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Home Equipment Leasing & Financing Lincare Holdings lubbock texas 79407

Lincare Holdings  -  lubbock texas 79407

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4:17 am
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My name is Anita montelongo, (home health provider/friend). Client is Ida Hernandez 2601 York ave, Apt 309, Lubbock rd 79407. Phone number [protected]. Email: ida.[protected]@gmail.com. I have been trying to get Ida's Cpap fix. She has been having problems with the cpap getting hot which has caused her throat problems. I have been in contact with ur Rep, Susan and this has been going back since middle of 2018 during that time frame she ask that I change to zero n the humidifier. Which I did and still same thing. Hot. This issue has been going on long enough and Ida has not been using her cpap. She had a gentlemen come pick it up back in September 2019 to see if the cpap was fixable since it was no longer under warranty and to give us an estimate of repair cost. We r now in November i have left several messages a have not received a dam returned call. This is getting very frustrating and feel that ida has suffered long enough. If I don't get a response i will take this matter further and will file a complaint with Medicare. After all they did pay for the equipment that has giving her problems and has been address to Susan for quite sometime now. I hope u try to understand my situation. Imagine if it was ur love one! What would u do? I wait to hear back. Thank you

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Mar 23, 2022 5:28 pm
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Horrible service. Unable to get automatic charges to credit card stopped. Any phone number called regarding billing inquiries go straight to hold with the corporate office. Thought it was resolved in February after over an hour wait then finally getting a representative. In March, another charge on the credit card. Seems like just a horrible company with very poor customer service from the corporate offices. The locals from Lubbock were great, but they seen unable to handle billing problems

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356 complaints
39 resolved 317 unresolved

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19387 U.S. 19 North, Tennessee United States
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