CB Airlines and Air Travel Lufthansa

Lufthansa review: Refund voucher & new purchase

Balarama Avadhuta of HU

Aug 28, 2023 8:34 am EDT

Verified customer

Featured review

My name is Balarama Avadhuta. I was promised by Lufthansa a refund of 600 EUR, for a missed flight, BUCHUNGSNR.: 3CH83R, on 20 October 2022, and since almost one year now, I still have not got my money back. I want to use this voucher, FB ID [protected], to book another flight from Munich to Merida, Mexico. I addressed an email to Lufthansa Customer Relations, but Lufthansa does not even reply anymore to my requests and complaints.

I also asked Customer Relations to write to me in English because I am American; I do not speak German, and Google Translator is unprecise with translation, yet Lufthansa employees write me only in German.

I want to fly from Munich to Merida, Mexico on the most affordable flight, on or about 1/10/2023 and return on or about 1/5/2024, and I want to use my voucher to pay part of the deal, but it seems Lufthansa is not responsive. Please, let me know how I can use my voucher to purchase a ticket? And please provide me with a Customer Service contact number hence it seems emails are often disregarded for longer periods.

Desired outcome: Buy a ticket by using my voucher FB ID [protected].

Lufthansa - Refund voucher & new purchase - Photo 1

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Lufthansa Contacts

Lufthansa phone numbers

+49 69 867 99400

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Germany

+43 120 609 2773

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Austria

+41 22 761 4522

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Switzerland

+34 910 900 700

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Spain

+39 2999 539 20

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Italy

+33 387 130 113

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France

+352 34 2080 8063

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Luxembourg

+32 2700 6452

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Belgium

+31 70 770 9396

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Netherlands

+44 15 1237 3300

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United Kingdom

+45 433 14 889

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Denmark

+47 230 249 69

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Norway

+30 21 1198 6230

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Greece

+1 (954) 635-4549

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USA

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Lufthansa address

Lufthansa Aviation Center, Airportring 21, Frankfurt am Main, 60546, Germany

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