The complaint has been investigated and
resolved to the customer's satisfactionResolved Mcafee — auto renew
resolved to the customer's satisfaction
I just received an email that auto renewal, which I didn't sign up for, was going to renew my subscription to Total Protection. The cost of renewal is $79.99. You can buy the same 3 pc license from Wal-Mart for $49.99. You can even buy it from the McAfee website for $44.99. When I chatted with customer service to complain I was referred to a web page for an explanation. It says that with auto renewal, which of course is only available to current customers, you are charged the current list price. Discounts and promomotions don't apply so you get to pay double. This policy certainly shows that they think their customers are stupid. I'm certainly done with them. I'll play more for something else before I do business with a company that plays these type dirty tricks.