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4.7 23 Reviews 562 Complaints
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MegaPersonals.com Complaints 562

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5:09 pm EST
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MegaPersonals.com I just wanna get back in my account so I can post

I have been locked out of my account. It says fraud was detected, but I know better than to click on any links or emails claiming to be megapersonals. I sent your emails. I finally got a response asking me to verify myself with a selfie with today’s date and my date of birth, which I sent back in and still have gotten no response. I am not unlocked. I really need help getting back in please please please my bills are piling up and I really need to get back in. I don’t know what else to do.

Claimed loss: More than I can count.

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5:03 pm EST
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MegaPersonals.com I’m locked out of my account for megapersonals

I never click on links and I know not to respond to false people trying to pretend to be megapersonals but somehow it said that fraud was detected and I’m locked out of my account. I have sent emails and I finally got a response asking me to verify myself with a piece of paper that says today’s date and my date of birth with a selfie and I sent it back in, but I still am locked out of my account and I haven’t heard back. Please please please help me. I really need to get back in and post an ad. I have so many bills that are filing up and I really need to get back in. Please help me I don’t know why I’m not getting response. I’ve sent numerous emails. I’ve even posted on here another time. Just please help me.

Claimed loss: Too much to count.

Desired outcome: I just wanna get back into my account so I can pose ads

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11:42 am EST
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MegaPersonals.com My account is blocked

I try to log in to the account.. it said it’s verification fail. It’s legit.. it’s very frustrating.. I send a lot emails to get help.. the last email I received it was from Marián hall saying I could not get my account back because it blocked… it’s very frustrating because I’m trying to get my account… it’s my source to meet people… how can I get the account.. how can I resolved the issues? I can call in a video call and show you my id…I need this account as soon as possible

Claimed loss: Loss a lot of contact

Desired outcome: I need the account

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7:01 pm EST
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MegaPersonals.com A fake website

I was reposting at about 4:30 through the Google chrome private browsing mode, and I got a prompt saying that my account got a flagg for going to a fake website. I have had my account for a while now, and I have not ever clicked on a link sent through text and I click the first browser not the ad junt. I see the website that I previously used and it is misspelled, but I did not click on a text link or nothing. It's a whole fake website. I went to my email and opened the website through there and the same thing popped up, I contacted the admin and I reported the website to Google.

Claimed loss: Infected Account

Desired outcome: I want my account fixed, and the fake website to be arrested for stealing and scamming.

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Aldapp
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Nov 21, 2024 4:56 am EST

Write to the MegaPersonals support and ask why your account is on the watch list and submit any supporting materials for your position, screenshots or timestamps proving your presence on the official site of MegaPersonals. Tell them about the fake website concerning the nature of the site and that you were the one who initiated contact with Google. Ask for a reprieve and reinstatement and request aid in protecting your account.

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2:58 pm EST
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MegaPersonals.com Fraud bots keep flagging my account

I have been on this site for years. And the past months the site keeps saying that the fraud bots have been triggered. I don’t know what the issue is. I am legit and even have my ID and actual pictures on file. Someone help I really need to be on this site. It’s my income. The holidays are a difficult time and I really need this. I can’t lose everything and sit and do nothing. I need back the site. I have even emailed the site plenty of times and still have the same problem

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Pleaser
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Jan 13, 2025 10:07 pm EST
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It did the same thing to me. I did send my id and pictures and it still says iam a fraud i did everything they asked for

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2:11 pm EST
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MegaPersonals.com Verification

Verification requires a video call with an agent. I was having problems with my camera and I was advised to clear all app and restart my phone. All of which I did. When I came back to the site I was still having problems with the camera. Before I could even let the agent know I was still experiencing difficulties I was flagged for fraud. I’ve contacted the support team and they’ve been no help.

Desired outcome: Account verification

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2:14 pm EST
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MegaPersonals.com I’d appreciate my account to be active asap

Everytime I try and make an new account it says something about fraud bots as this has me highly upset due to the fact I’m a real human and love to use mega personals website I’ve made multiple attempts to reach out to support and no response email [protected]@mail.com this has been and on going issues from 10/22/2024 until 11/13/2024 and I still have no response or resolved issue id like to speak with support asap pls

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11:38 am EST
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MegaPersonals.com Verificacion

Estoy tratando de verificarme dicen que soy una estafa y no es asi pueden verificar mejor a las personas porque si hay muchas estafa y siguen hay creo queno estan asiendo el trabajo bien telefono es [protected]

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Update by MARIANA PEREZ
Dec 10, 2024 9:46 am EST

les escribi pero no me responden le envie los documentos y nada

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11:49 am EST
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MegaPersonals.com Account verification/account locked

I've used this site every since it's been up and I was asked to verify my account and I did just that now I can't get into the account... Numerous emails to support and I still haven't gotten anywhere... I don't understand what I did wrong and now how I'm suppose to pay bills with being locked out
[protected]@gmail.com isy account and has been for so many years. PLEASE HELP

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4:32 pm EDT
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MegaPersonals.com Verification

3 days and counting patiently waiting when my verification will be complete.. Either my verification is stuck in on loop or something more is going on.. I have constantly checked and the only thing I see is those green loading icons stating verifying.. 3 days is a ridiculous amount of time to wait.. I need to know what's going on.. I haven't even made it to the video verification part.. Why?

Desired outcome: Complete my verification

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7:10 pm EDT
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MegaPersonals.com Página bloqueada

Hola estoy escribiendo esto porque necesito que me ayuden a solucionar mi problema con mi página de Megapersonals que me la bloquearon y no puedo acceder a ella.Yo soy la de las fotos y ahí tengo incluido mis documentos de identidad.La necesito para trabajar.Soy madre soltera al igual que muchas aca y la necesito.porfa necesito su comprensión y que me la puedan desbloquear

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9:37 am EDT
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MegaPersonals.com Account flagged for being a scam

I’ve been kicked off the account. The account is showing it was flagged for being a scam. I haven’t clicked any links. I was logged in the night before no issues, I wake up and it’s been blocked. This has happened to me a few times and I’m just trying to get this issues fixed. Please I really need the help. Doesn’t seem like support emails back fast enough.

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1:35 pm EDT
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MegaPersonals.com My account is blocked

I have my account since 2020. My account has been spam and I haven't been able to log in since then. My account is blocked, I need help to get my account working. How can I get my account back? I need help to get my account working.

Desired outcome: Get my account unlock

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5:39 pm EDT
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MegaPersonals.com Account is still blocked after contacting them two times!

My account was blocked because suspicious log in attempts from an unknown device has been detected. Although the device was not mine and I appreciate that part but I'm trying to follow proper procedures to get my account unblocked or do this age verification that tells me to click a link and I do but ur sends me to the home pagaeA. My clients love me and I am a loyal provider who don't rob my clients nor am I a scammer. This is my only source of income and need this fixed ASAP! I emailed twice already and it has been going on almost a week with no response whatsoever. I know not to create a new account because then they're going to ban me for thinking I have multiple accounts.

Desired outcome: To unblock my account. [protected]@gmail.com

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12:34 am EDT
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MegaPersonals.com About being blocked for no reason

I'm blocked and don't know why we use this site so e can eat and pay bills why do you do this to us we don't have to do any thing and we'll get blocked it's so annoying I've be on here for years and I've always been able to get back on but you've made it almost impossible and I don't even show much of any thing like some of these other ones on here you guys need to stop doing this to ppl

Claimed loss: MoneyI'm losing thousands

Desired outcome: To be able to be unblocked and to stop getting flagged and blocked

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12:52 pm EDT
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MegaPersonals.com Megapersonals is not verifying my account

Seriously, What Does It Take to Get Verified These Days?! 😫
I'm starting to think the account verification process on Megapersonals is designed to make me pull my hair out! I've done absolutely everything they've asked for. I uploaded a crystal-clear copy of my government-issued ID, followed all their ridiculously specific photo guidelines, and even sent them a handwritten letter confirming my undying loyalty (okay, I made that last one up, but you get the idea). 🤪
And yet, my application remains stuck in "pending" limbo. It's been 24 hours, and I'm starting to lose hope. Is this some kind of secret test to see how much bureaucracy a person can endure before they snap?
Has ANYONE successfully navigated this verification maze? Please share your wisdom! 🙏 Did you sacrifice a goat to the algorithm gods? Did you perform an ancient ritual under a full moon? I'm desperate enough to try anything at this point.
In the meantime, I'll just be here refreshing my inbox every five minutes, hoping for that elusive verification email. 🤞

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Update by Jencata
Oct 22, 2024 1:13 pm EDT

If you're looking for a site that excels at making you feel like you're trapped in an endless loop of bureaucratic red tape, then Megapersonals is your go-to choice! I initiated the account verification process over hours day ago, and it's been a truly agonising experience.
First, their requirements are needlessly convoluted. I've submitted more documents than I thought I even owned! Despite providing everything they asked for (and then some), my application remains stuck in "pending" purgatory.

But the real kicker is their non-existent customer support. Trying to get help is like shouting into a void. Their website boasts a "dedicated support team," but I've yet to encounter any evidence of their existence. Emails go unanswered, and their online chat is perpetually "unavailable."

It's incredibly frustrating to be left in the dark with no updates or communication. Megapersonals’s lack of transparency and responsiveness is simply unacceptable. If you value your time and sanity, I strongly suggest steering clear of this company until they figure out how to treat their customers with basic respect.

Rating: 1 out of 5 stars 🌟

In summary:

Pros: Absolutely none.
Cons: Excessively long verification process, unclear requirements, zero customer support.

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Kelly Roze
US
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May 18, 2025 3:51 pm EDT
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@megapersonal.com
can anyone help me with my account?

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11:38 am EDT
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MegaPersonals.com My account is blocked

I cannot access my Mega personal account when I log in I got the “ you may have been phished by a scammer”. When I emailed customer support for help I received an email from Sherryl Stewart that my account is blocked. I have never done anything to jeopardize my account. I have this account for years with no issues. How can I resolved this issues? I need my account unlocked.

Desired outcome: I need to account back as soon as possible

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MegaPersonals.com Account verification

First of all I want to create an account on this site because it is the best number one site out of all sites to use for companionship and donations I'm a single mom I recently lost my job and I need a way to support myself so this is very very important to me very very crucial that I get this all fixed soon as possible for me and so I can take care of my family I created an account they sent me an email with a four digit PIN I put that in verified email created post I'm agreed to pay the fee for account verification went through the process I was on the correct site I wasn't on a scam site the correct website to get verified I had to upload a picture of my ID my state ID it asked me to draw a line through my name address and ID number and make sure my date of birth was up legible or you know clear the photo was not blurry it was excellent then I had to make a selfie of myself holding my idea it was excellent it was an excellent photo it was so clear you could I mean you could see it every little detail of my ID when I hit submit with that now I'm on my good service I have full bars 5G Network I wasn't using a VPN I wasn't using Wi-Fi or anything like that it kicked everything back after I submitted it 2 minutes later it said that I was flagged for being a fraud and I am not a fraud it is me in the photo ID that is me I'm not trying to scam them it's my ID the picture is me the selfie was me you could see everything was very clear there was no reason whatsoever for it to be flagged for fraud and I need help verifying my account I had an account a couple few years ago I think and I had to actually get they sent me a link to the age of verification site where they had customer service actually call me and they did a selfie video of me while I was on the phone with them that's the only way I could get verified before and that's probably what I need to do this time but is someone would respond back to me it would be greatly appreciated I need someone from mega personals or age verification they need to contact them and someone needs to contact me and give me the link to age verification where I can contact them over the phone through a video selfie with my ID please help me

Desired outcome: To have my account verified

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Update by MandyMichelle
Oct 18, 2024 12:33 pm EDT

As of today I haven't been contacted by email from megapersonals.eu.
This is how I support my family please help me out. I just need a link to verify over phone and video with the company please. I'm not a fraud I took a very clear picture of my ID in a selfie holding my ID and it automatically sent back and said I was a fraud to contact support of contacted support through email soon as it happened and I'm really stressed out right now this is how I support myself in my my daughter right now so I'm stressed out I'm freaking out right now please help me soon please

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MegaPersonals.com Blocked & Unable to verify accounts.

Hi, I have 2! Accounts that were working quite smoothly. Suddenly I became blocked I messaged support over and over the last nobody ever messaged me back finally somebody got back to me today about one of them gave me a pin but there's nowhere to put the pen. Next I've tried creating three other accounts none of them would be verified due to suspicious behavior i. I've paid for accounts and I've used my account nobody is getting back to me I cannot effectively use an account and I have no idea what's going on. I have used tmh531.[protected]@gmail.com, Dalton [protected]@yahoo.com tiny Tina [protected]@outlook.com and two others. Could someone please get back to me in regards to one of these accounts being unblocked and unable to use.

Desired outcome: I would like to be able to gain access back to one of my accounts please

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MegaPersonals.com Account blocked

Hell mega personal provider here ,can you help me get my account that I’ve had for some years back ?recently got spammed /triggered by bots. [protected]@gmail.com is the email associated with the account and anything else u may need. This account has gotten blocked on August 29th,2024 while I was in North Jersey. I’m trying to make multiple accounts and I keep getting failed. I don’t mind video calling or providing whatever you need multiple pictures videos. I just want my account back please. I had it for a while.

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Frequently asked questions (FAQ) about MegaPersonals.com customer service
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Is MegaPersonals.com a legitimate platform for personal connections?

Yes, MegaPersonals.com is a legitimate platform designed to facilitate personal connections.

Does MegaPersonals.com protect users' privacy?

Yes, MegaPersonals.com has security measures in place to protect user data and maintain the confidentiality of personal information.

Are there real profiles on MegaPersonals.com?

While MegaPersonals.com hosts many real profiles, like many platforms, it may also attract some fraudulent activities. Users should always exercise caution and common sense when interacting with others online.

Is MegaPersonals.com's interface user-friendly?

MegaPersonals.com is designed to be user-friendly, offering an intuitive interface that makes profile creation, ad posting, and browsing through listings relatively easy.

Does MegaPersonals.com have an inclusive user base?

Yes, MegaPersonals.com caters to a diverse audience with different interests, relationship goals, and lifestyles.

Does MegaPersonals.com enforce community guidelines?

Yes, MegaPersonals.com enforces community guidelines to ensure a respectful and safe environment for all users.

Is there customer support available on MegaPersonals.com?

Yes, MegaPersonals.com provides customer support to address any user queries or issues.

Does MegaPersonals.com verify user profiles?

The platform implements measures to reduce fraudulent activities, but it's always essential for users to exercise caution when interacting with others online.

Is the information I share on MegaPersonals.com secure?

Yes, MegaPersonals.com uses encryption and other security measures to protect user data.

How does MegaPersonals.com handle inappropriate behavior or content?

MegaPersonals.com enforces community guidelines and takes action against profiles that violate these rules.

Can I control who sees my profile on MegaPersonals.com?

Users can manage their privacy settings on MegaPersonals.com, controlling who sees their profile and personal ads.

Is it easy to report a problem or suspicious activity on MegaPersonals.com?

Yes, the platform provides easy options for users to report issues or suspicious activity.

Can I block or report users on MegaPersonals.com?

Yes, users have the ability to block or report others who violate the community guidelines or behave inappropriately.

Is MegaPersonals.com suitable for all ages?

MegaPersonals.com is intended for use by adults and has measures in place to restrict access to minors.

Does MegaPersonals.com have a good reputation among users?

While some users have complaints, many appreciate the platform's features and services. Like all platforms, experiences can vary, and it's important to research and use personal judgment.

Overview of MegaPersonals.com complaint handling

MegaPersonals.com reviews first appeared on Complaints Board on Apr 12, 2019. The latest review Fraud for no reason was posted on Jun 26, 2025. The latest complaint My account has been shut down and I don't know how to get it back, was resolved on May 27, 2025. MegaPersonals.com has an average consumer rating of 5 stars from 584 reviews. MegaPersonals.com has resolved 536 complaints.
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  1. MegaPersonals.com Contacts

  2. MegaPersonals.com phone numbers
    +40 312 296 179
    +40 312 296 179
    Click up if you have successfully reached MegaPersonals.com by calling +40 312 296 179 phone number 243 243 users reported that they have successfully reached MegaPersonals.com by calling +40 312 296 179 phone number Click down if you have unsuccessfully reached MegaPersonals.com by calling +40 312 296 179 phone number 249 249 users reported that they have UNsuccessfully reached MegaPersonals.com by calling +40 312 296 179 phone number
  3. MegaPersonals.com emails
  4. MegaPersonals.com address
    50-52 Strada Buzesti, Etaj 11, Suite 17, Bucharest, 010294, Romania
  5. MegaPersonals.com social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
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We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

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We are easy, free and open to everyone

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