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gritty or sand like texture in mix
I bought Meijer pumpkin pie mix made my pies and the pies tastes like it had sand in it had to waste 2 pies and throw them away I had that brand a lot of times before but decided I will from now on stick to the libbys brand we had no dessert for Christmas day
The complaint has been investigated and resolved to the customer’s satisfaction.
dressing rooms
I like shopping at Meijers
And I love going late night.
But I am done with this store. I was there about
1Am and I wanted to try on Jeans and I was told no.
The dressing rooms close at 10pm. Due to other people steeling. The people who your going to make money off of has to treated like criminals as well.
Keeping the dressing rooms locked isn't going to stop.the ones from steeling Wake up. Your punishing
Your paying customer's.Not the theifs!
The complaint has been investigated and resolved to the customer’s satisfaction.
grocery
I'm fifteen. My mother and I went to meijer for our weekly grocery shop and surprisingly my mom bought wine for her and my father for dinner. And like always I helped her bag the food and also bag the bottle of wine. When it was time to check out the cashier asked for my moms ID, which I was expecting, but the cashier also asked for mine. I said I didn't have one. And the cashier said they can't sell my mom the wine because I touched the bottle of wine. My mother didn't like that policy. Use some common sense meijer, what if it was my little 8 year old brother helping my mom bag. Would they also ask for his ID? Come on at the end it is the parents responsibility if the child is the one drinking, but helping bag them shouldn't be an issue. Like a bagger, who helps out the chaises bag, they're not all 21+ they just helping the costumer. Just like how I'm helping my mom (the costumer.
The complaint has been investigated and resolved to the customer’s satisfaction.
Cashiers are only required to check the ID of the person purchasing the alcohol. I was a cashier there and made sure I had that info correct. Your cashier didn't pay attention in orientation!
food safety
I was just at the Meijer location on the East Beltline in Knapps Corners. I had my care just about full but wanted to go through the deli section. As I was passing the fresh produce I notice some Kale on the floor in the walkway. I see one of the workers step up and grab it off the floor. I think, ;good man nice to see an employee that cares.; But he then took the Kale that was wet from the washing spray and places it back on the shelf with all the other Kale. Yep after hundreds of people who walked in whatever trampled on the floor a wet bundle of Kale sat there for who knows how long, and he put it back on the shelf for people to buy. Pushed up against all the other bundles next to it on the shelf. I asked him what he was doing putting food that was on the floor back on the shelf. His response, "It gets washed every 15 minutes." I'll assume he was talking about the light spray wash that they spray on the produce on the shelves. Yeah like that will get rid of E coli.. So I tell him to get the manager. After 5 minutes the manager comes. I complained about the guy picking up produce off the floor and putting it back on the shelf. His response, "Well you're supposed to wash it before you eat it."
Do you feel comfortable eating produce that was on the floor in the aisle of a busy grocery? I don't. And I'm certainly not a germ-a-phob. I used to work in a garbage transfer station.
The complaint has been investigated and resolved to the customer’s satisfaction.
vizio tv sold by meijers
I bought a vizio 42inch tv at meijers in august, 2012.in february, 2013 the tv went dark. I did not buy a warranty but I did expect the tv to last longer than 18 months. Meijers offered me $25.00 for my trouble but I declined. I paid $532.00 + tax for the tv. I feel that meijers part in all of this is that they are selling defective merchandise from vizio.
Read full review of Meijeraccused me of shoplifting
I was at fast lane 105 when an employee confronted me and asked what was in my pocket, It was my iPad, he asked me if I found everything all right. As I preceded to exit the store the alarm went off I stopped and came back into the store the man asked to see my receipt and preceded look into by shopping bag to see if everything matched up, which it did. He...
Read full review of Meijer and 1 commentdiscrimination
I am complains because every time I am at the meijer on 26 and van [censored] they always have the people with disabilities working outside. It is freezing cold and has been nonstop snowing and they have this poor boy shoveling. His face was so red and I always see him outside no matter the weather. I always talk to him and he says he can't complain because he has a job but he is cold. They also have a lady who's face was extremely red with a disability getting the carts in the snow. I just think that I would feel better if I seen different people outside in this weather so I know they were being treated fairly but it's obvious they aren't. It's really sad.
The complaint has been investigated and resolved to the customer’s satisfaction.
" You stated a woman's face was red with a disability, I'm wondering what kind of disability that was"
I think they meant to post, that the disabled lady's face get because of the cold. They just worded it wrong.
"or wear a one of those ski type caps that pulls down over the face, leaving the eyes and mouth exposed. "
Also good for robbing banks and other things you are not supposed to do. :D
Playstation 4 launch
They advertised launch party in paper, with chances for
Savings and gifts.No such thing, unless you count the 20
People in line, one telling me good luck.I didnt understand @ first
But realized what was up .Only one person paid full
Price the rest got the employee discount because they
Where employees ! Meijer of Ionia sucks selling all but 1 playstaytion
To the public!false advertising, douchbags!
The complaint has been investigated and resolved to the customer’s satisfaction.
misleading sale sign
The Meijer on Plainfield in Grand Rapids frequently has sale signs in the produce dept but when you check out the item will ring up at full price. This happens so often it is ridiculous. This happened again yesterday when I bought oranges. It seems like every time I buy bunch carrots when listed 5 for 5 they ring up at full price. I don't know if the person whose job it is to update the sale price in the computer system is lazy or if its Meijer's policy to cheat people. This also happens on other grocery items as well. I visit the pricescan machine every time I shop to make sure to get the sale price.
The complaint has been investigated and resolved to the customer’s satisfaction.
customer service
Ive been shopping at the meijer store in Bloomingdale since it was opened. I know most of the employees and greeters who have always treated their customers with respect. After tonight, I will probably never shop there again for the (big shot) near the service desk..believe his name was Nole or something like that certainly needs a refresher course in customer service. After waiting forever to get my overcharge credit, I simply asked a question regarding their hiring policy and was rudely talked to by him. Plenty of applicants, takes time..blah, blah, blah. I strongly suggest that this guy gets a retraining on how to talk to customers due to the fact that the way I was talked to has made me decide to boycott the store forever. I dont ever want to see him again.
employee
I was checking out at Meijer today at a self check out. I shop for my sister with triplets and shop sales with coupons. Today I got 4 packages of feminine supplies as I had 2.00 coupons to use. The attendent named Ron H at the Meijer on 28th and Kalamazoo Ave came to my register as he was "red flagged" as he put it. He had to dig out all the coupons I put in the coupon slot and 1st accused me of only using 3 coupons when I had used 4. Oh...he finally found it. Then he looked in my bag and said I only had 3 items and I said I had 4, when he took everything out I had 4 just like the register tape said. I told him I felt like I was on trial for a serious crime and he said that I just didnt like what he was telling me. He was rude, never apologized for the 2 times he was wrong and never smiled. He is the worst Meijer employee I have ever come across. I will never step into the 28th/Kalamzoo Meijer again. I was unnerved and he wrecked my whole morning by being so rude. MH
missing food!!!
I opened my lunch-umms to discover there is no cheddar cheese! I got ripped off : (it is suppose to have cheddar cheese and mozerella cheese, but there was no cheddar! And it wasn't opened so it was missed completely in factory.
rancid smell
My husband went to buy groceries on 6/16/12 at the Cumberland store. As he proceeded to the meat department he states there was a rancid smell that filled the entire meat isles. Several other customers were holding their noses and complaining. Needless to say my husband decided to just purchase the bread and soap he had in his cart and leave. We haven't shop at this store in a long time, although it used to be one of our favorites, due to a similar issue. You would think someone who works there would notice something as vile as that. Hopefully you correct this issue but we will not be back any time soon.
Happened at the home town grocer we always used for years. They had to take the meat bunker apart and sterilize and clean it. It seems some meat had a broken or loose package and blood seeped out into the bottom. After awhile it rots. They cleaned it and all good.
I am not sure if I will ever go to your stores again
I had a coupon for 1.00 of cat food Fancy Feast for 24 cans on the coupon it did not say I had to buy 24 indiviual cans, I also had over 200.00 in other food, I was told this coupon could not be used so I asked to talk to the Manager and she said it was for indiviual cans I told her it did not say that she said that is the way it is, I left my groceries and told her she could put them away she said ok. I have shopped at your store for over 40 years and spend over 200.00 every other week, this was very poor coustmer service. I did go to Walmart and had another coupon the same and they did not say a word. I am so upset about this whole thing. I am not sure if I will ever go to your stores again.
@ whythelongfaces, i was going to say the exact same thing
contact dermatitis
I purchased a set of queen size flannel bedsheets, At Home brand, Made in Pakistan. I used the for one week and I contracted a severe case of contact dermatitis (as diagnosed by my doctor) from these sheets and it has been four months before it has subsided. The sheets are contaminated with some processing chemical (probably formaldehyde). Even after I washed them and come it contact with the sheets I get a severe burning sensation on my arms. These should be taken of the market immediately. I see now the are selling at half price! Why? I'll bet they are defective! Don't buy any cotton clothing sheets etc made in Pakistan for this reason.
The complaint has been investigated and resolved to the customer’s satisfaction.
not team friendly
I worked for store 303 3rd shift in ionia.There is no team on that shift..My team leader Sarah was alwaystalking bad about employees and there was a certain employee that treated other employees really bad and he had anger issues.I once watched him whip a full case of vegies down the isle and into the dairy coolers.Having someone go to the store as an undercover employee would be a great way to catch the wrong doings..I was not fired.I went in and every night he would have me crying and I didn't like the fact the team leader and director let him get away with all his harassment.
I know what you mean! Seems like they train people to do that to there employee's
My boyfriend is having a similar issue with his 3rd shift stocking Asst. Mgr and Manager. They are unfairly picking on him because he is trying to transfer OUT of that department into another, and trying to (we believe) get him fired before he can do so. They are also saying that he is not doing his job, and yet, almost noone on that stocking crew is pulling their weight in cases. He, however, is being pinpointed.
Were you ever able to express your concern to corporate or to the employee hotline? If so, can you tell me what else happened? We are really upset right now.
unwilling to help
Went to the Meijer pharmacy in Cincinnati yesterday by Ridge Ave to purchase an expensive medication. The insurance company told me a different quote on the price than the pharmacy did, and when I explained this to them they were very unhelpful. The pharmacist told me immediately "Hey, we can put this back, we don't need to serve you", when I explained that their quote was different than the insurance companies. They wouldn't even look into the problem. I immediately transferred all of my prescriptions to CVS, as even though they are more expensive the service is much better, and the staff more helpful.
cancel transaction to change price
Twice in the last 3 months I have started a pay at the pump transaction by inserting my credit card. The screen tells me it is processing, then to lift pump handle. Before I lift the handle, the screen says the transaction has been canceled and the price of the gas increases! I know with computers that the Meijer clerk has no control over this but once my transaction has begun, it should not be canceled! Both times this happened about 2 pm, so that must be when the price changes. I told the clerk I believe it is an unfair practice and she said that it should not happen once the transaction begins but there may be a glitch if I haven't lifted the handle to start pumping. This is the only gas station that this has ever happened to me. I have filed a complaint with Meijer and am awaiting a response. Needless to say, I went to a different station. It may have only been 7 cents a gallon increase, but it is the principle of the matter. Hopefully if others have experienced this same treatment, they can read that they are not alone.
I work at a gas station in the Grand Rapids area. It is possible that the clerks aren't closing the pumps during the price change, which can produce glitches if customers pick the handle up while the change is being put through. If this happens while I am working I just calculate the difference and offer a refund, but if this is not offered to you I would reccomend that you speak to a manager, or if one is not present, have them contact a manager at the store to approve it.
time theft
Recently I was fired from Meijer for being a criminal. I was fired for time theft, which I didnt think was possible. The assistant manager took my time theft case to coporate. I was fired soon after and labeled a criminal. It was for 1 hour of time and I didnt get paid for it. So what did I really steal?
The complaint has been investigated and resolved to the customer’s satisfaction.
File for unemployment and appeal when they deny you. If they got the proof, they will have it at the appeal. If they don't, then you most likely will get the unemployment benefits and then maybe a lawyer will take your case and you won't pay until you win?
you know, i've only got mad at you cause you started spewing ### about me on the boards. My focus had been on the employer - NOT YOU. You have made it all about yourself. Think about it. I know it's hard, but really. If you were that bright, you wouldn't be responding to every person's posts on the board. I'm responding to get my point across. And THAT's IT!
Dawniette's at it again - spewing hatred on others. Don't you have a job to go to? dumb.
unprofessional store teamleader
Please review the actual compliant sent which was completely ignored, doesn't my opinion count?
Dear Meijers Corporate Office,
Lansing, MI
Store # 23
Saginaw Rd. Location
Dear Meijers,
As the leading grocery chain food store in the United States, I know as a public service provider, you are the best at what you do, in terms of knowing what the public wants, needs and getting those item to us. I would like to tell you of my most recent experience while visiting your store on 12/07/2010 I was in a Hugh rush and needed some cash for gas, as my husband forgot to fill the tank yet again. I stopped in the store at the customer service counter as I have so many times in the past. I asked the clerk if I could write a check for $25.00, she told me that I had to purchase something or I could not write the check. I informed her of my hast, and not having the time to shop; but she said that was the only way I could get cash back now, I’ve been an avid shopper with Meijer’s for many years and have visited them across the country from Bolingbrook, IL, to Okemos, MI and further I never had to purchase anything before or at any of the other Meijer food stores just for $25.00 cash. I had found this service a real asset before. Whenever I needed fast cash and was unable to make it to my bank I could always count on the service desk at Meijers’. This of course is not the only service you offer that I utilize you have countless services at my fingertips which I love. Your products are top of the line without being over priced who could beat you at that?
Having stated how I love being a Meijers’ guest/consumer. I also need to voice my concern about the above mentioned stores Guest services Team Leader, her name is Kim Ferden. Although the clerks were very helpful Ms. Ferden treated me as though I were beneath her and with very little respect. I’m the consumer; she’s the employee representing Meijers’ and should treat each and every customer with the highest respect. This is the incident that took place. After I inquired of the clerk, why the service aforementioned was that way at this Meijers’, she said she didn’t know at this I asked to speak with a manager who could answer my question. The clerk called Ms. Ferden and from what I could hear the clerk saying back to her over the phone, Ms. Ferden didn’t even want to come to the service desk to address me I waited for a few more moments, she finally arrived. I asked her the same question about the purchasing before cash policy and I was brushed off by her as If she were too busy to be bother by me. I have spent thousands of dollars at the Meijers’ stores, and have enjoyed each and every purchase I’ve made from Vacuum cleaners to coffee pots, grills, furniture and food. Why aren’t my concerns taken more seriously? Ms. Ferden’s reply to me was “I’ll find out”, and walked away, that’s all, she never said please leave your name with the clerk and when I find out I’ll let you know. Please tell me just how she’s to contact me with the answer I inquired about if she has no personal information on me? I’ll tell you how, she blow me off, because she had no intention of finding out why.
I know you value your customers’ opinions of both the store and the employees, because they represent Meijers’; I would love to continue my relationship with the stores as I do love the products so, but the service must match your advertisements of courtesy.
Sincerely,
Mrs. C. L. Barnesel
Lansing, MI
[protected]@comcast.net
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to Meijer’s in Oregon, Ohio and purchased a bunch of cookie decorations. I asked the lady at the register during checkout, if I purchased extra if I could return it? She said that would be no problem if it wasn’t opened. Otherwise I would just put it back and purchase more if needed. Of course I go to return it December 22, 2009 and customer service was very rude to me. I explained that I didn’t have the receipt, they told me I couldn’t return the items. I then told them that I paid with credit card and wanted to speak to the manager. I also stated that the automated service they transferred me to yesterday clearly stated: You can return the products without a receipt if you have the credit card and know the date that it was purchased, I then explained that, they then treated me as if it’s my fault and I am making them loose money, because they can’t put the decorations back on the shelve. Meijer’s should change the policy instead of taking it out on me. I was just following the store policy and directions from the lady who checked me out, who was also not friendly and kind of had an attitude with me the entire time. All the employees I spoke with had an attitude. I have shopped at Meijer’s for years and I will never shop at Meijer’s again!
The lady at Customer Service tried telling me that the cashier wouldn't know the return rules, I said that she should know. The point is they were very rude and I was just following the store policy.
I'm telling everyone that most of the people at most of the Meijer stores have become so rude it's to where me and my husband decided to stop spending our hundreds of dollars at their stores. As much as we hate Walmart because they are also so rude where we live especially in Toledo, that we decided to shop with Kroger stores. They are a little higher but everything is fresh and they are continuously courteous. Never once has any employee at Krogers been rude to me or to my husband. And we found out we can get cheaper gasoline that makes up for the prices for the groceries. I'm fed up with Meijer and there's too many times they have been completely rude to share it, it would make a book. Thank you for allowing me to air my frustration with that nasty store. Just tonight in the Toledo, Ohio store on Alexis Rd the team leader she called herself was a witch. I'm so done with that store, they won't get any more of my money!
Should have treated*
I'll have to agree with stealth pilot's comment except that he probably meant "in the past." It's possible that some employees skirt policy to satisfy customers and take the easy way out rather than put up with a crabby customer. It just comes off to me as "this is how I want you to do your job, and if you don't bend to my will, I will give you hell for it."
I'm not saying the team leader should not have treated you the way she did, but it seems like you could have avoided the whole thing by just paying for gas with a check. Does the meijer store you had this issue with have a gas station? They take checks, just as I imagine any gas station would.
Also, it's MEIJER, not MEIJERS. Just one meijer.
All that you need to do is simply buy a lunch from their delli and sit and listen to the employees. They will tell on themselves and other employees as well...Go there and just listen, listen, listen~~~~~~~~~~~~
At the Meijer store at 1900 E. College Ave Normal, Illinois [protected] there is much more going on there than you would believe. The team lead Kerry is addictd to perscription medication, has fallen on her ATV at home and damaged her shoulder and is now suing Meijer for this injury that she lied and said that it came from a fall while on the job. She has sued Mcdonalds before that with a false claim that she became ill while she and her daughter ate there. She has and is still involved with having sex with the employees and Managers there (male & female) and whan she can no longer get those benefits then she finds ways to terminate the employee. She is very rude and treats the customes and employees with such disrespect that it is unbelievable, an when that isn't enough she calls her husband and has him come in to harrass the employees. I have seen most of the employees go to thier car and smoke weed during their breaks and come back to work glassy eyed and smelling like weed. There is now an issue with one of the cake decorators (Bobbi) who has had head lice and when this was found out the Manaagers didn't even tell her to go home and go to the doctor, but let her continue to work. The health department was called because of this and they said thet there was nothing that they could do a someone must have been using the same comb? More on this soap opera when the next chapter of " AS Meijer Turns" comes out! I am just a regular customer and if I can see these things then I know that management & Corporate can as well...
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Meijer contacts
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Meijer phone numbers+1 (877) 363-4537+1 (877) 363-4537Click up if you have successfully reached Meijer by calling +1 (877) 363-4537 phone number 0 0 users reported that they have successfully reached Meijer by calling +1 (877) 363-4537 phone number Click down if you have UNsuccessfully reached Meijer by calling +1 (877) 363-4537 phone number 0 0 users reported that they have UNsuccessfully reached Meijer by calling +1 (877) 363-4537 phone numberCustomer Questions+1 (866) 763-4537+1 (866) 763-4537Click up if you have successfully reached Meijer by calling +1 (866) 763-4537 phone number 0 0 users reported that they have successfully reached Meijer by calling +1 (866) 763-4537 phone number Click down if you have UNsuccessfully reached Meijer by calling +1 (866) 763-4537 phone number 0 0 users reported that they have UNsuccessfully reached Meijer by calling +1 (866) 763-4537 phone numberMeijer Private Label Credit Card+1 (866) 789-6041+1 (866) 789-6041Click up if you have successfully reached Meijer by calling +1 (866) 789-6041 phone number 0 0 users reported that they have successfully reached Meijer by calling +1 (866) 789-6041 phone number Click down if you have UNsuccessfully reached Meijer by calling +1 (866) 789-6041 phone number 0 0 users reported that they have UNsuccessfully reached Meijer by calling +1 (866) 789-6041 phone numberMeijer Platinum MasterCard877-E-Meijer877-E-MeijerClick up if you have successfully reached Meijer by calling 877-E-Meijer phone number 0 0 users reported that they have successfully reached Meijer by calling 877-E-Meijer phone number Click down if you have UNsuccessfully reached Meijer by calling 877-E-Meijer phone number 0 0 users reported that they have UNsuccessfully reached Meijer by calling 877-E-Meijer phone number
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Meijer emailscustomer.feedback@meijer.com100%Confidence score: 100%Supportwebprivacy@meijer.com100%Confidence score: 100%
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Meijer address2929 Walker Ave., NW, Grand Rapids, Minnesota, 49544-9424, United States
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Had you asked mommy to help you make the pie it would have turned out fine and your family would have had dessert. Don't blame them because you did not follow the instructions.