Invoice # [protected]
Operator # 8133
1/30/21
I went to have an Alignment done on my 1999 GMC Sierra,
after services completed I was shown a picture of a alignment screen on a cell phone supposedly that there machine wasn't printing. Well drove it home and the steering wheel was off and it pulled to the right.
1/31/21
I returned to Mavis to have them check the alignment on my truck, the service writer goes to the alignment tech and I guess, after chatting in the garage area after a little while the manager comes out with said phone from the day before with the picture of the alignment, and started to tell me that everything was within spec, I asked them to drive it, and then the manager was giving me the run around, I got annoyed with this and said just [censored]ing drive it, at that point he kept giving me the run around so I just turned and left as the manager was raising his voice yelling at me, telling me that it was Sunday and they were busy.
I wasn't trying to get vulgar with them I just wanted to get the issue addressed, and taken care of.