Mathis Brothers Furniture review: Customer service

I recently received a $50.00 gift card in appreciation of being a loyal customer.
Today I went to purchase toys for my grandchildren went to select many toys that were over the $50.00 and that was fine, but when I went to the counter (which I had to stand in line for over a half hour) I was told that I had to purchase $399.00 of other merchandise in order for $50.00 to be provided. I was very angry that I just left the items at the counter. I have been a customer for over 10 years, purchased 2 sets of living room furniture, dining furniture, sofa beds and recently a very expensive mattress. I feel that the gift card was a rip off, I will never buy one single thing from this furniture ever again. This is the way you treat customers.
Sorry I wasted all my money on this store.

Ruben and Rose Gutierrez