NYX Cosmetics’s earns a 5.0-star rating from 0 reviews and 3 complaints, showing that the majority of beauty enthusiasts are exceptionally satisfied with their makeup products.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
I made an order, and have yet to receive a shipping/tracking number; its been two weeks
I made an order, and have yet to receive a shipping/tracking number; its been two weeks. I made an order, and have yet to receive a shipping/tracking number; its been two weeks. They have a hold on my PayPal account, and when I called to request a cancelation or refund...They said NO! I know we are all witnessing delayed shipments, but if I want to get my cash back, I should be able to.
The complaint has been investigated and resolved to the customer’s satisfaction.
Sent me an empty package; only had the receipt
Sent me an empty package; only had the receipt. Ordered a package on March 2, package was shipped on March 3 was supposed to be delivered on March 11. Checked the tracking link on March 8 and the shipping date kept changing. Called the company on March 12 to check on the order and the agent said FedEx lost my package and that she would resend my package; went to the mailbox today and the package was there but it was empty it only contained a receipt listing the items. Order Number: *** Order Total: $30.08 Payment Method: Visa
The complaint has been investigated and resolved to the customer’s satisfaction.
The employee informed me that it will take a few weeks to ship so I asked for a refund and she couldn't give me a guarantee
The employee informed me that it will take a few weeks to ship so I asked for a refund and she couldn't give me a guarantee. I placed an order May 8th they said due to covid it will ship in 7 to 10 days which normally is 2 to 3 days. I emailed them on May 15th about my order she said it will ship right away. When I called today to get an update on my order she said it will take a few more weeks. I told her that didn't work for me so I would like a refund. She said she couldn't cancel my order right now and give me a refund. I asked to speak to some one above her and she stated that they don't have a direct contact she would have to email them. I told her I didn't want to wait a few weeks for her to cancel my order and give me my refund. She said it wasn't anything that she could do...My order number is *** The total was $56. I payed online with a master's card.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is NYX Cosmetics Legit?
NYX Cosmetics earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for NYX Cosmetics. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
NYX Cosmetics resolved 100% of 3 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
NYX Cosmetics has claimed the domain name for nyxcosmetics.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Nyxcosmetics.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Nyxcosmetics.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up NYX Cosmetics and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Nyxcosmetics.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from NYX Cosmetics.
However ComplaintsBoard has detected that:
- NYX Cosmetics protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to NYX Cosmetics. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of NYX Cosmetics complaint handling
-
NYX Cosmetics Contacts
-
NYX Cosmetics phone numbers+1 (844) 335-3510+1 (844) 335-3510Click up if you have successfully reached NYX Cosmetics by calling +1 (844) 335-3510 phone number 0 0 users reported that they have successfully reached NYX Cosmetics by calling +1 (844) 335-3510 phone number Click down if you have unsuccessfully reached NYX Cosmetics by calling +1 (844) 335-3510 phone number 0 0 users reported that they have UNsuccessfully reached NYX Cosmetics by calling +1 (844) 335-3510 phone number
-
NYX Cosmetics address588 Crenshaw Blvd, Torrance, California, 90503-1705, United States
-
NYX Cosmetics social media
-
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more2024-07-03 08:15:36
- View all NYX Cosmetics contacts





Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!