Menu
Moda Operandi Customer Service Phone, Email, Contacts

Moda Operandi
reviews and complaints

Moda Operandi's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.modaoperandi.com
www.modaoperandi.com

Learn how the rating is calculated

2.2 27 Reviews 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Moda Operandi reviews 27

ComplaintsBoard
E
12:00 am EDT

Moda Operandi A Unique Fashion Destination with Room for Improvement

Moda Operandi is a fashion-forward platform that offers a curated selection of designer clothing and accessories. While the site boasts a wide range of high-end brands and the latest fashion trends, some customers have expressed concerns about customer service and return policies. It's evident that Moda Operandi has the potential to be a top-tier fashion destination, but improvements in customer service and clarity around policies are needed to enhance the overall shopping experience.

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
T
5:40 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Moda Operandi Roupas

Adoro as roupas que voc?s tem, s?o lindas, pre?o ? bom. O frete razo?vel, e as vezes demora, outra n?o. Nossa recomendaria ? todos.

Bernadete

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
B
2:49 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Moda Operandi Love this site!

Can find almost everything I am looking for about fashion on this site. I can spend hours looking at the latest designer collections and researching what is currently in and the latest trends in fashion.

Read full review of Moda Operandi
Hide full review
  1. Pros
    1. Curated luxury fashion
    2. Exclusive designer trunkshows
    3. Personal stylist consultations
    4. High-end lifestyle items
    5. Advanced pre-order options
  1. Cons
    1. High Price Points: Premium pricing excludes budget shoppers.
    2. Limited Market Reach: Focus on luxury may limit customer base.
    3. Intense Competition: Rivals like Net-a-Porter offer similar goods.
    4. Niche Selection: Curated collections may not appeal to all tastes.
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Moda Operandi Shopping

The vast diversity of your offerings are awesome; the styling of them is inspiring; I love "meeting" the women, whose professional talents, creativity, and point of view are obvious and worthy of emulation.

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Moda Operandi ??? ???? ??????????

? ? ? ? LITTLE LIFFNER, ? ? ?. ? ? ? FARFETCH. ? ? ? ? ?. ? ? ? MODA OPERANDI ? ?, ? ? ? ? 70%. ? ? ?.

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Moda Operandi Excellent site

I buy from them a pre-paid father belt and I received it after 3 months or 4 that was the deal in the first time so everything was excellent the services was very great i a devise you to try it. It worth trust

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Moda Operandi Great site, especially for more rare designer finds

I love Moda Operandi. I've scored several Rick Owens pieces I never would have been able to get in my size thanks to them.

They have great sales & an overall awesome selection. I highly recommend MO, especially to Rick Owens fans!

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Moda Operandi Moda Operandi: The Ultimate Destination for Designer Fashion

I gotta say, Moda Operandi is the real deal. I've been shopping on their website for a while now, and I gotta say, the experience is excellent. Like, seriously, excellent. I mean, I can't even count how many times I've found the perfect outfit for a special occasion on their site. And the best part? They have a ton of designer brands that you won't find anywhere else.

The website is super easy to navigate, too. I'm not the most tech-savvy person out there, but I've never had any trouble finding what I'm looking for on Moda Operandi. And the checkout process is a breeze. I've had some bad experiences with other online retailers where the checkout process is a nightmare, but that's definitely not the case with Moda Operandi.

Oh, and let's talk about their customer service. It's top-notch. I had a question about a product once, and their customer service team was super helpful and friendly. They really went above and beyond to make sure I was satisfied with my purchase.

Overall, I would definitely recommend Moda Operandi to anyone looking for high-quality designer fashion. The experience is excellent, and you won't be disappointed.

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Moda Operandi Moda Operandi Review: Great Products, Disappointing Delivery Times

I was really excited to order from Moda Operandi, hoping to receive my items in just 3-5 business days. However, after waiting for 7 days, I decided to give them a call to check on my order. To my disappointment, I was informed that my order had not even been sent out yet. The customer service representative apologized and explained that they were experiencing a high volume of orders.

This is not the first time this has happened to me. In fact, it has happened twice in just one month. The last time I ordered from Moda Operandi, it took 2 weeks for my order to arrive. I think it would be better if they were more transparent about their delivery times. If they stated that their delivery time is 14 days instead of 3-5 business days, customers would not be left waiting and disappointed.

Despite these issues, I still love the products offered by Moda Operandi. They have a great selection of high-end fashion items that are hard to find elsewhere. I just wish they could improve their delivery times and communication with customers. Overall, I would still recommend Moda Operandi to anyone looking for unique and stylish fashion pieces.

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Moda Operandi Mixed Feelings: My Experience Shopping on Moda Operandi

I gotta say, I had a bit of a tough time finding clothes that fit me on Moda Operandi. I'm a bigger gal, and the biggest size they have is EUR 46. So if you're around my size or bigger, you might have some trouble finding something that fits just right. I did end up splurging on a top for my sister, who wears a EUR 42, but we were hoping it would be a bit bigger so we could both wear it. Unfortunately, it didn't fit her quite right and didn't look exactly like the pictures.

One thing that really bugged me was that if you live outside the UK and need to return something, you have to pay for the shipping yourself. And let me tell you, that ain't cheap. It's a shame that they don't offer free returns, especially considering how pricey some of their items are. It feels like you're paying for the brand name more than the actual quality of the clothes.

That being said, I did find some really cute pieces on Moda Operandi that I couldn't resist. The website is easy to navigate and they have a great selection of high-end fashion. Just make sure you check the sizing chart before you buy anything, and be prepared to potentially pay for return shipping if it doesn't work out.

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Moda Operandi Unprofessional and Unacceptable: My Experience with Moda Operandi

I recently had an experience with Moda Operandi and I have to say, it was not a good one. I placed an order using a discount code that was offered to new customers, but when my package arrived, it was recalled by the company due to a pricing discrepancy on their website. I was shocked and confused, as I had simply placed a normal order using a valid discount code.

To make matters worse, the customer service I received was extremely unprofessional. They didn't seem to care about my situation at all and were not helpful in resolving the issue. I was charged for the order, but have yet to receive a refund for the recalled package.

Overall, I would not recommend shopping with Moda Operandi. Their lack of concern for their customers and unprofessional behavior is unacceptable. I will not be shopping with them again in the future.

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

Moda Operandi Disappointing Experience with Moda Operandi: Fake Designer Labels and Poor Customer Service

I recently had an experience with Moda Operandi that left me feeling quite disappointed. I had purchased a pair of Prada winter boots from their website, and was excited to receive them in the mail. However, after wearing them a few times, I noticed that the right foot was extremely tight and uncomfortable. I couldn't understand why, as both boots were labeled as size 38 1/2.

I decided to investigate further, and upon comparing the soles of each boot, I realized that one was at least an inch shorter than the other. It was then that I realized the labels on the boots were fake, and that I had been sold a knock off item. I was shocked and frustrated, and immediately reached out to Moda Operandi for assistance.

Unfortunately, my experience with their customer service was less than satisfactory. Despite my attempts to explain the situation and request a refund or exchange, I was told that there was nothing they could do to help me. I was left feeling sad and frustrated, and would not recommend this company to anyone looking for authentic designer items.

Overall, my experience with Moda Operandi was a negative one. While their website may offer a wide selection of designer items, it's clear that they cannot be trusted to sell authentic products. If you're looking for high-quality designer items, I would recommend shopping elsewhere.

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Moda Operandi Disappointing Customer Service and Slow Shipping: My Experience with Moda Operandi

I gotta say, I'm pretty disappointed with Moda Operandi. I mean, it's one thing to have slow shipping times, but it's a whole other thing to have terrible customer service to go along with it. And let me tell you, Moda Operandi definitely falls into the latter category.

I gave them a second chance after a whole year of waiting for my order to arrive (and having to contact them four times just to locate it), but it seems like nothing has changed. Their emails are super vague and unhelpful, and they don't even give you the option to cancel your order if you're tired of waiting around for weeks on end.

Honestly, it's just plain obnoxious how little they seem to care about their customers. It's like they think they're doing us a favor by letting us shop on their site, when really, we're the ones keeping them in business. And yet, they treat us like we're last on their list of priorities.

All in all, I'd say Moda Operandi's service is pretty poor. If you're looking for a hassle-free shopping experience, I'd recommend looking elsewhere.

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Moda Operandi Disappointing Experience with Moda Operandi: Shipping Errors and Frustrating Customer Service

I recently had an experience with Moda Operandi that left me feeling frustrated and disappointed. I had ordered a set of books from their website, but not once, but twice, they sent me the wrong set of books. To make matters worse, they sent me a hardcover and paperback version of the same book, which was not what I had ordered.

When I contacted their customer service representative, Liz C, to request that they send me the correct set of books, I was told that I would need to return the books and wait for them to be inspected before I could receive a refund. Then, I would need to repurchase the books from their website. This process has been going on for over a month now, and I am still waiting for a resolution.

While their website looks nice, I would not recommend using Moda Operandi due to the hassle that comes with shipping errors. It is frustrating to have to go through this process multiple times, and it has left me feeling like I wasted my time and money. If you are looking for a reliable online retailer, I would suggest looking elsewhere.

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Moda Operandi Moda Operandi Review: High-Quality Designer Fashion, Limited Selection and Sales

Moda Operandi is a pretty cool website, ya know? They got all the latest runway stuff and even let you pre-order before it hits the stores. That's pretty sweet, right? And let me tell ya, the stuff is legit. No knock-offs here, folks. The descriptions are on point and the pictures are profesh. Plus, the packaging is top-notch. You feel like a real fancy-pants when you get your order in the mail.

One thing I really like about Moda Operandi is that they introduce you to designers you might not have heard of before. Like, I had never heard of Alessandra Rich or Ortiz before, but now I'm obsessed. And let's be real, not everyone has a stand-alone store, so it's nice to have a place to check out their stuff.

But, and this is a big but, the selection could be better. Like, I want more options, ya know? And they don't have a lot of past season stuff on sale, which is a bummer. And when they do have sales, they're not that great. Like, the discounts aren't that big and there's not a lot of stuff available.

Overall, Moda Operandi is pretty dope. But it could use a few tweaks, ya feel me?

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Moda Operandi Moda Operandi's Poor Customer Service and Refusal to Resolve Delivery Issue

So, I recently bought something from Moda Operandi, and it was a pretty pricey item, around $2,000. Unfortunately, when the package was delivered, I wasn't home. Now, because of the value of the item, Fedex was supposed to get my signature before they could release it to me. But, someone (probably the driver) signed for it, and I never got my hands on it. I was pretty upset, obviously, and I filed a claim with Moda Operandi. They said they'd look into it, and I even gave them proof that I wasn't even in my home state when the package was delivered. But, they just got back to me today and said that since Fedex claimed I signed for it, I'm out of luck.

Honestly, I'm pretty disappointed. I know that Moda Operandi has been having some financial troubles lately, but this just feels like a scam. I mean, I was more than willing to work with them and provide proof that I couldn't have signed for the package, but they didn't seem to care. It's a shame, because I really liked their site and their selection of luxury items. But, I guess I'll have to take my business elsewhere. Maybe I'll try Farfetch or Net-a-Porter or Matches - I've heard good things about them, and hopefully they won't just happily steal my money like Moda Operandi did.

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Moda Operandi Disappointing Experience with Moda Operandi: Poor Packaging and Damaged Product

I recently made my first purchase from Moda Operandi, an online luxury fashion retailer. I was excited to order a Prada Celo bag, but was disappointed with my experience. Firstly, I was charged $15 for shipping, which I thought would mean my package would arrive quickly and be packaged beautifully. However, this was not the case. It took two whole weeks for my bag to arrive and when it did, it was just thrown in a box with a dust bag and some purple tissue paper. I've seen better packaging from cheaper stores like Sezane. I understand that Covid-19 may have caused some shipping delays, but the packaging was really subpar.

What really upset me was that my bag was damaged when I received it. It had creases and a visible scratch on the back. I immediately submitted a return request and shipped the bag back. I was refunded my money, but decided to give Moda Operandi another chance and ordered the same bag again. Unfortunately, after another two weeks, I received the SAME damaged bag in a box that looked like it had been stomped on and hastily re-taped. Did they think I wouldn't notice it was the same bag?

I was extremely disappointed with my experience with Moda Operandi and will not be shopping there again. Instead, I will be purchasing my bag directly from Prada. It's a shame because I was really looking forward to shopping with Moda Operandi, but the poor packaging and damaged product have left a bad taste in my mouth. I hope they can improve their shipping and quality control in the future.

Read full review of Moda Operandi
Hide full review

Moda Operandi complaints 10

ComplaintsBoard
T
12:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Moda Operandi Disappointing Customer Service: My Experience with Moda Operandi

So, I bought some clothes from Moda Operandi and I gotta say, I was pretty disappointed with their customer service. I had to return one of the items and they ended up refunding it to a credit card that I had already cancelled. Like, seriously? How does that even happen? And then, when I contacted them about it, they had the audacity to tell me that I should call my bank to ask for a refund check. Um, excuse me? That's not my job, that's your job.

Overall, I wouldn't recommend Moda Operandi to anyone. Their customer service is seriously lacking and they don't seem to care about their customers at all. If you're looking for a good online shopping experience, I'd suggest looking elsewhere.

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
K
11:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Moda Operandi Terrible Customer Service: My Disappointing Experience with Moda Operandi

Moda Operandi is a website that I recently had the displeasure of dealing with. I must say, their customer service is absolutely terrible. I had placed an order and waited patiently for two whole weeks to receive my shipping confirmation. Finally, when I thought the wait was over, I received an email from them stating that my order had been cancelled. I was completely taken aback and confused as to why this had happened. To make matters worse, they didn't even give me a reason for the cancellation.

What really irked me was the fact that they cancelled my order just two days before I needed the product. This was a huge inconvenience for me as I had planned my schedule around the arrival of the product. I was extremely disappointed with the way they handled the situation and their lack of communication.

Overall, I would not recommend Moda Operandi to anyone. Their customer service is simply unacceptable and their lack of professionalism is appalling. If you're looking for a reliable and trustworthy website to shop from, I suggest you look elsewhere.

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
J
11:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Moda Operandi Moda Operandi: Unique Designer Clothes, But Beware of Return Service Issues

Moda Operandi got some really cool clothes from designers that you won't find anywhere else. But let me tell you, their return service is a real bummer. They got some serious issues with their warehouse, man. I've been waiting to return my stuff since August and it's worth a whopping 5 grand. That's a lot of dough to be sitting around in limbo, you know what I mean?

Read full review of Moda Operandi
Hide full review

Is Moda Operandi legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Moda Operandi to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Moda Operandi is known for their high standards and safety. If you're thinking about dealing with Moda Operandi, it's wise to check how they handle complaints.

Moda Operandi earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Moda Operandi has received 9 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Moda Operandi has registered the domain name for modaoperandi.com for more than one year, which may indicate stability and longevity.

Modaoperandi.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Modaoperandi.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Modaoperandi.com you are considering visiting, which is associated with Moda Operandi, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Moda Operandi have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Moda Operandi website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Modaoperandi.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Moda Operandi has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Moda Operandi protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
F
Verified customer This complaint was posted by a verified customer. Learn more

Moda Operandi Disappointing Customer Service at Moda Operandi: Save Yourself the Hassle

Moda Operandi ain't all that when it comes to customer service. I mean, you'd think a fancy store like this would treat their customers like royalty, but nope. If you want to save yourself some headaches, just go to Saks or some fancy home decor store in your area.

I had a bad experience with Moda Operandi and their customer service. They didn't seem to care about my concerns and just brushed me off like I was some kind of peasant. It was frustrating and a waste of my time.

I've heard some good things about their products, but honestly, I don't think it's worth the hassle. There are plenty of other high end retailers out there that actually care about their customers and provide top-notch service.

So, if you're looking for a place to shop for fancy clothes and home decor, I'd recommend looking elsewhere. Moda Operandi just ain't worth the trouble.

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

Moda Operandi Moda Operandi Review: High-End Fashion and Sustainability in One Place

So, I recently stumbled upon modaoperandi.com and I gotta say, it's pretty dope. They got all kinds of high-end fashion and accessories that'll make you feel like a million bucks. The website is easy to navigate and the pictures of the products are super clear, so you know exactly what you're getting.

I was a little hesitant to make a purchase at first, because I've been burned by online shopping before. But after reading some reviews and doing a little research, I decided to take the plunge. And I'm so glad I did! My order arrived in a timely manner and the quality of the product was top-notch.

One thing I really appreciate about modaoperandi.com is their commitment to sustainability. They have a whole section on their website dedicated to eco-friendly fashion, which is something I'm really passionate about. It's nice to know that I can look good and feel good about my purchases at the same time.

Overall, I would definitely recommend modaoperandi.com to anyone looking for high-quality fashion and accessories. Just be careful of those Facebook ads, though. There are some shady companies out there trying to scam people. Stick with modaoperandi.com and you'll be golden.

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Moda Operandi Terrible Customer Service and Unclear Return Policies: My Experience with Moda Operandi

Moda Operandi is a website that I recently had the displeasure of shopping at. The customer service was absolutely terrible and I was left feeling extremely frustrated. Their return policies were unclear, especially during a sale, and it seemed like they just wanted to keep my money. I would strongly advise against trusting this site and would recommend shopping at other places like ShopBop or Revolve instead. In my experience, I have had much better experiences at other retailers.

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Moda Operandi Terrible Online Shopping Experience: Order Not Received After 3 Weeks

This site is the absolute worst! I placed an order a whole three weeks ago and I still haven't received it yet. I've been calling them every single day to find out what's going on, but nobody seems to have any answers for me. It's been a complete nightmare trying to get any information out of them. Finally, after three long weeks of waiting, they told me that nothing I ordered was even in stock. Can you believe that? What a complete waste of time and energy. I would never, ever recommend this site to anyone. If you're looking to buy something online, go somewhere else. Trust me, you'll save yourself a lot of trouble.

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Moda Operandi Disappointed with Moda Operandi: Yeezy Boots Arrived Used and Scratched

So, I bought these Yeezy boots from Moda Operandi, and when they arrived, I was pretty disappointed. They were definitely not new - they were all scuffed up and scratched. I mean, come on, I paid good money for these things! I went back to the website to see if maybe I missed something, but nope, it didn't say anything about them being used or anything like that.

Honestly, I don't think I'll be buying from Moda Operandi again. I just don't trust that I'll actually get what I'm paying for. It's a shame, because they have some really cool stuff on their site, but if I can't trust that it's actually new and in good condition, then what's the point?

Overall, I'd say that if you're thinking about buying from Moda Operandi, just be careful. Make sure you read all the fine print and double-check everything before you hit that "buy" button. And if you do end up getting something that's not what you expected, don't hesitate to reach out to their customer service - they were actually pretty helpful when I contacted them about my boots.

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

Moda Operandi Moda Operandi Review: Poor Customer Service and Shipping Delays

So, I gotta say, I'm not too impressed with Moda Operandi. I mean, I don't know what's going on with them, but it seems like they might be having some financial troubles or something. I've tried to order from them a few times now, and every time I do, my credit card gets charged right away, but then it takes weeks and weeks for my stuff to actually ship. And when I try to call customer service to see what's going on, they never answer! Like, what the heck? That's just straight up fraud, if you ask me.

I mean, I get that sometimes things can get delayed or whatever, but this is just ridiculous. And it's not like I'm the only one having this problem, either. I've seen tons of other people online complaining about the same thing. It's like Moda Operandi just doesn't care about their customers at all.

Honestly, I don't even know why I bother trying to shop there anymore. It's just not worth the hassle. If you're thinking about buying something from them, my advice would be to just shop somewhere else. Save yourself the headache and frustration. Trust me, you'll thank me later.

Read full review of Moda Operandi
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Moda Operandi Moda Operandi Review: Worst Company I've Dealt With, Would Not Recommend

I recently had an experience with Moda Operandi and let me tell you, it was not a good one. I ordered a dress and was worried about getting stuck with it if it didn't fit or look good on me. But, I found out that if you put in the shipping code on your credit card online, you can get a refund back. So, I decided to give it a try.

The dress I ordered came from Irvin and I had to pay $11 for shipping, which was a bit of a bummer. But, I was relieved to find out that I wasn't stuck with a $152 dress that didn't work for me. However, I have to say that Moda Operandi is the worst company I have ever dealt with. I would never buy from them again.

Despite my negative experience, I did manage to get my money back. I consider myself lucky because I know others who have not been so fortunate. If you're thinking about buying from Moda Operandi, I would strongly advise against it. There are plenty of other online retailers out there that are much better and won't give you the headache that Moda Operandi did for me.

Read full review of Moda Operandi
Hide full review

About Moda Operandi

Screenshot Moda Operandi
Moda Operandi is a luxury fashion retailer that offers a unique shopping experience for fashion enthusiasts. The company was founded in 2010 by Lauren Santo Domingo and Aslaug Magnusdottir, with the aim of providing customers with access to the latest fashion collections straight from the runway.

Unlike traditional retailers, Moda Operandi allows customers to pre-order items from upcoming collections, giving them the opportunity to secure their favorite pieces before they hit the stores. This approach to shopping has made Moda Operandi a popular destination for fashion-forward individuals who want to stay ahead of the curve.

The website features a carefully curated selection of designer clothing, shoes, bags, and accessories from some of the world's most renowned fashion houses. From Gucci and Prada to Valentino and Saint Laurent, Moda Operandi offers a wide range of high-end brands to choose from.

In addition to pre-ordering items, customers can also shop the Moda Operandi trunk shows, which feature exclusive collections from emerging designers. These trunk shows provide a platform for up-and-coming designers to showcase their work and gain exposure in the fashion industry.

Moda Operandi also offers a personalized styling service, where customers can work with a stylist to create a customized wardrobe that reflects their personal style. This service is ideal for those who want to elevate their fashion game and stay on top of the latest trends.

Overall, Moda Operandi is a one-of-a-kind fashion retailer that offers a unique shopping experience for fashion enthusiasts. With its focus on pre-ordering, trunk shows, and personalized styling, Moda Operandi has become a go-to destination for those who want to stay ahead of the fashion curve.
How to file a complaint about Moda Operandi?

Here is a guide on how to file a complaint against Moda Operandi on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Moda Operandi in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Moda Operandi. Include key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clear and structured to guide you effectively through the process of filing a complaint against Moda Operandi on ComplaintsBoard.com.

Overview of Moda Operandi complaint handling

Moda Operandi reviews first appeared on Complaints Board on May 28, 2023. The latest review A Unique Fashion Destination with Room for Improvement was posted on Apr 1, 2024. Moda Operandi has an average consumer rating of 1 stars from 27 reviews. Moda Operandi has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
3.3
9500 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Moda Operandi contacts

  2. Moda Operandi phone numbers
    +1 (800) 707-9898
    +1 (800) 707-9898
    Click up if you have successfully reached Moda Operandi by calling +1 (800) 707-9898 phone number 0 0 users reported that they have successfully reached Moda Operandi by calling +1 (800) 707-9898 phone number Click down if you have UNsuccessfully reached Moda Operandi by calling +1 (800) 707-9898 phone number 0 0 users reported that they have UNsuccessfully reached Moda Operandi by calling +1 (800) 707-9898 phone number
  3. Moda Operandi emails
  4. Moda Operandi social media
Moda Operandi Category
Moda Operandi is related to the Luxury Brands category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.