Life Time Fitnesspoor customer service

M Nov 16, 2018
This review was posted by
a verified customer
Verified customer

I called romeoville health club on nov 1st 2018 and spoke to laura account manager, I bought the membership gave her my cc didn't sign any documents, called her on november 3rd 2018 to cancel my membership she said I have to come in to sign the cancellation paperwork. I went in the same day to sign the paperwork. She said I would get a full refund since its within the 7 day peroid. Now its been two weeks and I still haven't receive my refund, plus I have left 1 message a day for last three days and no one has contacted me.
I would stay away from lifetime and there staff, service is most important to me and they failed to deliver good service and my refund.
Now I am disputing with my credit card company
I also left a message for her manager alfonso and still no call back.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions