MegaPersonals.com – Trying to get back into account?!

So a week ago my account was flagged and I’ve had this account literally OVER A YEAR. I’ve literally used Listcrawler since backpage was canceled I was literally one of the first in my city to even be using it so this is just ridiculous. You guys have had problems since the very beginning I have sent emails back to back of me holding my id me holding a paper stating the date and time and website. I’m not sure what else to do my friend got back into their account in a week. It’s been a week for me now and NO RESPONSE!
My email is
[protected]@outlook.com

I’m not sure why my account was flagged I tried changing my phone number and it never received a new code then my account was flagged for no reason. How can I get back into my account?!