Maytag

This is the worst machine. Since I got it it has made my clothes smell like waste. I've been taking my clothes to my parents and in laws house whenever possible but have two kids so need a washer at home. On Christmas Eve eve I did a load of laundry and it flooded all over the presents I had in my laundry room. Now it won't even start but I'm out of warranty. I can't believe such a bad product is being sold by such a reputable company.

Part # W10248240 (water level and temp. controller) is defective. The last one cost and arm and a leg to replace, now 3 months
later it is on the fritz again. What's with this Maytag, I thougt you were the Cadilac of applinces. Since you apparently don't work
in your offices on Sat. and don't answer the phone I guess I will wait until Monday. My clothes are piling up. Since it starts to agitate
before it is filled and clunks like a cement mixer, I'm thinking I could fill it with a bucket, then repeat that chore when it gets to the rinse cycle. You really need to do something about this. It's not like I can run down and buy a new one every other month. It cost alot
more than a bag of potato chips and a drink. Me and my cement mixer will be waiting

I bought this expensive stainless steel side by side refrigerator with freezer drawer at bottom, a Maytag model MF12568AEB, in 2006, with a 7 year warranty. Two weeks ago, the electronic control panel lights started speed flashing and the ice flap opens and closes non stop with a loud noise. Got online to research what that was all about and read countless complaints about the same issue on this model. The complaints started four years ago and are continuing to this day. Many posts of Maytag buyers reported that by calling Whirlpool (who now owns Maytag) Customer Service at [protected], and by insisting that there IS an issue with these models, and by asking to talk to a supervisor, their problems were resolved and the repairs were done free of charge. Well, when I called that number, they did exactly what was written on many posts; denied there was a problem, said there were no recalls (even though according to posts, there is a "secret" list that apparently Maytag/Whirlpool has, which reveals problems with many models of refrigerators). They referred me to Maytag's Customer Experience Center (I love these names!), who told me that this problem was "taken care of" the last couple of years, but there was no recall, and I was out of luck because my fridge died, right after the warranty expired and that their manufacturer warranty expired. They offered me a Bundle deal labor & part + 1 year warranty for $428. Well, to make a long story short, I'm a single mom who hasn't had a pay check in 3 weeks and I have had no fridge for two weeks! I definitely think that Maytag has to stop screwing consumers by fabricating expensive defective fridges! I see that from the posts on this complaints board, my fridge model is not the only one with similar issues.

I purchased a refrigerator (Model MZD2665HES) 9 years ago and the ice maker stopped working. When the repairman took it out there was plastic peeling from the ice mold. It cost $261.11 to have the ice maker replaced and the ice maker he replaced it with has the plastic on the ice mold. He said that GE's ice makers do not have the plastic coating but Maytag's still do. I called Maytag and spoke to a supervisor and they said that there was nothing that they could do. I am filing this complaint because I feel that consumer need to be aware that they are ingesting plastic that is in their ice. I feel that Maytag should compensate me for the faulty part and also eliminate the plastic coating from their ice maker. This issue is impacting many other consumers and they need to issue a recall on the ice maker and replace it for free for other consumers.

I too wish I'd seen this website before buying my Maytag Centennial washer. Mine is about two years old and I just ordered a replacement transmission. Mine sounds like a freight train when it goes into the spin cycle. I emailed Maytag a couple of months ago and it only took them six weeks to get back to me. I told them the story, and the robot person advised me that it must be an isolated case and that they've had no noise issues with this model. If you're in the market for a new washer, stay away from Maytag.

well, I am having the same problem as all of the others on this message board...along with SEVERAL other message boards. I googled this and it seems to be a common on going problem with this particular maytag refridgerator. It happened yesterday, on a sunday and of course they weren't open so my husband had to call them this morning...we were told no. That there were no problems with my model and theres nothing they can do to help us? I was so hopeful after seeing all of the people with my problem, get free parts mailed to them and a free service person to come out and put it in, even without warranty. but they said no. Mine is doing the same thing...stopped cooling...I have lost food and what I was able to save, I had to go buy ice for ice chest. My life is totally disrupted right now and they say 'sorry'. My husband had a strock and is disabled now, so we live on a tight income. Anyways, the control panel keeps blinking on and off like a christmas tree and ice flapper keeps flapping open and shut...and its not cooling. my model number is MF12568AES. They said there was no recall or anything defective. So they told us no...when apparently they have helped other people with the same problem. I find this very upsetting, given my situation. I take care of my disabled daughter and husband and this is the last thing I need to be dealing with. =(

Well where do I start I have a Maytag dishwasher made from whirlpool it is 4 months out of a year warranty and the main board went out after calling them they said they would pay for the part not the repair I said ok I can deal with that even though I thought there product was suppose to be better then that of a year well guess not ! They sent me to there repair people who charge more to come out and to fix then I paid for the dishwasher shame on them so I called and said I... found someone way cheaper there comet was oh we will pay for the part if are Maytag repairs it, well needless to say they got a ear full they work together in getting more of your money ! So don't buy whirlpool product for they don't last times are tiff enough And when they don't .Stand behind there product and try to take advantage of all people to get more money I WILL NEVER BUY FROM THEM AND I HOPE YOU PASS THIS ON !

I purchased a Centennial washer and dryer model number MVWC425B.. on september30th 2014, First day I used it I smelled a funny smell, thought after second day smell was coming from dryer since dryer went out that day! Repair came out said dryer blew a external fuse and maybe my vent was stopped up under my house.. O. k sounds logically to me Husband crawled under house, NO vent was not stopped up, but none the less dryer was still working so maybe it was a one time thing.. WRONG today 4 days after purchase smelled oil or grease smell in my house after using washer went into laundry room oil and grease running out from under washer and huge puddle under washer.. since its Saturday I cant get service from place I bought it.. but called the 800 number on my paper work only to get a recording telling me they are not open on weekends. In my opinion when you buy a brand new washer and dryer and both stop working not even a week into purchase.. JUNK is the word coming to mind.. I don't want them fixed I don't want a replacement Maytag.. I want my full purchase price back and I will then go buy another brand... Very upset over this... Dianna

I hate, hate hate, hate hate hate this stupid washer. My MIL has had an older maytag model for 15 yrs and swares by maytag but this is the worst washer ever. At first it would take 1hr or so to fill up with water if it was on cold. I lived with that for a yr. But now it just fills up empties then spins. It doesn't even agitate or rinse! It just clicks off!? I called Maytag and they want 100s of dollars to fix it. This machine is under 2 yrs old and it's just me and my husband not a whole lot of laundry I haven't used it to death! Ridiculous!

Purchase Maytag Centennial 4/07/11, wouldn't fill up with water on 2/27/14.Repairman came and told me I needed new capacitor, none in stock, week to 10 days. I was upset that a new washer would already require a part less than 3 years after I purchased it. What upset me more was seeing the condition of the old capacitor when the new one was installed. It had literally burned out from the inside. I have the part, and actual black plastic(?) had been leaking out of the part. I sent a letter to Jeff M. Fetig, Chairman and CEO, on 3/23/14, complete with pictures and asking for an explanation and if the washer could have caught on fire. No one ever contacted me, even though I sent a follow-up letter on 4/23/14. Disgusted with product, the company for not responding to a customer, and still worried about a possible fire hazard with their capacitors.

In 2009 we purchase a Maytag home HVAC Heat pump/AC unit ($9000) that came with a 12 year parts and labor warranty. In 2014 the coil unit went out and costs $2000 to repair. When we tried to get warranty service we were told that Maytag contracts out the warranty service and that the original service company went out of business and Assurance Home Service was now the warranty provider. Assurance said they had re-written the contracts and were only liable for $190 worth of repairs. Maytag said I would have to work it out with Assurance. When I told Maytag that I bought a product from Maytag not Assurance and that Maytag should stand behind the warranty, they said it was not their problem. This is outrageous, how can a company like Maytag do this? If a company is able to do this, then no warranty will mean anything. I don't care who Maytag contracts to do their warranty service as long as they stand behind the warranty. How can they get away with telling people the warranty is not their responsibility when they market and sell the product with a 12 year warranty? I was never told that the warranty was only good as long as the service provider wanted to honor it and that they could stop whenever they wanted to. I will never buy another Maytag or Maytag connected product again and every chance I get I will tell people not to buy one.

I have a 25 cubic Maytag French Doors with Bottom FreezerSerial # 10872327JJ Model #MF12568AEQ. On Saturday March 8th, 2014 when I came home my ice maker door was opening and closing non stop and the lights were flashing. Then on Sunday the refrigerator quit working. I called Maytag which is by Whirlpool on Monday March10th. to get it fixed. I talked to Paul he said they would take care of it. Long story short. The appliance place said that part has been on back order for over 2 months to call Maytag back. I talked to Amanda she told me she would send out an alert for the part I should have it in 1 week. I called back again I was told I had to wait until April 30th. the part was on back order. I asked how long do they expect a person to be without a refrigerator they said there was nothing they can do about it. I said this has been an ongoing problem with these refrigerators for several years, that this is unacceptable that they should have the parts on hand they said there was nothing they could do and was there anything else they could do for me I told them I wanted another refrigerator they said I had to wait until April 30th it was to soon to replace it. Today is May 1st. I called again now they are saying they will rebuild me computer board in the refrigerator at least another week to rebuild the part not including waiting for the service guy to fit me in and bring it back. I will never by a Magtag product again and everyone that is or having problems call an make a complaint with your State Attorney General something needs to be done with this problem.

I have a Maytag washer and dryer that I purchased new. After my warranty expired, Maytag contacted me about getting a extended warranty contract. What a joke it's a big rip off. They take your money and don't cover nothing and I mean nothing. They ask you five hundred questions and then tell you they don't cover it. They talk to you like you are an idiot, and are very rude. Then when you tell them you want to cancel the contract, they tell you to write it in a letter. When you check back with them they never seem to get the letter. I am very unhappy with this whole situation and will never purchase any other products from your company.

My maytag dryer purchased about 1 year ago is not drying clothes properly. All clothes have a musty smell and don't feel clean.

My details are below:

Model #: MGDC200XWO
Serial #: M12016525

I am so disgusted with my clothes that I don't feel like visiting anyone..

Top line washer only last 18 months. Repairs are almost 1 / 2 of what the thing cost new. It is bad faith build such an appliance with undependable yet costly parts. It is sure an eye opener showing maytag does not live up to being dependable. Looking at the complaint board it is obvious they have turned out an inferior product and care very little that they put this type disposable product on the market. At the very least you would think that maytag would tag the thing cautioning the unsuspecting buyer on purchasing this item. I have owned a number of washer and dryers in my grown life, over the last 45 years, and this is the most shoddy built item i have ever purchased. There may not be any recourse but word of mouth will infect the willing buyers if we get the word out.

My Maytag efficiency washer/water fill stops during a wash cycle. Doesn't matter which cycle selected. Turn it on and wait a few minutes to check on it and its not working. Push in the sstart button and pull it back out to start again.The washer legs are level and the hoses are height aligned properly. What could it be? However, the washer was purchased in 2009, November. Could it be just tired or old now.

My Maytag Centennial Eco washer is also a piece of junk. It randomly started to drain and fill, and now it won't spin, to remove the water. The lid unlocks during the "spin" cycle, then it starts to refill again, after about a minute of not spinning. I wish I had done a little more research, before wasting money on this Chinese piece of JUNK. All of the fake responses by "Maytag" above, are never followed up by the upset consumers. Haven't read a single post, seeing the issue(s) resolved. Maytag has stolen it's last dollar, from my pocket. The Maytag repairman wasn't really lonely after all. he was physically and emotionally drained, after a day of dealing with the junk being sold as "washing machines", that are nothing more than glorified clothes wetters.

"Maytag" says" [quote]please email us at Maytag.[protected]@Maytag.com [/quote]

give me a physical address, so I can mail you a couple of boxes of Hornets, Yellow Jackets and Wasps.

Purchased our French Door Refrigerator in Nov 2012 from Home Depot. In August, our compressor had to be replaced and waited 10 days for a replacement. In the meantime, I lost over $200 worth of food and couldn't use refrigerator during that time. Last week, water started to pool under the unit and ice had formed in the bottom of the freezer. Problem was attributed to a clogged line. Just last night the icemaker stopped working. I called Maytag to request a replacement unit because of the problems, but was told that they had to fix them under warranty. I have lost too many days off of work for this issue on top of the cost of food lost. I called Home Depot to see if they would make it right, but they referred me back to Maytag so they do not stand behind their products. Neither Maytag or Home Depot were concerned that they have lost me as a customer.

I scheduled an appt. with A&E via Maytag customer service. First appt. was scheduled for Wednesday 8/21/2013 which I cancelled with a 24 hour notice and rescheduled for Friday 8/23/2013 from 8 to 12 am. I asked to please be contact 30 minutes prior so I could make sure I would be home since I have school age children that I drive to school. On 8/23/2013 I received an animated call at 7:51 am informing me that a technician was on his way and that I was the first stop. I arrived at my residence at 8:06 am to find a note saying "sorry we missed you" with an 8am time on the note.
First: I was never contact with the 30 minutes prior as I requested.
Second: When I got home and found the note, I called your customer service number and was informed that they were going to contact the manager to arrange for the technician to come back. I received a call at 8:38 am informing me that I had to reschedule my appt. even after I explained that I had taken the morning off to be here. I was told that the central Florida manager Alisha (no last name or ID was provided by the customer service representative) had not approved it and they told me sorry about my luck. Was redirected to another representative without asking anything. I was told that the technician that supposedly showed up at 8am was Thomas ID525105. I am in disbelief that national company as A&E serving one of the biggest appliance companies as Maytag would be so unprofessional and dishonest. Lacking all of the main components of customer service and satisfaction. I will never use your services again and I will never recommend anyone else to do so. I will be posting this on blogs and sending a copy of this complaint to Maytag so that they can find more professional people to deal with so their customers are not as dissatisfied as I was. From you "manager" Alisha all the way down to your "technician" Thomas lack professionalism, value for your customers, and honesty.

Purchased new dual gas/convection range. Did not realize that the range had a new cleaning system, AccuClean. The stove has a cleaning cycle that goes to 200 degrees. You put water on the bottom of the oven and run the cycle. Supposedly there is a new surface on the oven walls so you cannot use regular oven cleaner. When the AccuClean cycle did not work there are no alternatives. I was told to run the clean cycle multiple times and it would eventually work. Unfortunately I did not read Consumer Reports which does not recommend this Maytag model MGR8775AW0. I suppose it is too late to return the range. What a disappointment. Hope this will warn others.