Lycamobile — cheating by not discontinuing monthly plan despite several request for discontinue auto renewal of the monthly plan.
Despite several requests/mails for changing my Lycamobile numbers monthly plan option to prepaid plan, the have not acted (but always gave false promises to do within 24 hr, 48 hrs due to technical prob. and so on) till date. Even when asked to just disable the monthly auto renewal option for the unwanted monthly plan they are not acting on it. Every time after 1 hour wait on customer care number, they are telling lies and making false promises of doing it. but till now even the monthly auto renewal option is not discontinued. As evident in the attachment the next auto renewal is schedule to be on 08/10/15. If this happens then it will be a big fraudulent act on the part of Lycamobile Denmark, and I want your help to stop this. Please help me and stop this type of hard -earned-money syphoning from a customer by a mobile company.