bad chemicals that promote tumors and femaldahyde in the childrens products! I will make sure I recieve my money back or I will take the matter to higher persons in the company!
scam and watch your bank account
My husband and I had checked into Malalueca via an ad we found. We went through and online orientation and things sounded pretty good. My husband asked if this was going to cost us anything and we were told NO. The representative asked for our checking account info so that our "income" could be direct deposited into our account and at the end of the little orientation, we were then told it was going to cost us $29 to get started. We told this "gentleman" that right at the time we couldn't afford even that because I was only working part-time and collecting disability benefits and my husband wasn't working at all. We were barely able to afford our rent and that was why we were looking to make money in other ways. The following week Malelueca withdrew $53 from my account and when we called the company we were told they had permission. I never signed anything giving them permission and they were told AGAIN that we wanted nothing to do with paying them money. The very next month $53 again was taken from my account and I went to the bank and closed the account, my bank is now going after the company to get my money back. I recieve at least 1 phone call per DAY from the company telling me my account number is invalid and each day they are told the same thing "I want nothing to do with your company and the account is closed" Today I am told they sent a package of over $60 to my old address and they can't take the money from my account because it is invalid...what does it take to get it through their heads? I have not lived at that address for over 2 months, closed my checking account, told them right were to stick their company and they still don't get it. BEWARE...don't get involved or you this is what you will be going through. It started out quoting $29 and in 3 1/2 months it is now $60 that they have been trying to scam us out of. I have had to open another account, change my direct deposit, had bounced checks because of them taking money out of my old account, been evicted from my home because I couldn't pay the rent due to the bounce fees and the money this company took without my permission. Please be careful.
I am a newer preferred customer of Melaleuca. First off, I apologize for the unprofessional and misleading attitude of the representative that you dealt with. Since day one, I have been honestly informed up front about the company and what membership entails. It does not sound like you had a person of integrity or intelligence dealing with you. Aside from your negative experience, Melaleuca is a wonderful company that is focused on the success, health and well-being of it's customers. That person should have explained that preferred membership does require you to purchase 35 product points each month to maintain the status. Anyway, that person is not a viable representation, and I whole-heartedly disagree with your negative comments about the company. One rotten egg shouldn't spoil the entire carton. Again, I'm sorry for your troubles, and wish they hadn't happened because you are really missing out on something spectacular!
You could not have been sent anything without signung an agreement to be a member and when you initialed the member agreement you agreed to have melaleuca send you a back up order every month that you didnt order you also have had ample explanations for cancelling your account and did not do that...This is just another ### that is looking for a pity party that went home and expeccted to sit her ### down on the couch and have money coming in without doing anything at all. This is a billion dollar A YEAR COMPANY, DO YOU ACtually think that they need your $53. you are a lazy pathetic loser and shouldnt be allowed to make fraudulant claims against an ethical company that is all about making dreams come true and having a healthier life...
Well, if you're any example of a melaleuca representative I'd say I believe her complaints. I never signed anything and every month I either meet my "points" or they send me what THEY want and charge my account anyways.
I just needed to note that the personal health benefits for my family have been phenomenal with Melaleuca. I have been to Melaleuca's Idaho Falls manufacturing plant personally. They bend over backwards for the customers I have referred. The agreement is very well presented and if you enroll they ask if you understand the backup order part of your membership, if not they will explain it. Melaleuca has customer service to answer any and all questions and is more than willing to help you understand the consumer direct marketing of their exclusive wholesale catalog company value. (There are many catalog companies out there and they will all charge you shipping on what you order, very minimal at Melaleuca.) Melaleuca.com is a website with all of their information on it, FAQ's and many incredible business awards for being a quality company. Everyone is entitled to shop WHEREVER they want and some of us choose to buy from a U.S. Manufacturer of safer and more natural products for the benefit of our home. Please study every company before you sign up for anything. Some of us even make good money sharing such a great value with others. Always thankful for such good discussions that people need to see and get all their questions answered so they can make an informed decision for themselves! http://www.frugalmomtipspot.blogspot.com
I am astounded that people would choose to be this blinded... they want to beleive that the company is bad so they refuse to learn more about it incase they are proven wrong. If you honestly had questions about the product points or back up orders you can call the company or see a full presentation, none of this is classified information. We have a website you can look at, we have a product information line you can call, we have hundreds of thousands of reps you could talk to. If its not for you that is fine, but that doesnt mean it is a bad company. As far as not being able to afford the products, I live on a very SMALL salary but I feel that it is worth it to have safer healthier products and vitamins that work in my home. I also refer people part time and that monthly residual income pays for my order and helps me pay off my debt and afford family vacations that I otherwise would not get, and I have received a check EVERY month since I joined three years ago.
This company has changed my life so much for the better, I can not imagine ever using anything else in my home.
Hi tedesco,
Ive read your last couple posts and you don't sound like you are interested in doing much of anything but slamming Melaleuca. You use terms like people being "shackled" and it sounds "fishy"... then you say they "WILL damper your bank account". Its all just clear misrepresentations from you trying to paint a picture that is not true.
Melaleuca only offers its products to those who truly want them. The constant "spin" is that because there is a monthly minimum that somehow Melaleuca is taking advantage of people and that is absolutely false. You WILLFULLY AGREE to be a committed monthly customer when you sign up to become a Preferred Customer. That is not hidden in any way. In fact, if I personally sat across the table and enrolled you, you would hear me talk about your minimum monthly commitment of 35 points about a dozen times. Then when you call in to set up your account, the rep on the phone goes over it all again with you just to be sure you understand what you are doing and agreeing to.
People compare Melaleuca to other companies or businesses and that is where they make the big mistake. There is NOTHING like Melaleuca. It's the only company in the world that has Consumer Direct Marketing and that model stands alone as being different than anything else out there. MLM and pyramid companies like to lump Melaleuca in with themselves but don't be fooled, the business model is absolutely unique and this is one of the big reasons a person needs to see an actual presentation so they can make up their own minds free of the online dogma that sites like this create.
It is not a new bill that you pick up, everyone that has their own place is already buying the same type of products somewhere for themselves and their family. if after seeing and understanding how Melaleuca works, if you dont feel it is for you, say no and move on... but there's nothing served by endless posts with false and misleading accusations.
Anyone truly curious about prices should just go to the company web site and see for themselves...
http://www.melaleuca.com/ProductStore/Content.aspx?Page=Compare
Of course, this still wont appease some on here who have no other purpose but to slime the company anyway they can, but to the honest bystander, at least they get the straight story.
I am curious to know the number you called to learn that you can be a direct customer with no strings attached? I was told by the man trying to have me buy my way into this that you could ONLY shop by invite AND must have that obligation to buy every month. If you become a direct customer, it sounds like you still have an obligation to purchase off of them, to be exact why would you need to cancel? I'll bet they'll still charge you if you don't cancel no matter what kind of customer or rep you become. It still sounds fishy to me, considering you could join tampogo.com and get the same advantages without being obligated to pay a darn thing! AND you don't have to put a big lump sum down or anything, why would anyone want to be pinned to a company that WILL damper your bank account? Don't you people have enough bills? I'll tell ya, I've got three little girls and I have enough bills rolling in and do not want to worry about making a monthly payment to a company like Melaleuca.
I just called the customer service # and you don't HAVE to buy a certain amount of products every month. You can be a direct customer, instead of a preferred customer, and buy what you want, when you want.
I understand that doing that eliminates the discount, but if the products are as good as they say they are, and they must be because of the money back guarantee, then perhaps it's worth it.
Also, in my humble opinion, having to fax in a cancellation isn't that big of a deal, but you would think that in this day and age you could just hit a cancel button.
I like the fact that their manufacturing plants are in America, too.
I'm going to try the vitamins, and a couple of other things. If I'm unsatisfied, I'll just cancel.
Thanks for the entertaining banter.
I understand that melaleuca is a shop by invite. But it does sound awful to be obligated to purchase a min amount every month. It isn't just a fixed rate, but also it goes by volume(or points) of the products. The canceling process still sounds like too much to handle. Now a days, we can just hit a button to cancel, get with the program, I say.
There are other GREAT companies that are shop by invite that don't shackle you to them. I found one that works for my tight budget with no strings attached. And I can still get access to super swell natural products.
Unless you are doing great in this economy, you probably wont be able to commit to the expectation Melaleuca has. Some people, like me, do not have much experience in business talk. We don't realize that we are walking right down the road the sponsers want. They are all to persuasive and bang into your head that you need these products. Thankfully my bank account was too low to afford what they were asking to start up, I declined but am still very interested in their products.
I agree that kking mis-spoke (or mistyped).
Melaleuca is an entirely different business model from start to finish. You can walk into your neighborhood Wal Mart for example and buy what you want but you can't do that with Melaleuca and that is on purpose. You have to have a referral to shop with Melaleuca and you have to enter into a Customer Agreement. That agreement is a legal contract that includes a commitment to spend a certain amount each month.
You cannot just call them up and order cold without having a referral and having your own account so of course you cannot just call them up and cancel either. You have entered into a Customer Agreement with them. That agreement is a legal contract for them to provide you a minimum amount of products each month. When you agree to that, Melaleuca assumes you are not lying to them and you truly want them to do that for you so if you do not place an order, they honor the legal agreement that you entered into and they ship you out your back up order that you agreed to when you opened your account.
Now, as has been said on here many times, if the person who shows you Melaleuca doesn't clearly show you the products and explain it all right, you can walk away (wrongly) believing that their business model is like other stores when it's not.
As of the date of this post, the official policy from the company to cancel is to simply download the cancellation form from the web site and fax it in. If you want to be more formal, you can mail it in.
What sometimes happens is people scratch out a note saying "cancel my account" but they don't say who they are or include any other identifying information so the company doesn't know who to cancel in those cases. The new form online solves that and a quick fax into the company gives them something in writing and lets you cancel yoru contract easily.
The overall "tone" in some of these posts is that Melaleuca tries to trick people or wont let them cancel and in every situation that I personally have ever read or heard of, when you get past the name calling and get to the actual facts, the company has moved with integrity and the person complaining didn't follow the company policy.
Um responding to the comment above. You cannot CALL and cancel the melaeuca membership. You can call and get rhe address where they insist you send a letter to cancel. Then you can hope that they " receive" the letter. Don't assume they did- see other complaints.
Since people who refer this stuff monitor this board they should get the facts about the membership totally correct! It us NOT a matter of simply making a call.
bought the vitamins and I got very sick from them
I signed up for melaleuka and ordered the vitality 4 for women. I took them as soon as they came and eveytime I took a dose I got sicker and sicker. My rep told me that his rep told him that I was supposed to take only half of them and I would feel better. I was nausous, dizzy, short of breath, throwing up, had hives and welts on my body. Also I would get so sweaty the sweat dripped down my back. I can't even believe they would still tell me to take them. They told me this was normal!
I fight CFS/ME and MCAS started taking the Peak Performance Brain Pack after Frank beat 4world records in Sept of 2018 and have had amazing results. I was without for 10 days because my package got lost and I could tell the difference by the third day. I have taken the vitamins before and I use to get sick and then I watched the Freiburg study Video and follow the test protocol and now I don't have problems. I am so glad I have found Peak Performance.
It's melaleuca ...
Taking the peak performance total health for women and I am having anxiety and neck pain. Has anyone else had this ?
The vitamins are great however I have found that taking them with food is better. The omega 3 pill was actually the one making me sick so I stopped taking the vitality pack and switched to taking them separately. I healed faster after my surgery and am feeling better. The vitamins just might be too much for your system all at once.
I appreciate the persons who noted that one must take vitamins and meds with food. I have known it for 70 years.
I really appreciate the people who took time to find the ingredient in a vitamin to which their system reacted. Very helpful.
I have taken the vitamins for quite some time. I seemed to be well, as there were not big differences. However, I find that I do well with them.
I have difficulty with the Renewal from one's card which has to be done to receive the better value. There have been reasons I discontinued the vitamins or the breakfast products. Came back from a hurricane and could not find where I put the vitamins, had to hurry and buy more, now I have too many products just sitting. I am on a limited income. I will be contacting M. to learn how to alleviate this situation. In the past, my parents and grandmother before me took Shaklee vitamins which are excellent. I take M. now because of a very knowledgeable Rep who has been available to help me.and the variety of products.
Sounds like you have a grudge against Melaleuca, because of Alan. The companies products are really great products. The fact that you had a falling out with Alan is personal. Melaleuca is a good company that has helped me with my income since being released from my job due to an amputation. Melaleuca also sent thousands of dollars worth of products to Gatlinburg TN to help with all the burned out victims of this past fire that destroyed business and homes and left people homeless. This company gives back to communities plus since proctor & gamble has moved their operations to Asia. Johnson & Johnson is now under lawsuits for putting cancer causing agents into it's products for years. It only makes sense to buy American made products at wholesale prices. Melaleuca gives thousands of jobs to Americans. Just because you had a bad experience with Alan is no reason to slam the whole company, and those who are trying to make extra income with this company.
The vitamins have Florify in them. The sometime do make people sick. It is best to take them all but Florify. I got sick also and found out that if I leave out the Florify they worked great. For some reason the ingredients in Florify doesn't agree with everyone. But I take the Fiberwise that also has probiotics in it to help with the bacteria in the digestive system. Everyone needs probiotics because lots of diseases and problems are caused your digestive system.
Give them anther chance without the floriffy you will be amazed at how great you feel.
I have been taking the "performance peak for women" and I feel better than ever. I have tried numerous brands some did ok, some got me sick, but I have no reason to lie this have been by far the best. My kids take the kid vitamins and they are doing fantastic on them as well. My oldest son got neusated but I told him to take them with food and plenty of water and now he's doing well.
Not all vitamins will do you good. Maybe you need to start with another type and not the multi pack. Not everyone does good with multi packs.
Allergic reactions can be dangerous fast. Dizziness, nausea, vomiting, or anything that you notice out of order with your breathing or heartbeat is enough to call 9-1-1 and tell them you may be having an allergic reaction.
But what do they mean? It does not mean the products are low quality or dangerous, it just means there could be just one ingredient you are allergic to. Unless your enroller is a doctor, they are not qualified to tell you what to do. Only your doctor can identify what you're allergic to. I have taken Melaleuca vitamins for quite some time. Doctors recommend taking a multi-vitamin, and these qualify as that. I do not take any other proprietary products or supplements, just the vitamins and that's it. My doctor actually told me that my calcium levels are high, not dangerously, but high enough that I shouldn't be guzzling milk or taking extra calcium products, so I don't order or take the separate calcium tablets.
I have been taking the Melaleuca Vitality 6 for almost 7 years. I do need to take them with food because they make me a little queasy on an empty stomach. They are very potent vitamins and I have a history of stomach problems so a lot of things would have that effect such as fresh vegetables. I also have a history of not having much resistance to colds/flu. Since I have been taking these vitamins, I hardly ever get sick or if I do, it is mild and I can go about my daily business. I have only had one stomach flare-up since I started taking Provex and it was only because I had to take anti-inflammatories due to a shoulder injury. If someone has an allergy to a group of medicine or food, they should hold them all and just start taking one at a time to rule out which one is causing an issue. As a Primary Health Care Provider, that is what I would do! Also, call the company's 800 number for product support if your marketing representative does not know the answer.
charges and cancellations
I was with Melaleuca for a couple of months and realized this wasn't for me. I sent them a notoarized cancellation letter and then canceled my credit card because I was warned that Melaleuca would continue to keep you stuck with them by shipping and charging you stuff you didn't order. WELL WHAT DO YOU KNOW! ITS TRUE!
After notarized hand written cancelation letter and canceled credit card I get confirmation a few days later saying they have recieved cancellation. Then a few days after that I get a email saying products (back up order) have been shipped. WHY DID THEY DO THAT? THERES NO WAY TO CHARGE ME!
The stuff arrived and then came the phone calls crying for there $72 bucks. I told them send me the money and I would ship it back because I DIDN'T ORDER THIS! She said I had to make cancellation by the 25th of the month thats why a reorder was sent, and the policy was that I ship it back at my expense and she would credit my account. I said to her why did you mail this to me when the card had been cancelled, ..she had no response. Well then fine whatever to get you people off of me, so I sent them there stuff back via priority mail with signature confirmatin at my expense.
And you know what? These extortionist are still call wanting another $7 bucks and some odd cents to officially close the acount. PEOPLE STAY THE HECK AWAY!
I have all emails and confirmations to verify everyting I went through. Remember if you have to join a club or membership to get something it isn't worth it. The time it took for you to sign up witll take you 20 times longer to get the heck out of it.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi Fidel Dait, it's so easy to cancel just call your Enroller or Melaleuca:-) I am a Preferred Customer since Dec. 2010 and have been shopping for free:-) I am an ICU nurse and saw the value of using Melaleuca's nature-based, eco-friendly products:-) My 3 kids' Eczema were healed just with the Renew Lotion. My son's Asthma and severe nasal allergy were gone after switching to their Ecosense cleaning products:-) My husband is off his cholesterol medicine (Welchol) after 3 months' use of Melaleuca's Vitality 6 and Fiberwise. Nothing will convince me to go back to local store brands usually with cheap, harsh ingredients:-) And by the way, the help for the ” little guy” is real...my husband won't get hired as Respiratory Therapist since 2010...the economy is really bad...with Melaleuca, just educating others to be smart shoppers we now have extra $1000 to $1400 a month!:-) We help others do the same :-) Thank you for at least trying Melaleuca:-)
Best,
Success2010
any concern here, can you help me to cancel my account in melaleuca, my email address is fideldait@yahoo.com thanks...
Hi Diana, I sent you an email.
Blessings!
I JUST WANT TO KNOW HOW TO CANCEL MY MEMBERSHIP MY NAME IS DIANA CONOVER AND MY EMAIL ADDRESS IS
conover1948@yahoo.com I DON'T HAVE ANY COMPLAINTS EXCEPT TRYING TO GET OUT OF MY MEMBERSHIP I DON'T WANT TO PAY FOR THINGS THEY ARE SENDING ME EVERY MONTH
Hey, check out my blog coloryourworldgreen.wordpress.com, I have a few opinions on there about Melaleuca, I was not impressed with the company.
So to summarize your opinions... you can't tell the difference between the taste of soap and the taste of mouthwash, you think the company is a pyramid scheme when it clearly is not, you believe people sell memberships when in fact no one does, you don't understand why the company doesn't sell in retail stores yet you claim to have sat thru a presentation where this was clearly explained to you, you think the laundry detergent is $25 when in fact it is $15.99 for almost 100 loads, and you agree with rrobinett's claims even though they have all been proven factually incorrect, you claim the products only last a couple months yet you have products "cluttering" your house some three years later now, and even though every one of the thousands of retail stores in Florida all charge tax, somehow Melaleuca is a scam because they charge that same tax, even though the law requires them to do so.
Yeah... I think that about covers it.
I just stumbled upon this website in researching another scam, saw the tag-line Melalueca and had to read on...I got conned into becoming a "member"/sales rep for the company, and I can backup every claim rrobinett has made... funny enough, my husband even looked at the materials and compared it with Amway, too.
I don't know where rrobinett lives, but I live in Florida, our sales tax is 6%, but my orders were never less than $60/month and usually closer to $75. I can't really complain about the majority of the products, in fact some of them I really loved and would continue to use if I could just buy only those products. Most of them worked well - sometimes even better than store-brand - and smelled really nice, but they did not last as long as Mark has claimed. Some of the items did last longer, but just long enough so that you don't need it the next month and have to buy something else in order to meet your points obligation, otherwise you'll end up with a bunch of stuff you won't use. Not all of their products were that great, either...the toothpaste and mouthwash tasted like soap, for example...I haven't purchased Melaleuca products in over 3 yrs. and I still have stuff cluttering my pantry & linen closet.
In my opinion, if their products are so great, why don't they sell them in a competitive marketplace? Why can't I order them directly from the website at the competitive price, not an over-inflated $25 for laundry detergent?
The answer is simple, the business model is built on a pyramid with one guy at the top and a bunch of workers at the bottom trying to move up by enrolling more people. The profit comes from the membership fees, not the products. The person doing the demonstration or recruiting her friends & neighbors to join are really selling memberships, not products and THAT's where the deception comes in. But then again, who would go to a party for a friend if she told you she was selling a membership to make some guy making really inexpensive products really rich? Not me! (BTW, we have so many Melaleuca trees here in Fla that they just plow them down & grind them up...they're a junk tree, like a weed!)
I will not be directly answering your Melaleuca related questions because you are not asking me to get the information, you are asking to set up attacks and slime myself and the company thru careful and crafty manipulation based questions as you have proven again and again.
I plainly offered to find a person in your area to answer all of your questions and you of course turned that down because your goal is not to better understand, your goal is to carefully spread lies posing as an innocent bystander.
You have been caught and exposed so as I said earlier, you may be a very nice person outside of this web site but in these Melaleuca threads you have proven to everyone your information about Melaleuca is always partial, slanted and at times out and out lies.
Anyone that gives you any credibility at all, even when you quote from Melaleuca documentation is foolish because you never share the entire picture, its always twisted.
Update: this just in- Mark- maybe you aren't the best evangelist for the Melalueca products if you are telling people that something lasts 13 x longer than another product they use in their home when the website from Melalueca never even makes that claim.
This is from their website:
Melaleuca Bath Bars: Three Times the Luxury
Most grocery-store soaps contain air bubbles that cost you money when they disappear down the drain. Not Melaleuca Bath Bars. They are French-milled to eliminate air bubbles so they last longer—in fact, three times longer.
Maybe they should look at you presenting information to potential Customers ? Isn't there talking points on choosing the people you refer Melalueca to wisely? It seems like you can't even gets your facts straight.
Its also not the best comparison to make- saying that a contract with Melalueca is like signing a car loan either.
Update: this just in- Mark- maybe you aren't the best evangelist ?for the Melalueca products if you are telling people that something lasts 13 x longer than another product they use in their home when the website from Melalueca never even makes that claim.
This is from their website:
Melaleuca Bath Bars: Three Times the Luxury
Most grocery-store soaps contain air bubbles that cost you money when they disappear down the drain. Not Melaleuca Bath Bars. They are French-milled to eliminate air bubbles so they last longer—in fact, three times longer.
Its also not the best comparison to make- saying that a contract with Melalueca is like signing a car loan either.
scam and trap
No one should ever be obligated to purchase something they don't want. I found myself feeling uneasy through the presentation. I was told the products were so natural that a baby could drink them. So I asked for a bottle of several Melaleuca products and read the labels. Sure enough each one had a warning: for external use only drink water immediately and call a poison control center. ("so natural that a baby could drink them") That was only the first lie. The comparison between Melaleuca products to other brands made me smirk. I don't use any of the products they to compared Melaleuca.
Then came the whole load of Shtooyot about purchasing points. 35 points mandatory every month (around $55 - $62). What happens if I already have too much Melaleuca and don't want to spend $60 this month? They just send me the back up order from the form that they were trying to get me to fill out. Whether I want to spend or not they take my money and send me more overpriced zevel, So they have rights to my bank account now? I would feel more like I am being taxed illegally. Taxation without representation. If I remember right we fought a war to be free of that. This company is downright un-American. In addition I was asked to sign a form to be a marketer selling this scam. I refused. I will not sell something I have never used. The sales rep snatched my other form quickly from under me. I suppose he thinks he will charge my Visa. The one I closed out. I can live without it for a week. He then told me I have to sign the marketer form. I said no. He wanted to charge me an extra $29 for it too. I told him again no. Then I told him I will research this company more before making any commitments. The anger in his face was quite telling. He then told me how long he and his wife had been with Melaleuca. Even before they were married. Yes can you believe that two Melaleuca reps went and got hitched? He then went into praising Melaleuca products again telling me that since he had began using Melaleuca Tooth Polish (Tooth paste) he had almost completely no problems with his teeth. Hmmm? Have you ever heard the expression "out of the mouth of babes"? Well not long after this his son smiled at me. The child's front teeth were black. I was stunned, a very very sad thing to see. Sheqer! A *** sales-thief more dishonest than intelligent, and that poor child. How could he? We left there and began researching Melaleucha on the internet as I said I would. If for nothing else to simply be true to my own word. We read a myriad of complaints about the company. Especially from people trying to get out from under them. I was not surprised by this. The written and faxed membership cancellation letters supposedly not being received by Melaleuca is classic big business delinquency. This kind of tactic is known all too well in many other countries. A tough economy has been in such nations much longer. In the U.S. our generation is now only beginning to see what desperation in a bad economy does to people. G'navim like Melaleuca use these times and types to swindle for them. But they are only a symptom of the sickness. Corruption of the high authorities of a country causes this lack of prosperity. When times are tough people become desperate. Poor countries have their pick pockets and prostitutes as airport and metropolitan greeters. They await foreigners with the wealth to travel there and exhibit their sorry state as living proof of this. Instead of giving billions of dollars to companies that will squander the money on lavish parties and unearned bonuses, use the following plan. You can call it the "Patriotic Retirement Plan":
There are about 40 million people over age 50 in the work force. Pay them $1 million each severance for early retirement with the following stipulations:
1) They MUST retire. = Forty million job openings = result = Unemployment fixed.
2) They MUST buy a new American CAR. = Forty million cars ordered = result = Auto Industry fixed.
3) They MUST either buy a house or pay off their mortgage = result = Housing Crisis fixed.
Get any easier than that?
If more money is needed, have all members in Congress pay their taxes...
While we're at it, make Congress retire on Social Security and Medicare. I'll bet both programs would be fixed quick!
As for Melaleuca I could smell the baaaddd of them from the presentation. The more business they get, the more enemies they make.
Want your friends to treat you like a leper? Just get involved with some scam like Melaleuca and they will never talk to you again. This would be great during an H1N1 hog flu outbreak or if you just want to be left alone, very alone.
Vinegar, salt, seltzer, all great non Toxic cleaners. Vinegar is a superb *** killer. Rubbing alcohol is fine for windows and mirrors just have ventilation and common sense. Shaving cream? A regular bar soap works well. After shave? Again rubbing Alcohol works fine without extra smells and chemicals. Under Arm Deodorant? Well anyone who lives close to the ocean can test this. Salt water when it dries works very well. I live far from the ocean and buy $peed $t!ck Active Fresh by M&nn&n. It has no Aluminum and costs less than $3.00 at [protected]@[protected]@rt. My point is obvious. No one needs to spend a fortune on home care products. The old ways are still the best. Forget cult like sellers like Melaleuc who need to trap people into buying their obviously over price zevel. Want a healthy way to clean your house, and toiletries for your body that are not a Chem. Lab? Ask the most lucid elderly people you know how their parents and grandparents did it before these chemicals were invented. In fact how did humanity survive the past millennia without all of this modern poison? Common sense is a knocking, beckoning you to contemplate this for the apparent and inevitable conclusion.
The complaint has been investigated and resolved to the customer’s satisfaction.
lol!
You must have lost some customers to Melaleuca or something...
I have a referral business with them and we keep it honest..
Again.. Flat out, Melaleuca is an amazing, highly ethical, people first "product manufacturer". That instead of paying A: distributors, B: Advertisers and C: Retail partners to put the product on a shelf, they pay A: Bill, who told, B: Sue, who told C: My friend John, because They all had a part of getting a product that Melaleuca makes (that I happen to love) to my home. I would rather Bill, Sue and John's families share in the profit of me buying a product that I want, that got rid of my kids eczema, than Advertisers (that are solely concerned with profit, they lie to sell you something) Distributors that distribute the inferior product and the retail partner that sold me the inferior product.
The reason the big Chemical corp can't keep up is because it actually cost MORE to engineer and make a product like Melaleuca does and after they pay their advertisers, distributors and retailers the product would cost an astronomical amount for the consumer that FUNDS their whole operation.
Melaleuca is just simply a people first business model that is unlike any other. They make People First Products (Not Profit First Products) and SHARE the revenue with their CUSTOMERS instead of SPENDING the revenue on HYPE, SHIPPING, and PLACEMENT. For me and my family the choice is simple.
Exaggerated crap. So you have a bad taste in y our mouth for one reason or another. Your lawyer will let you know this kind of exaggeration doesn't help anyone.
oh and one more thing to clarify if you read the agreement youd know this...If you callmelaleuca before the 20th of the month if you cant make an order for any reason they will not send you a back up order and you have 6 months to order again before you are completely canceled from the benefits.
To helloyouall1234
You don't sell anything to anyone in Melaleuca. You only buy what you use personally. Melaleuca has received countless awards including from the BBB precisely because of their ethical business practices. Do you think it may have been an over-enthusiastic Melaleuca user who conveyed the wrong message to you?
At any rate, it's a free world so of course you are free to say yes please or no thanks! :-)
well hello let me just say it works be referals and who the heck ican refer someone if they havent tried it yourself. Hey mrs sample lady let me ask you what happens to someone who works for pepsi but drinks coke. Thosw who work for walmart dont shop at target. And...a restaurant owner is not successful because she eats across the street during her lunch. I would say that is not good representation of the company you work for. I work for sams but I love to shop at cosco...ok ya that makes sense. They require you to purchase A MINIMUM ORDER OF $50 - $60 I spend more then that because I buy my detergent from them and everything else INSTEAD of getting it else where. If it was clothes or something I didnt need on a month to month basis It would work but It does. For being a customer I shopped at sams online for my computer and got $200 dollars off the reg. price and on top of that mela sent me a rebate check...That saved me time and money. You have no obligations...you dont like the products you can cancel and you dont have to sell it either. I dont sell I share information. If I like a stre I am going to tell my friends about it, we do it all the time we just dont get paid for it. They are necessaties! It is things I was purchasing elsewhere anyway why not get paid to save. No one is holding you hostage...do you have a gun to your head or something? They tell you all this before signing up so stupid you didnt understand is not melaleucas fault. My check last month was AWESOME! In a few months melaleuca will be paying for my car does your sampling do that for you? I DONT THINK SO! Go tellit to someone else cause no ne here is listening.
No that's crap, Mr/Mrs. I love Melaleuca! I had spoke to someone a few years ago and just last night someone came to my church. Load of crap. Melaleuca are not members of hte DIrect Selling Association so I would question their practices. They lady I spoke to was trying to MAKE my buy the stuff before selling it, it was an OBLIGATION to sell it, you had to automatically keep buying it to sell it. I work for another company, they dont make me buy for myself to sell it. Just a sample kit, and I earn FREE samples by how I sell my stuff, not making ME buy it out of my own account and holding me hostage. Terrbile business practices holding sellers hostage is not a way to run any business.
I dunno... My brother joined and loved the products BUT went through divorce a week later! So he rang to cancel membership and they did everything right there and then without so much as a question. Obviously you are talking about a different company or have a real bee in your bonnet and want to make this company look bad.
OK first of all why would you join a sams club if you dont plan on shopping there. Why go to a shoe store if you dont plan on buying shoes. What a stupid excuse! Like someone else send you dont have to shop every month but if you choose the discount then why not save money for products you NEED every month anyway. Also, of course they are going to tell you to call poisen control, no cleaning product is suppose to be swallowed but let me tell you from experience. My 2 yr old son did get ahold of melaleuca product and swallowed it. I did call poisen control and do you know what they said. Oh melaleauca your safe! He was fine. So go find someone else to complain to but your complaints are not working here.
I can see you have nothing else to do with your time. I feel like I've wasted 10 minutes of my life reading and writing back to this.
With Melaleuca...you are not obligated to purchase anything. If you want the benefits of preferred membership (30-40% off wholesale prices) then you purchase each month. If you do not want that benefit, you can purchase whenever you want at wholesale prices. You were given wrong information and that is a shame because Melaleuca is changing my life for the better. I would never lie to anyone about the company or the products. In fact, we stand by our word and products.
you're an absolute sucker...possibly a complete idiot. get smart.
do not sign with this company
I answered an add for a job off my space. They enrolled me into a motivated moms where you sell melaleuca. Without explaining everything they charged my credit cards for products that I didn't order. I am a single mom and was searching for a job and all I got was ripped off. I have tried to be nice and speak with the customer service department to return the items. There customer service has been horriable I have been pushed off on so many people and transferred. Everyone kept giving me different answers. Do not sign with this company.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been a happy customer with Melaleuca for three years and I work with the Motivated Moms team. We ALWAYS show everyone a full presentation and give them all the information before they sign up. Also, you have to fill out and sign three different forms during the enrollment process so you would have known exactly what you were signing up for and it is all verified to make sure you understand. Not only that but we do not sell any products, we use them in our homes because they are safer for our homes and families and the environment and they are awesome and much better quality and we save money! Plus its a great way to build a residul income without ANY SELLING...But is is real work.. you cant join and do nothing adn expect a pay check .. this isnt a get rich quick.. its a work hard and earn your pay...and its worth it...
I have also never had an issue with customre service.. everything is a 100% money bakc gaurentee!
If you want to learn more about this and hear the truth checkout www.jennsmotivatedmoms.com
I guess people only hear what they want to hear. First of all, I am not aware that Melaleuca will just sign you up with a phone call. They will refer you to a Marketing Exec. who will give you all the information there is to know about the company and how it works. You signed up for a dollar and gave them your credit card number? Everyone I know pays the dollar in cash and why would you give your personal information if you didn't know they were going to bill you for your monthly order. Read the contract, read the information in the kit. It's all there, you just have to read it. No fine print either.
Melaleuca has fantastic customer service, my friend used to work for them in the call center. Anytime in the first 4 months you can cancel for a complete refund, so I find it hard to believe that they were that rude. They have never been anything but nice to me and my associates even when items needed to be returned.
Melaleuca has been very good to my family. The products are awesome... so are the prices. I can't imagine why everyone doesn' t become a member.
Sorry for your bad experience but that was not melaleuca you were scammed by someone else. Melaleuca has a great customer service line. I am also confused by your post because you dont say anything really why your so upset. What doid you do call up some bogus person and give them your info. Even over the phone they have to comfirm an order and if you enroll online they dont charge you till you place your first order which again is confirmed through email.
Melaleuca does not use Traditional Marketing Methods. Instead, you are the marketing method, thereby getting the marketing money instead of some celebrity endorser. What you need to do is alert Melaleuca of the fraudulent method of which someone used their company to get people to sign up. They have strict rules in place.
I have never been "pushed off" by anyone in Customer Service.
By the way... all the ads on MySpace & Facebook are fraudulent & only created to get your credit card info. To me, that is quite obvious in reading their ads.
Hi Melaleuca is a good Business to have my business has been good http://getthewealth.net it you have any question about the company. go to my site and email me ...
it's obvious that you didn't read what you were getting yourself into: THERE IS NO SELLING OF PRODUCTS IN MELALEUCA! Just like any other job, you ask questions about the company, you check their background (I went to better business bureau) and what your role is to be. It is obvious to know that you didn't, I've been a loyal customer for the past 7 months and I have decided to REFER people, other loyal customers who are looking for products that are free of toxics and that are natural, I have three children and their health is the most important thing for my husband and I. In 7 months I have made $6850.78 with them and I am expecting a check for the month of November for more than $1500.00 because I've been referring my family, friends and friend's friends! I have a full time job and I only do this partime, I refer customers two hours a night and thank God I found MELALEUCA, THE WELLNESS COMPANY! Why don't you ask someone who really knows about how the company works. [protected] ask for Jesie
unauthorized use of credit card
I woke up this morning and pulled up my husbands checking account to find a pending transaction of $63.24 from Melaleuca. I have been a member of Melaleuca for 5 years now with a small downline. Knowing I had not placed a order nor had my husband, I began researching to find the charge was for a person in my downline. Her backup order shipped and her form of payment was declined so my husbands card was charged.
How does this happen? Well some time ago my downline was having rough times and I agreed to help her cover her points so I place a order for what I needed and used my husbands card online. Click the box to "not save form of payment" and you think your safe. Well with online orders, forms of payments are saved.
I called Melaleuca thinking this could be resolved but guess what. THEY HAVE THEIR MONEY AND CAN CARE LESS ABOUT ANYONE ELSE! This was pretty clear after going from Order Department to Customer Service and then to a Manager and having him tell me "we can not reverse the charge to a debit card, you are going to have to contact the downline and have her send you the money". I COULD NOT BELIEVE THIS WAS REAL, so I continued to arugue that Melaleuca had not right to charge the card for something not innitiated by this household but from them and their backup order program. The Supervisor went on to say there is nothing that could be done and argued with me the rules of ordering online - WHICH IS BULL_ _ _ _. I continued to demand he send me a check and take up collections with the customer not me the upline.
I know there is something so illeagle about this so anyone with any help or info of what to do next please let me know.
Damage Resulting = Financial Loss of $. I nor my husband should be forced to pay for a downlines backup order and then forced to collect from them. Melaleuca had no authorization to the debit card that they had on file for a one time used in the past. My downline I am hoping is refusing the order and it will be returned, but how can I really know for someone who lives 3 states away.
The complaint has been investigated and resolved to the customer’s satisfaction.
I had just the opposite problem. The person who recruited me had ordered sales material to replace the copies given to me. She not only placed the order for those materials on my Melaleuca account, but had them charged to my credit card as well. The really scary thing was that SHE actually received a copy of the order confirmation before I did and when she realized she had the materials shipped to my address, she called and had the shipping address changed to her own. REALLY? How is it that another person can just order on my account, charge what ever they order to my credit card and then go in and change the shipping address without my knowledge or authorization? That was the END of me and Melaleuca.
How you can be with Melaleuca for 20 years and think we have downlines makes me suspect of your entire claim for starters. We have customers, MLMers have downlines and Melaleuca is not an MLM.
Next, if you were truly thinking of working the business you would know that enrolling three people would get you a minimum of $71 and possibly as much as $300 so why the hub bub about a one time charge that you clearly admit was due and payable?
I totally believe this happened because it just happened to me. They had a credit card on file for me that i used SIX YEARS AGO for a one-time order. ( The credit card expiration could not have been valid from six years ago I do not believe). Anyway, the Melaleuca Visa I truly had on file was declined because of a Melaleuca Visa breech of security (not because of anything I did). So, they use my card from six years ago (must've made up an expiration date or kept guessing til they got the new one). I call and ask them to simply credit the card and charge my reissued Melaleuca Visa but they REFUSE, saying they cannot do that. (How hard could this be?). I am soooo angry. I cannot believe that I gave money to this company for TWENTY YEARS! I always thought this was such a nice company (Frank Vandersloot is/was seemingly such a great guy), but either they've had me fooled or it has gotten big enough to not care about their customers. I've noticed that the customer service (at the higher levels) has gotten worse over the past few years. (I've had about 6 calls to them in the past).
I am returning my product as this is the only way to get them to credit my card. I have been on the phone 5 times about this! But, the great part is, I was thinking of actually "working the business", but now I'm sure I don't want to drag others into a company that is so disrespectful of their customers. I will be cancelling as soon as this mess is cleared up. (I have a significant balance on the card they charged at 5.9%. New charges are 18% and stay on the card til the "old" balance is paid).
Just so the above "company defenders" know. I am PLENTY BUSY, but i am writing this in hopes of helping anyone else in this situation or that is thinking of working this business. (Shame on that stupid woman for helping out the woman in her downline. Right?)
Melaleuca is a company with honor,
the problem for a lot of people is that they dont understand the rules.
first, Melaleuca rule is. Do not give your c/card to another customer, did you obey this rule?
NOOOOOOO
when you go tu the market for your groceries, are you asking some one else for credit card?
NOOOOO, you are using your own form of payment, right?
so your complaint is off of the line.
Hi Melaleuca is a good Business to have my business has been good http://getthewealth.net it you have any question about the company. go to my site and email me ...
I think this complaint is all a bunch of crap. For those of you who have actually taken the time to read this far into this website please notice that most of these are just copied and reprinted several times under several different email addresses. They may be slightly changed but this is just someone who is vicious and has nothing better to do than to try to influence a stranger with their twisted stories.
big scam
Melaleuca is a scam. First they tell you can make tons of money referring friends, but what they don't tell you is you have to buy from them at least $60 dollars worth of products a month not including shipping and these purchase must be made every month or they send you a box of supplies you do not want or need and charge you anyways. Before you can even shop at their site you must pay a membership fee. Which is total ridiculous? I was a member for four months and never earned a dime. How could I since I have to get 3-8 people to shop with them for at least 3 months before I could receive a commission. Unless you have tons of friends with tons of cash. I wouldn't even give this site a chance. They don't even tell you how to leave. You have to go through many Channels that are really long and full of hassle to get yourself uninvolved. In my opinion it a big SCAM!
The complaint has been investigated and resolved to the customer’s satisfaction.
My sister sells this "meluca" crap. The products don't work as well as common products one can buy anywhere, they are insanely expensive because they are somehow special because they "care" so much, and my sister bothers the hell out of everybody she knows to buy her pyramid-scheme products so she can make a tiny bit of money off of it. They are a SCAM. They are just as much of a pyramid scheme as Amway. Their "35 point requirement" is just one of hundreds of ways they squeeze money off of you and keep it for themselves. And if you don't alienate all your friends by constantly trying to sell them sub-standard crap, then this company sends you a box of crap you didn't want and charges you for it! It is a SCAM to remove you from your money, plain and simple.
I am neutral on these complaints as I only have a couple of months buying products from here but I like to read the good and bad reviews about this company it helps me understand a little more about how this product works and as I see most of these complaints are about making money with the company and that's not why I signed up. I signed up for my wife's health she has h pylori and doctors can't seem to find something to get rid of it so I have decided to research and try something different. So here I am trying anything to help me out with my the cure for my partner in life and would appreciate any help or any feedback that would help me with this. So as I have came across this in my search I see it only fair for me to respond to this post that I do see some good products here that have helped me and my wife in other things like stress and blood circulation but not the main reason wish is h pylori but if it makes us feel better I'm all for it thanks Melaluca.
I too feel badly that the person that complained about the company had some bitter issues. It sounds like the person didn't really try to make it work if they wanted to be a marketing executive. By reading the rebuttal comments, I agree that Melaleuca is a great company with great products and a great compensation plan. I receive a check every month, on time, and it keeps growing as I keep enrolling customers who see the value in the products. The person that complained obviously thought the money would come rolling in without putting forth any effort of sharing the products with others. The presentation specifically says everything and teaches why and how the company works for customers and business builders. There are no secrets and there's no misleading information. I too agree that the enroller is the one that needs to be complained to/at. The company has the Torch Award from the BBB by taking care of its customers with integrity.
I love Melaleuca, always have, always will. Life changing products, life changing business opportunity. Using safer, concentrated products just makes sense. I just don't understand these complaints at all. They make me laugh but make me sad at the same time.
Jen Baird
jenniferbaird@iglide.net
www.GoodLifeToGreatLife.com
I love reading the complaints on Melaleuca. They almost always come from someone with NO ACTUAL KNOWLEDGE of the facts. The biggest complaint is about the 35 point commitment... If used correctly this commitment will save hundreds of dollars a year on products you use everyday... if you would like more info on how to use the 35 points to save money contact me at
http://backdoorgroup.webs.com/contact.htm
I think this complaint is all a bunch of crap. For those of you who have actually taken the time to read this far into this website please notice that most of these are just copied and reprinted several times under several different email addresses. They may be slightly changed but this is just someone who is vicious and has nothing better to do than to try to influence a stranger with their twisted stories.
You need to pay attention to the presentation. It is there big and bold that you will need to commit as a customer. So what is $60 a month for things you need? THey are not forcing you to buy things you don't need. If you planned on making money you would not complain... you can also cancel so stop spreading rumors about the company and move on.
I am also a Melaleuca member and business owner and this is false. From what I just read it was the person that enrolled you that was not truthful. The comments above are more truthful.
I am not bipolar, at least I don't think, but I do suffer from depression and have found Luminex is helpful for me. It's much better than the prescriptions I have been on that make me sort of zombie like, where I don't care about anything.
If anyone would like more information about Melaleuca, I can be reached at acd@sc.rr.com.
Christian
How it works: Your customer form to open your account explains that you can be a wholesale, or retail customer. You chose the lesser pricing, and agreed to buy monthly, which agrees to $60 or so, but most people use quite a bit more. I use about $250, but I converted my home to those products. It also says on the form that you can close the account at any time, and for any reason. I wanted to make sure of that before I opened an account. If you dont actually place an order, you have agreed to a "back-up order, ", so if you don't want to shop there, you just close your account, or become a retail customer, who can shop whenever. You do have to do it in writing, though, and one person cannot close another person's account. I found that out when my brother passed away. They were fine to close it when we got the proper information to them .
I want to try Melaleuca Luminex for Bipolar. Are there any people out there that are more manic than depressed that have tried Luminex and it works for them?
scammers
Recently I had made a report on Unsafe Products in reagrds to Melaleuca ingrediants. At that time I was not aware of the fact that I needed a log-in to update any of my comments. I have seen that one person has made a rebuttal in the favor of this company stating that the products have been good for their family and has improved their way of life and overall health.
First of all, there would have to be documentation from a health care provider that proves that the products bought were actually responsaile for any health improvements. Second of all, anyone beliving in any of this nonsence has simply not done thier homework! All I have to say is that I have found documentation on Melaleuca posioning and causing allergic reactions! These sales people and consumers should really check out all the facts first!
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm new to melaleuca and I thought how amazing to be apart of this great company. Natural products and very convenient.
However, after my first shipment I started using the facial moisturizer by melaleuca. It was nice at first, The tingling feeling when I wash my face. On the second day, my face started itching, then with hives and dryness and was so uncomfortable. I didn't want to scratch but as it's my face! But honestly, I'm so not happy and out of by how ppl can claim it's an awesome product when there's allergic reaction to them.
I'm ready to cancel my membership and never look back.
Melaleuca is not the company for me and I would never refer my friends to them. Just an awful experience!
Unfortunately, my child is also having allergic reactions to Melaleuca Renew lotion. We were very optimistic about this cream because we know first hand of another kid with terrible eczema (and I mean horribly terrible) for whom nothing worked and bingo, Renew did the trick. I know each person has different allergies, which means different cures. Apparently, what cures one person can result in allergies for another. Think Benadryl!
So, would I rule our Renew as a great product for eczema? NO! Would I reuse it for my child? Capital N-O.
It just did not work for us.
Ok I am having allergic reaction to Renew cream. Very sad because this is the first time I apply and the exzema is almost gone but as soon as I toutch my mouth or I clean my nose and my hand that I creamed not long ago is in contact with ma face I start having problem breathing and inside my mouth it is swelling. I washed carefully my hands and arms but the cream stays so I really have a problem. I am allergic to aloes but this is not an ingredient of Renew. I am wondering to what I am allergic in that Renew cream ! I am not saing it is toxic but ths is a fact if I am allergic, other peoples are .
I LOVE Melaleuca. I have been with them since Sept 2009. My boys skin is better due to the Renew (cheaper and not greasy like Eucerin) and they have almost no issues with their asthma anymore. Whoever said it is a get rich quick thing was lying. You have to work your business to get anywhere. It can be very profitable if you put forth the effort. Everything has a 100% money back gaurentee. I have returned items just because I don't like the color or scent and get a credit for the full price. There is a min order required every month, which I explain to everyone multiple times. I am sorry if you were misled by someone. You should really try all the products. They will save you money in the long run.
This is awesome...you say you have found documentation of these facts that you have listed. First of all let me ask ... DID YOU HAVE AN ALLERGIC REACTION TO ANY OF THE PRODUCTS? Why is it that people want to complain about what they've heard instead of what they have experienced? I have a friend that joined our team only to find out she was allergic to some of the products, I suggested she send them back and drop out ... she sent the products back for a refund but continues to use the other products and has remained a loyal customer. GET THE FACTS before you send out your complaints
Hi Melaleuca is a good Business to have my business has been good http://getthewealth.net it you have any question about the company. go to my site and email me ...
I think this complaint is all a bunch of crap. For those of you who have actually taken the time to read this far into this website please notice that most of these are just copied and reprinted several times under several different email addresses. They may be slightly changed but this is just someone who is vicious and has nothing better to do than to try to influence a stranger with their twisted stories.
After eleven years of using the Melaleuca products, and having everyone I care about using the products, our results are great! And an extra benefit--the products cost less than I was using before. I use nothing else in my inn. Getting toxic chemicals out of our lives has been a big "plus", and the products work. You don't have to have "documentation" to know your laundry is clean, your septic system never has to be worked on due to lack of chemicals going in (used to have the line cleaned quite often), your expensive linens last longer, and people with allergies often comment that they haven't had the problems while here that they usually have. Melaleuca has lots of science behind their things---lots of patents, which require SCIENCE. I recommend the products to everyone. You'd be silly to keep using toxics that cost more.
I had serious seasonal allergies that would result in sinus infections about 4 times a year. I had gone through Claritin, Claritin D, and Allegra. I was on Allegra D and it was losing it's effectiveness in treating my symtoms when I changed to using Melaleuca products. I only take Sudafed periodically and I haven't had a sinus infection since 2006. Also, my daughter no longer has to use a prescription cream that she used for severely dry skin—the lotion from Melaleuca (Renew) cleared it up. You may not consider this proof but I do.
Coming up on 40 days now and still no answer to the question "Where's the proof". Very telling.
I'm all for a place to post comlaints, but I'm also all for making sure people can verify what they claim. Its a credibility issue really.
I too have had many Melaleuca products help myself and my family.
can't cancel
One day after signing up, I learned on the internet what a scam this was. following their instructions I sent a certified letter, FAX and email to cancel. After reading many of the online complaints I tried to cover all bases. On November 22, 2008 I wrote: "Please cancel my agreement made via internet on Friday November 21, 2008. Please cancel all and any...
Read full review of Melaleuca and 27 commentsunauthorized charges
After my father died last year, I reviewed my parents' checking accounts to find that my father had done business with Melaleuca and they had deducted between $800 and $1, 000 from my parents' checking account each month. My mother has a mild case of Alzheimer's and was not aware of my father's spending addiction.
I called Melaleuca and asked them to cancel the account, but they continued to deduct funds from her account without sending products.
I called Melaleuca again, but this time they would not speak with me, since the account was in my parents' name. I attempted to have my mother speak with them, but they literally left her in tears. I then sent a certified letter demanding that they close her account and discontinue deducting funds from her checking account or she would file a law suit. That didn't stop them immediately, but they did stop after about a month.
Yesterday, over a year after canceling the account, Melaleuca started deducting funds from her checking account again! I am going to find out if Mom can sue Melaleuca for theft. This company really should be shut down.
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed up for melaleuca under the understanding that I would make money because 'everybody would buy this stuff'. Well after the first few months of limitless phone calls and countless hours of unpaid work. I am disabled in a wheelchair and I have 3 children, 1 terminally ill, and 1 with autism. My husband is my full time caregiver and we receive less than a thousand a month for disability for a family of 5.
After 6 months of being forced to spend at least $50 per month mandatory on their overpriced products (which some were 'ok' but not worth the price) I sent a cancellation letter explaining we could no longer afford to put any more money or time into their company. I also informed the person who signed me up and they harassed me to no end to 'hang in there' that we would soon be richer than we ever dreamed of...blah blah blah.
The next month a package shows up on my doorstep and lo and behold they charged my credit card $65! I called the company and they claimed never to have got my cancellation letter and it cosed me another $12 to send the products back! (I was out nearly $30 from shipping costs which were not refundable)
Again I sent another letter, this time certified, and the following month another package arrives! And may I add, due to these charges it made us short and late on our rent evey month for 4 months in a row causing our landlord to have to cancel our lease.
In the course of that 4 months 9 letters were sent 3 registed, 2 certified and notarized and 4 regular (I have all receipts) And all were received but not claimed to have been received and when I called asking for the mail dept and the person who signed for them I was told they no longer work for melaleuca...blah blah blah... We finally lost our beautiful home and as a result could not find an accessible place and had to resort to living out of our van and using the ymca to shower, and the library for homeschooling our children and use of the computers.
We have now been homeless for 2 months and yet Melaleuca continues to send packages to our old address even though 2 have been sent back (no longer at this address) and they continue to charge our credit card, once for the package (our mandatory backup order + return shipping). I have even faxed and received faxed confirmations that they received our cancellation and they continue to charge us! They were even so bold as to automatically renew our contract without my permission! I have not received even a penny of refund from them (only excuses that I have to call their long distance number as they cannot transfer me to that dept...and I do not have a cell phone or long distance card.) They even have it in their records that we are homeless and we are still getting charged money we cant afford and useless empty apologies and excuses why we cant get our money back.
So, if you see the word melaleuca, TURN AND RUN AS FAST AS YOU CAN!
The point of asking for a customer ID number is that would prove to everyone else reading that you actually were a customer... so far you have proven nothing but that you can belittle, personally attack based on my faith and run Melaleuca into the ground with baseless accusations.
You now have added the words "or less" to my back up order quote of $50.49. That is how you work, you twist with subtle manipulation like that in hopes people will have what I truly said re-framed in their minds. Its an old trick and its very old.
You claimed they sent you back up orders after all... yet you cant seem to verify how much they even cost? So far you have claimed, $60, $70, between $60 and $70, $80, and $88. The TRUTH from MELALEUCA ITSELF is that a back up order is $50.49 as I have said all along and will continue to stand behind.
Go ahead and attack me personally some more... it just reveals to everyone the average type of person who posts bad things about Melaleuca online. It's sad for the honest folks who do have an honest complaint because it's the false accusers like you who make their honest complaints on here so suspect.
I don't have to prove to you I was a customer. You obviously sell the products and are on here trying to "erase the bad" thats out there. The way you have done it and continue to do is condescending.
Anyone reading your posts- (as Mark kenney and Mark777 and there are probably more) and I found you as a couple of different names on here- can find you swooming all over anyone on this board that has a gripe about Melalueca. You * are not* the company.. giving *you* my customer ID number means nothing. You don't not work in the customer service department - you are not a reliable source of information- why would I supply this number to you? I can make up a number that starts in 6053-xxxx.. what does that prove?
Why don't you prove your statement that "there are many
35 point options that cost 50.49 or less" - since you are a representative of the company?
Oh gosh, rrobinett, give it a rest already... you claim to be a Melaleuca customer, then claim to be a former customer, then claim you took 5 to 6 months to cancel then claimed you took two months to cancel, then claimed the company wouldn't let you cancel, then when people call you out on all the different tales you redirect attention away from what you say and onto a totally different issue like you are trying to do here...
We get it, you don't want anyone to enroll with Melaleuca... in your opinion they are evil and wicked and should be outlawed... This is a complaint board, not a spew your opinions with no facts board.
I asked you for proof that you were a customer and you have none, just as I asked this person and they have none either. For all any of us know, you and the previous poster are one in the same person because you both speak of these crazy inconsistencies that us who have been with Melaleuca for many years have never even heard of and you spin them to be everyday occurrence to try and influence people looking for honest information. Then you try to say that is what we are doing to you... lol
He claims the back up order costs $88 plus when anyone on earth can call the company and ask them how much is a 35 point back up order and they will tell you $50.49 as it has been for many years now.
As MANY here have said now, opinions are opinions and everyone can have whatever one they want but I am a happy Melaleuca customer and a successful Melaleuca Marketing Executive with detailed knowledge of the product line, the costs of the products, the compensation plan and the policies... by your own admission you are at best a disgruntled former customer. Of course you are going to slime and tear down by any means you can.. to others who are yet to make up their mind, they deserve to get the honest facts so they can make up their own mind and not your inflated numbers and exaggerated claims that vilify a very good company.
So here you are telling someone that a backup order with Melaleuca is 50.49. I find it hard to find a 35 point order that would equal this amount. Please post what this order would contain. When you make this claim- please also include that shipping and local taxes are not included.
Oh - another challenge for someone to post their personal customer ID number on a public website.
Melaleuca did not take $1200 out of your account, that is just foolishness to suggest such. I challenge you to post your customer ID number here. If the company did that I will personally get you on the phone with a company regional manager or vice president but the back up order costs $50.49 plus shipping so $1200.00?
I believe the OP completely. This company has done the same thing to me. I have cancelled my credit card after they took 1200 out of my account. Meleluca is a thief and a scam. They never shipped any product and they claim to be helping the people they are screwing over. The bank says they can not stop payment, the only way to stop it was to reissue a new credit card. I'm going to try to press charges against them with my local police department since this is theft. I am alos talking to an attorney regarding this scam of product and theft with out providing service or compensation. They take your money every month and send nothing in return.
Bullscheit
I agree with everyone here. what a bunch of C_r_a_p! Get over yourself.
Hi Melaleuca is a good Business to have my business has been good http://getthewealth.net it you have any question about the company. go to my site and email me ...
unauthorized use of card for downlines backup order
THIS IS JUST NOT MY YEAR - 2nd Ripped Off Complaint (What is this world coming to?)
I woke up this morning and pulled up my husbands checking account to find a pending transaction of $63.24 from Melaleuca. I have been a member of Melaleuca for 5 years now with a small downline. Knowing I had not placed a order nor had my husband, I began researching to find the charge was for a person in my downline. Her backup order shipped and her form of payment was declined so my husbands card was charged.
How does this happen? Well some time ago my downline was having rough times and I agreed to help her cover her points so I place a order for what I needed and used my husbands card online. Click the box to "not save form of payment" and you think your safe. Well with online orders, forms of payments are saved.
I called Melaleuca thinking this could be resolved but guess what. THEY HAVE THEIR MONEY AND CAN CARE LESS ABOUT ANYONE ELSE! This was pretty clear after going from Order Department to Customer Service and then to a Manager and having him tell me "we can not reverse the charge to a debit card, you are going to have to contact the downline and have her send you the money". I COULD NOT BELIEVE THIS WAS REAL, so I continued to arugue that Melaleuca had not right to charge the card for something not innitiated by this household but from them and their backup order program. The Supervisor went on to say there is nothing that could be done and argued with me the rules of ordering online - WHICH IS BULL_ _ _ _. I continued to demand he send me a check and take up collections with the customer not me the upline.
I know there is something so illeagle about this so anyone with any help or info of what to do next please let me know.
Damage Resulting = Financial Loss of $. I nor my husband should be forced to pay for a downlines backup order and then forced to collect from them. Melaleuca had no authorization to the debit card that they had on file for a one time used in the past. My downline I am hoping is refusing the order and it will be returned, but how can I really know for someone who lives 3 states away.
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a problem with PhoneAgents.com.
I used them once to do a people search for $1.00 and they could not help me so I cancelled it.
Well for two months they charged my credit card and I finally got it stopped.Their fee was 18.99 a month for something that was worthless, to me any way. I never told them to do this.So be careful and keep track of who you talk with, get a reference # for everthing .I think they even say on their site that if they can't help you don't even pay the dollar, cute.
You say you have been shopping with the company with a small downline (business) for 5 years and that is your complaint? I have actually given my card number once for my nephew and his Bride when they first got married. I wanted to buy them a Value Pack for their wedding gift when they opened their account for their new household. When doing so, I specified this was a one time only transaction, and not to keep my card number on file. I would say the mistake was yours, because Melaleuca does ask if you want to have a secondary method of payment on file.
And, if you knew this friend well enough to use your credit card number for her, I would think you would trust her to reimburse you if your card was used as a secondary method of payment. I don't see that as the Companies problem to solve, but yours.
I have only been with this Company for a short time, but I have almost 100 people in my downline already. I have never gotten a complaint from them with the Company. Only positive feedback. When people make mistakes, they always want to blame someone else.
I agree with all these other posts. That was stupid on your part, however, they will not save it onless you push save. I dont get how people come on here and conplain that after years of loving the company they SUDDENLY have a problem. Sounds like to me the problem here is you are mad because you didnt do well. Small downline, problems, paying for their products. All key words that the issue at hand is clearly plain and simple. Success takes hard work, consistancy, and motivation. Negative people never no anywhere.
Shame on you for covering your downlines points.You did that not Melaleuca. Why are you getting mad at a company for doing something they would not recommend you to do.You chose to do so to keep your downline active.They could have just gone to direct customer until $$ was better for them.It really bothers me when someone pushes the blame on someone else. Come on, learn from your mistakes and continue ordering the safe better for you products that you have already are purchasing for the last 5 years.
www.livetotalwellness.com/donel
Hi Melaleuca is a good Business to have my business has been good http://getthewealth.net it you have any question about the company. go to my site and email me ...
I think this complaint is all a bunch of crap. For those of you who have actually taken the time to read this far into this website please notice that most of these are just copied and reprinted several times under several different email addresses. They may be slightly changed but this is just someone who is vicious and has nothing better to do than to try to influence a stranger with their twisted stories.
You must be trying to cover for your mistake. They don't save your credit card unless you push save. I know. I build this business. Computers don't lie. People do. Quit trying to cover for your mistake.
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Melaleuca emailsinfo@melaleuca.com100%Confidence score: 100%Supportprivacy@melaleuca.com100%Confidence score: 100%hkinfo@melaleuca.com93%Confidence score: 93%supportbdinfo@melaleuca.com93%Confidence score: 93%Supportwellness@melaleuca.com93%Confidence score: 93%melaservice@melaleuca.com93%Confidence score: 93%Supportsingapore@melaleuca.com93%Confidence score: 93%customerserviceph@melaleuca.com92%Confidence score: 92%supportaboutie@melaleuca.com92%Confidence score: 92%csmalaysia@melaleuca.com92%Confidence score: 92%anz@melaleuca.com92%Confidence score: 92%aboutnl@melaleuca.com92%Confidence score: 92%germany@melaleuca.com92%Confidence score: 92%
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Melaleuca address4609 West 65th South, Idaho Falls, Idaho, 83402, United States
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Fraud, Scam or whatever people say really doesn’t matter. Or maybe, people don't read the “out clause” or terms and conditions before signing their name on the dotted line. It does not matter. Here are the Facts about Melaleuca, they sold over a BILLION DOLLARS worth of products, and people must like their products, right?
Pyramid systems have been outlawed in the US a long time ago and they don’t sell any products. Melaleuca has over 350 products. We are paid just for referring people to Melaleuca and helping them register and that’s it! No inventory control, no billing, no carrying of products. We are paid on immediate commissions with several tiers of bonuses and handsome residual income, how GREAT is that!
They have paid out over 2.8 Billion in commissions to regular people out there in the past 27 yrs. What is really great about Melaleuca is they genuinely want to HELP. This is Very Rare for a corporate identity. Helping people better their health; getting them out of debt; having a good personal life, so too in preserving our environment, is that a BAD goal to have?
This is more than a business for most of us. You would really have to experience Melaleuca, and when you do, you too would have fallen in love with them just it like the more than 850 thousand families that have joined them. Sorry, but it’s hard to find sad story’s telling lies here. What you will find are people’s experiences in how lives have changed because of Melaleuca.
A Successful Melaleuca breeds successful people and it’s not too late to join us. If you want to succeed and willing to work at it and if you think you are coachable, “We Will Help” because Melaleuca wants us to.
We are just starting; more questions, give me a call, Tony [protected].
If NOT, then, Good Luck on your travels and I hope you find contentment!
I like the fact that the person who enrolled you was soft spoken and you didn't feel pressured... that is what Melaleuca is all about.