Having problems with Louis Vuitton?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Louis Vuitton reviews first appeared on Complaints Board on Sep 15, 2008. The latest review Card holder was posted on Feb 20, 2021. The latest complaint missing product ia37qe on the same day of purchase was resolved on Nov 11, 2017. Louis Vuitton has an average consumer rating of 2 stars from 123 reviews. Louis Vuitton has resolved 22 complaints.

Louis Vuitton Customer Service Contacts

+1 866 884 8866 (USA and Canada)
+44 207 998 6286 (United Kingdom)
+61 130 058 2827 (Australia)
+43 15 336 151 (Austria)
+32 22 892 828 (Belgium)
+45 33 151 022 (Denmark)
+49 211 864 700 (Germany)
+353 16 590 294 (Ireland)
+31 205 755 775 (Netherlands)
+41 223 110 232 (Switzerland)
+852 81 001 182 (Hong Kong)
+60 130 088 8586 (Malaysia)
+63 27 560 637 (Philippines)
+65 67 883 888 (Singapore)
+27 117 849 854 (South Africa)
+82 234 321 854 (South Korea)
+66 26 647 272 (Thailand)
22, avenue Montaigne
Paris, Colorado
France - 75008

Louis Vuitton Complaints & Reviews

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Louis Vuitton Bag — gcash scammer

Hi guys! I'm also a victim of this kind of scam. dale adrian mangahas be aware of this seller from...

Louis Vuitton — repair

Beware before you purchase a Louis Vuitton! I have a Totally MM that I purchased 8/10. The canvas began to...

Louis Vuitton Handbagsits a scam, never received it

We ordered a purse, totaling alittle over 228.00 in the beginning, of dec 2011. Dec 2nd to be exact. Received a tracking num Of 102, never heard anything else. There is no phone number and no address listed. Our emails go ignored and the tracking number is nonexistent.

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Louis Vuittonbad warranty

    Be careful buying any Louis Vuitton product. I bought a $500 wallet and a $300.00 key fob from this store in December 2010. I took it back in a couple of months because the stitching on the wallet unravelled within a year. They told me that they don't have warranty at all on any of their products. The manager stated that as soon as you walk out of the store and use their product then you own it whether it lasts for a year or not. No way to fix or return the product for you and that you would have to take it somewhere else to get it repaired. This is really bad warranty considering that if you bought a wallet from Macy's or Nordstrom and paid $500 for it they will automatically take it back if you have the receipt. You don't even have to have a reason to take it back. But this wallet obviously was very poorly made since the stitches unravelled. Too bad for Louis. They don't stand behind their products at all.

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Louis Vuitton — first and last! never anither louie!!! worst service ever! sales people are incompetent and I hope the company goes bankrupt!!!

      Don't ever buy anything Louis Vuitton! If you're thinking about it, go to a different brand! The...

      We are here to help

      • 16 years' experience in successful complaint resolution
      • Each complaint is handled individually by highly qualified experts
      • Honest and unbiased reviews
      • Last but not least, all our services are absolutely free

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Louis Vuitton Rouge Fauviste Sara Wallet — counterfit

      Seller sold wallet as an authentic lv wallet on june 27, 2011, never used as I was planning to use for a trip...

      Louis Vuitton Stresa Pm Handbag — fake handbags/unauthorized seller

      Buyers Beware!!! This company after doing intensive investigation are not authorized by Louis Vuitton to sale...

      Louis Vuitton Outlet On Line — they stole my money

      I have tried to solve for going on 5 mos' ', I am new to on line purchasing. My husband bought me...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Louis Vuitton Outlet Chinapaysite

      I used this website to pay for an item from the louisvuittonoutlet in China. The store has no reocord of my order and has not returned my my e-mail inquiries. They debited my account immediately...Ii believe THIS IS A SCAM.

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        • Li
          Li2010 Dec 30, 2010

          Phishing / Fraud / Badware
          I ordered an Ipod Nano 5 on the 16 December 2010 for a Cristmas present through "ipod nano online store.com" and still havent received anything!. My bank card was charged straight away!!! I have emailed every day but no response.To make matters worse i just found out that i have been charged for 2 other new credit card transactions on products i have never bought, from "china"!!...CONSUMERS BEWARE DO NOT SHOP AT IPOD NANO ONLINE STORE.COM OR SIMILAR! neither on Showtopay.com. THEY ARE A BIG SCAM/FRAUD "companies under the same umbrella"!!
          By Li on 30 Dec 2010

          0 Votes
        • Wi
          wildgoof72 Nov 19, 2010

          I notice on my bank statement that the transaction was cleared and it was £73 I thought the item I bought was £69 and before I paid for the order there no extra charge just a free shipping...

          0 Votes
        • Wi
          wildgoof72 Nov 19, 2010

          Hello,
          I bought a ipod nano recently on 7th November for £69 through a compare shopping result because I was looking for a Christmas present for my daughter however I found the site and ordered the Ipod and paid £69 the transaction was cleared on 8th November and still not received the Ipod, I have been emailing the company visamaster and all I am getting is a response within 48 hours but that was it.
          I have not received the Ipod and I am starting to feel annoyed about it.
          I email the company this morning to complain about not receiving the Ipod and demanding for my money back or I will get legal action.

          I had no idea this would have been a scam.

          Leanne.

          0 Votes

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Louis Vuitton — bad service and bad product

        My Note to Louis Vuitton: I have recently had a second terrible experience at your Palo Alto, CA store. I...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Louis Vuitton Monogram Speedy 30 — refund credit of $445.89

        I bought a Louis Vuitton Monogram Speedy 30 on July 19th, 2010 totalling $745.89 dollars. I gave them $300.00...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Louis Vuitton 2010 Fall Handbags Collection — http://www.europehandbag.com

        Just when we thought we’ve seen every iteration of the logoed Louis Vuitton bag, they go and make a...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Louis Vuitton — defective merchandise and poor customer service

        Louis Vuitton bags carry poor quality and worst customer service I ever experienced with a luxury merchandise...

        Eluxuryin - Louis Vuitton — fraud / scam

        This website claimed their Louis Vuitton items were genuine and authentic with of course much cheap price. In...

        Lazata.com Louis Vuitton Fakes — selling fake bags advertised as authentic

        The woman on the phone says they sell "Authentic Bags" by Louis Vuitton and other designers and that the...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Louis Vuitton Productrip-off fraud

        I was totally ripped off by this seller on ioffer.com and now ioffer banned me for reporting the fraud and warning other users on some of his other items for sale. What we need is for anyone scammed by this seller to contact Paypal in the next 3 months and file a claim against them under the (resolution center). 1 person complaining to Paypal will be meaningless. Paypal helps these criminals perpetuate fraud against the honest account holders there and this is heinous. These criminals can send us anything they want and as long as we get the package no matter what is in it we are scr*wed. I was sent a bait and switch item which was an worthless imitation of the real picture on the seller's ioffer site. What I received isn't worth $1 and I lost $50 for 2 of them. I added the website url of the con artist and if you look at the conversation you will see what occurred. I'm( snagglepus ) there. Yes I'm the fool, but don't let yourself be another one. Here is the pertinent info of my rip-off. If you have also been scammed by this person please contact Paypal ASAP. If more than 1 person complains maybe we can at least get his acct cancelled. Our money is gone, gone, gone!

        Louis Vuitton Cerises Key and Change Holder
        item #[protected]
        seller: lous.na

        PS: I didn't use my real email here for I don't want more spam than I already get. This is a true story above

        Add your opinion

          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Louis Vuitton Purse — would not allow me to return

          I ordered a louis vuitton purse and it was made very poorly. On the website is said we can return the purse...

          Yes Louis Vuittonpaid for goods never received and bogus traking no.

          Ordered and paid for a handbag via PayPal into their account at this email address: [protected]@gmail.com . They gave me this bogus tracking information http://yeslouisvuitton.com/product_view.php?id=779. when trying to contact them they just dont reply. So please be aware that they will just take your money.

          Add your opinion

            By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

            • Ca
              caroline shipman Sep 07, 2013

              Too late for me, I ordered from http://www.louisvuittonvips.com They took my money but never shipped anything.
              Please run a "whois" search. This is what I found - too late for me, but hopefully not for you :
              Domain Name ... louisvuittonvips.com
              Sponsoring Registrar ... HICHINA ZHICHENG TECHNOLOGY LTD.
              Name Server ... dns23.hichina.com
              Registrant ID ... HC-[protected]-CN
              Registrant Name ... wei chen
              Registrant Organization ... chen wei
              Registrant Address ... xiamenhubinnanlu91
              Registrant City ... xiamen
              Registrant Province/State ... Fujian
              Registrant Postal Code ... 361000
              Registrant Country Code ... cn
              Registrant Phone Number ... +86.[protected]
              Registrant Fax ... +86.[protected]
              Registrant Email ... [protected]@qq.com

              Email Search: is associated with about 9 domains
              Registrar History: 3 registrars with 1 drop.
              NS History: 6 changes on 5 unique name servers over 2 years.
              IP History: 4 changes on 4 unique IP addresses over 2 years.
              Whois History: 12 records have been archived since 2011-12-23

              0 Votes
            • My
              myjerseys Sep 19, 2012
              This comment was posted by
              a verified customer
              Verified customer

              Wholesale Cheap Authentic NFL Jerseys USA: Customized NFL NHL MLB NBA jerseys,

              Cheap Nike NFL jerseys, Women MLB hats Caps, youth soccer jerseys, NHL kids jerseys, Reebok NHL jerseys and NBA jerseys for sale CheapJerseys.com

              http://www.6pmsjerseys.com

              0 Votes
            • Ju
              JustiCe021 Aug 12, 2010

              They burned me too and they don't just have one website they are ripping people off from. They keep opening new ones everyday.

              http://www.designers-bags.com
              http://www.louisvuitton100.com
              http://www.louisvuittonbagss.com
              http://www.todaylouisvuitton.com
              http://www.louisvuitton-vip.com
              http://www.shoppinglouisvuitton.com
              http://www.storelouisvuitton.com
              http://www.louisvuittonandgucci.com

              This is just to name a few but not even half. They all have the same whois info which is the following. So take the name of the site and do a whois search on the website url. If you see this company come up as their servier? Red flag -Dont buy!!

              Registrar: HICHINA ZHICHENG TECHNOLOGY LTD.
              Whois Server: grs.hichina.com
              Referral URL: http://www.net.cn
              Name Server: DNS15.HICHINA.COM
              Name Server: DNS16.HICHINA.COM

              The DNS# will not be the same for all but everything else will be.

              0 Votes

            Yes Louisvuitton — items not received/bogus tracking no.

            I paid last august 18, 2009 through my credit card after 3 days they give me a tracking no. but when i...

            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved
            Louis Vuitton, Chanel, Chriostian Louboutinnot authentic products as promised by email

            After receiving an email that the products were inded real. I ordered them... When they arrived... They were poor quality knockoffs... I called them and told them the problems... Glue on one handbag, chanel logo wrong and charms tinny, and the shoes not of good quality... They said to email them and they would send me the address to mail them back... I notified visa... My emails are not accepted and bounced back to me... I have written email proof that they stated the past season products were authentic... Now their phone is disconected... This is a scam of the greatest kind... I thought that because they were p[st season merchandise I could believe them... But that was certainly not the truth... I noiw have to find a store that carried the merchandise and have them write a letter for me that these are not "the real deal"... What an expensive lesson to learn... Never again will I order something online
            B. B. Kaplan

            Add your opinion

              By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

              • Ma
                Majorpissed Aug 24, 2009

                This website is a total scam i was stupid enough to buy three bags from this website, when i got the bags they were total fakes! I even talked to the lady from the website she said the bags were real and that they were from Italy and France. She told me that i could even go the the actual designer store and have them confirm that they are real. I did just that, and they told me they were fake! I called her back and told her that i knew the bags were fake, she said "how?" I told her i could just tell and that i went the designer stores to have them confirm for me. She still kept saying, "the bags are real" And then she said, "we don't get the bags from the store we get them directly from France and Italy". The thing is, she's the one that told me to go to the designer store in the first place to confirm, and now she's mad cause i actually did it. Another thing is, why on earth would France and Italy send real designer handbags to Hong Kong so that these people could sell their merchandise for dirt cheap on the internet???? I wish i knew that before i purchased the bags. Anyways, after the lady kept getting all mad, she started pissing me off and i didn't know any other way to make her understand me so i finally asked her if she spoke chinese because i had a feeling that if her company is in Hong Kong she must speak chinese. So when i asked her about speaking chinese, the tone in her voice changed she became alot nicer she said, "Yes, do you speak chinese?" So i handed the phone to a very dear friend of mine that speaks chinese, and my friend yelled at her and told her in chinese that selling fake bags are illegal and my friend asked the lady if she wants to go to jail and that she was going to call the FBI on her. The lady then told my friend that she would take care of the situation and then hung up the phone. I've tried to call this lady back tons of times, no answer! I tried calling again, but her phone was disconnected. I have filed a dispute w/my bank in hopes of getting my money back. This website is now being investigated. I was so mad that i even called the Better Business Bureau but they could not help, i called the Federal Trade Commission, they could not help me. I came across this website called IC3, they are affiliated with the FBI. I even spoke w/an FBI agent and told him what happend, he told me to file a complaint online so i did. If anything the only people who could help me get my money back would be my bank. I'm hoping and praying that all will work out. I have been so stressed out because of what happend it's making it hard for me to function sometimes. These people are going down one way or another! They have messed w/the wrong person!

                0 Votes

              IN THE NEWS

              Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
              If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
              One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
              A consumer site aimed at exposing unethical companies and business practices.
              ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
              You'll definitely get some directions on how customer service can best solve your problem.
              Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.