Mavis Discount Tire review: No tire pressure relearn, and improper 4 wheel alignment

On 10/09/2026, I brought my 2014 Buick Lacrosse Premium to Mavis for 4 brand new tires and a 4 wheel alignment. I paid in full a $25.00 deposit fee and $1,328.62 for services rendered. On 10/10/2026 less than 24 hours later I had a tire blow out from the inside on the Parkway with my wife and granddaughter in the car. My dash was informing me that my left front tire was at 0 psi, but when I checked my left front tire was fully inflated and my right front tire was flat. I returned to Mavis on 10/11/2026, I informed them of what had happened and also that my receipt states they did a standard alignment for a base model trim. I was told that there was nothing they could do but file a claim for a defective tire, and I would have to wait days for a new tire to come in. I asked the mechanic why he didn't relearn my tire pressure sensors, and why he did a standard alignment on a vehicle with a premium trim. He told me the sensors will automatically relearn themselves, and that my vehicle does not have a high performance or premium suspension. I then asked the manager for the printout of the before and after alignment specs, and I was told that he can't give them to me. Being unsatisfied and knowing my vehicle has a different suspension than a standard model, and that my sensors have to be manually relearned, they lied to me lost my trust and wasn't going to touch my car. Because of their gross negligence and incompetence, my TPMS failed and therefore could not warn me of a low tire pressure which led to a catastrophic blowout on the highway. They compromised public safety and demonstrated a reckless disregard for our lives as well as everyone else on the road. I brought my car to the dealership with an explanation of my concerns. They did an inspection of my vehicle, they found internal wear to the inside of both front tires, and a previous alignment out of factory specs, and improper. They replaced both front tires, relearned my sensors and did a 4 wheel alignment bringing back to factory specs, and a printout of the before and after alignment. I paid them in full $1073.09 for their services and I am thankful, now my vehicle is safe and road worthy.