I purchased the blue color and was extremely disappointed when the tip broke off when I removed the cap. It was as if it the pencil was advanced too high, thus, I lost a majority of it prior to any application. I proceeded to apply the pencil or to discover it broke again with little to no pressure. I only use L'Oreal products and am still stunned by the poor outcome of this particular eye pencil. Needless to say, I don't plan on trying another pencil. It is frustrating when you have little money to spend, and the product is damaged.
Claimed loss: I spend $ 10.98 on the product at a local Wal-Mart.
Desired outcome: Money back or credit for another L'Oreal product.
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