Lull’s earns a 1.0-star rating from 3 reviews and 1 complaints, showing that the majority of mattress buyers are dissatisfied with their sleep experience.
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Do Not Buy This Mattress
Do Not Buy This Mattress... lull's 100 Day Sleep Trail is a Trick... My Wife and I Paid $1700 and Called and Email that we were Not Satisficed with lull, so they talked us into trying a "Support Topper" and BAM "No Refund" we missed the 100 Day Mark... Conmen, Shysters, "Made in China" B.S. Materials, Junk... Don't Waste Your Hard Earned Money
Replied
My credit card company once in a while has fraud alert notifications; after expiriencing this with a purchase at Lull
My credit card company once in a while has fraud alert notifications; after expiriencing this with a purchase at Lull. I recieved a call the following morning from Lull asking for a picture holding my credit card; what kind of racist antics are these. I paid in full after dealing with my credit card company and now I have to be humiliated by clearing the same incident with the vendor after I veeified my informatiuon and confirmation during the screening. I would not buy from this humiliating company ever again.
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
Lull Mattresses is participating in unsolicited email campaigns where unsubscribe button is used to verify and confirm the email address
Lull Mattresses is participating in unsolicited email campaigns where unsubscribe button is used to verify and confirm the email address. I clicked unsubscribe and only received more emails from them and additional emails from other entities. Additionally there is no method for them attaining my email address other than questionable methods. I have never been to their website nor any other online "revolutionary" mattress site. They appear to be a non reputable company whom is not following fcc solicitation laws. I would question their integrity and practices in general.
The complaint has been investigated and resolved to the customer's satisfaction.
Lull Complaints 1
I purchased my lull mattress in November and the left side of the mattress has started to sag
I purchased my lull mattress in November and the left side of the mattress has started to sag. I contacted customer service and they wanted to send out a mattress cover. I don't think that is going to fix the problem. When I sent pictures to Victor he said it looks like the mattress did not expand fully. I make monthly payments without failfor my mattress and it is already defective. There is a 10 year warranty on the mattress imagine what it is going to like in a year or 2. Iwould like them to stand behind their product and send out a replacement mattress.
I purchased my lull mattress in November and the left side of the mattress has started to sag. I contacted customer service and they wanted to send out a mattress cover. I don't think that is going to fix the problem. When I sent pictures to Victor he said it looks like the mattress did not expand fully. I make monthly payments without failfor my mattress and it is already defective. There is a 10 year warranty on the mattress imagine what it is going to like in a year or 2. Iwould like them to stand behind their product and send out a replacement mattress.
Is Lull Legit?
Lull earns a trustworthiness rating of 58%
Think twice and be always careful when sharing sensitive information.
We found clear and detailed contact information for Lull. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Lull.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Lull.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several mixed reviews for Lull have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Lull protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- iQ Abuse Scan has reported that Lull is engaging in spam activities. If you receive unsolicited messages or offers from this site, be wary and take measures to protect yourself.
Overview of Lull complaint handling
Recent comments about Lull company
I purchased my lull mattress in November and the left side of the mattress has started to sag
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Do Not Buy This Mattress... lull's 100 Day Sleep Trail is a Trick... My Wife and I Paid $1700 and Called and Email that we were Not Satisficed with lull, so they talked us into trying a "Support Topper" and BAM "No Refund" we missed the 100 Day Mark... Conmen, Shysters, "Made in China" B.S. Materials, Junk... Don't Waste Your Hard Earned Money