CB Department Stores LuLu Hypermarket samsung note 10 plus smn976q

LuLu Hypermarket review: samsung note 10 plus smn976q

Tahani of AE

Jan 25, 2020 10:10 pm EST

Resolved

Replied

date of the incident:25-1-19 about 0900hr pm
my telephone no [protected]
discription of the incident:
i bought the mobile yesterday night and when the y explain for me the feature of the mobile its dual sim card but when i open the set at home its only one sim card and its expensive by 4000 dh i took long time to collect this money and to buye the mobile, i paid alot to be satisfied as customer but im disappointed.

i paid to get good feature but why i was given the wrong mobile?
resolution:i want to get dual sim card as i request and paid for

LuLu Hypermarket response

Jan 26, 2020 9:17 am EST

LuLu Hypermarket customer support contacts

Phone numbers

+973 17 553 555

+965 23 910 111

Address

Y-Tower Building, Al Nahyan Camp, P.O. Box 4048, Abu Dhabi, AE

Website

www.luluhypermarket.com

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View all LuLu Hypermarket contacts

Hello Tahani, we apologize for the inconvenience, kindly send a detailed e-mail of your issue with bill copy and warranty certificate along with your contact details and the branch where you purchased the mobile phone unit to customerservice@luluhypermarket.com so we may contact you at the soonest. Thank you!

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.