This review was posted by
a verified customer
Verified customer
Review updated:

Actually, this should be a -3 stars because working at Macy's is a joke! I can only speak for my own store and experience but if you are in Houston, Tx DO NOT go to the West Oaks Mall Macy's. The managers are lazy and delegate all their responsibilities to the AST members and then yell at them for not getting their duties done. Speaking as an employee no wonder the turn over is so high. It's the most unprofessional, catty hostile work environment I have ever worked at. Employees are written up for everything from not making sales to not smiling enough (true story). The store manager shops and puts merchandize in her office till it goes on sale so she can get it for pennies on the dollar. The store looks like crap and no one has loyalty. I am sorry but when you are nit picked to death, you as a employee don't have much "Magic" to spread around. No wonder your satisfactory rating is below 50%. I hope this location closes in the near future. Even as a customer I will not shop in my store. Actually, this experience has closed me off from ever shopping at Macy's ever again.


  • Pa
    Patti66 Mar 12, 2021
    This comment was posted by
    a verified customer
    Verified customer

    I work at Macy’s and unfortunately I had been continuously harassed by a black lady. I filed a harassment case against her. A couple of months later I get called to HR. They made me sign a piece of paper that said if anything else came from it I would be terminated??? I could not believe it. I was the one being harassed. So our store made a path to growth bonus. They would not give me my bonus because it was a final warning even though I had never been written up before. The lady I filed the report against received her bonus. I have contacted a attorney but not sure yet if it will do any good. I told my boss that I had contacted a attorney and he asked what he could do to make things right. I said give me my bonus check that I worked for! I can’t believe I have been treated like this. The have a code of conduct rules which is a joke. They say they don’t tolerate harassment but that is a lie because I reported harassment and I was the one written up?? WTF

    0 Votes
  • Ch
    CharterDell Jul 28, 2011

    First off, i was recently laid off from my job in June. Im a college student and dont get financial aid because my parents make too much money. I had heard from some people that macys was hiring (Hmm i wonder why). I loathe retail. I used to work at forever 21 and even i witnessed alot of crap. Im pretty sure i can handle macy because forever 21 is a messy, hectic, and stressful place. I had been applying for stores for a whole month and macys was the only place that responded. Anyways, i purposely put on my application i couldnt work friday, sat and sunday nights. I know how those retail stores work. I knew they would schedule me for the ### hours so i didnt put them down. Aftering offering me the position, the guy said friday, saturday and sunday nights were the only hours available. Plus, being scheduled for those orientation days tues/thurs is ridiculous. I go to school tues and thurs and i dont understand why those are the only days that are offered. Uggh i knew at that moment that macys wasn't going to be as understanding and helping as i thought it to be but, being a person that has bills to pay (car insurance, car note, food, gas etc) i told them that i could work those hours as "on-call." I am pretty sure i am going to regret working there, but i dont plan on staying for long. I just needed something to get me buy till october till im done with school and move.

    0 Votes
  • Cu
    CustomerIndiana Jul 23, 2011

    Macys is working very hard to be the next Borders Books in retail history.

    1 Votes

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