Massage Envy Santa Fe NMpoor service

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a verified customer
Verified customer

The place is filthy. The massage therapist made the mistake of doing an intake form with the lights turned up high. The walls are covered in shoe marks and greasy hand prints. I decided to leave my socks on because the AC was too high. I noticed my socks were covered in black on the soles after the session. The carpeting loaded with oil stains and obviously never cleaned.The sheets were wrinkly and had staining. My massage therapist went on and on about her practice outside of ME. The heated rice sock was nice. But why socks? Why not pretty covered cloth rice pillows. I suppose it's the only clean socks in the place. Bathroom was dirty. Someone elses pee all over the seat. No toilet paper on the broken roll. That purple design all over the place is wretched. Purple walls. Purple blankets. Yuk! I don't think they wash those purple blankets on the massage table often. Mine smelled like sweat and perfume and feet. Never again!

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