I purchased tires about 1 year ago and while driving today, my low air light came on. I was in Hiram, so I stopped by to have my tires looked at and have them air up low tire. After sitting at the bay for 5-7 mins and speaking to the manager twice, employees just walked by without any acknowledgement, so I left. I cannot get over how poor customer service is here. I will not purchase anything from them again even if it requires me to spend a little more money. There's too many tire places that want my business for me to waste my time with Mavis.