Yoooo there manager tyler broke my battery then had to rent me a car from enterprise! I took the car back to mavis not knowing I could have took car back to enterprise because tyler said ms. Couch I got u, no problem I can take it back. The sat their at there store fro two weeks as they joy ride and wrecked the vehicle. I had already relocated to california not knowing they still had the car. The rental was in mavis name. When is fickling to me is why am I being targeted to pay for damages knowing damn well I did not have the car and I left the next day mavis had fix my car. I spoke to all these so called high up managers fake guys trying to save each butts. Good ole boy system. I am not falling for that. I am a female who works hard and I am not going to pay for something I know I had nothing to do with it. Enterprise called me like ms. Couch you bringing the car back? I said excuse me the manager stated he was bringing it back? Tyler never brought the car back. Okay when I dropped the car back it was on camera that nothing was damaged on vehicle and why am I being punished for mavis mistake and yes their manager tyler still works their after he wrecked the car. That is so not customer service that is a crock and dishonesty. I just got my mail and enterprise reporting me to a debt collection looking for the $979 dollars in damage that tyler the manager from mavis in charlotte, nc on north tryon street has caused. He get's a slap on his hand and keep his job. If that was a black manager and I was a white woman. Go figure how all thi swould have been played out and I would not be on her voicing some serious concerns. This is madness and I already reported you guys to the bbb and will be reporting you the naacp as well as legal shield. I am going to fight this to the end. This took place in august and still a problem. If I was a guy this would never been an issue. This is some bs.
Desired outcome: STILL FIGHTING FOR WHAT IS RIGHT AND THEY HAVE DONE NOTHING BUT GIVE ME THE RUN AROUND BECAUSE THEY DON'T WANT TO PAY FOR THEIR MISTAKE THEIR EMPLOYEE MADE