The complaint has been investigated and resolved to the customer’s satisfaction.
This review was chosen algorithmically as the most valued customer feedback.
I have been trying for over 2 weeks to cancel my subscription to Match.com with AOL.. there is no way to contact them. Their contact page only gives you options of cancelling or signing up for AOL and has nothing to do with Match.com
Also, I signed up 1 month ago and clicked on try 5 free days... instead my account was charged the approximately $30.00,,, because I gave up trying to figure out how to reach them, I stuck with it for the 30 days.
What a rip off... If I'm charged for another month, I'm contacting the Better Business Bureau.
JD
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
88 comments
I have been trying to get help signing into my account for a week now. Everyday they will say it will be fixed in 24-48 hours. I still cannot sign in, and they also have overcharged my checking account
i singed up by mistake and do not want my card billed again, i do not know which e- mail was used, my# is [protected] can i talk to a live person please.
In competence ,no follow through,inconsistent with member ,no support dis connected number ,no reasoning for my inability to see whats wrong with my membership ,cold,unavailable
Hello
Joined Match hoping to meet nice ladies. All I found was scammers trying to sell you crypto and AI funds. Match DOES NOT vet anyone. This is a disgrace this company doesn't check the history of their members with AI
Will not give refund if you are dissatisfied.
Pathetic
Do not join
I was contacted by scammers 5 times. Most other profiles appear to be inactive. I was double-billed each month and can't talk to a live person. They may have matched a few people. but I believe they have scammed many more.
They closed my account for supposedly "violating their terms of service". I have no idea what I did wrong? I appealed their decision and 2 weeks later they finally reopened my account but now I can't get past their phone verification. E-mails with questions do not get answered and the problem is still not solved a month later.
Banned twice with no explanation then told it was error, banned again. No refund for paid services. This despite the fact they have no problem with majority of woman operating a scam
Run away from this site
If they don’t take your money and deny access , you will get multiple scams, fake profiles and put yourself in danger of identity theft
There's a girl out there that goes by Anna. No last name, no phone number, email address iplaychessonlyy@gmail.com. she tried to romance me int sending her money. First 700 then 200 then 200 on a itunesapple gift card. I didn't fall for it but you should be aware that she is out there and you might be next.