Liberty Home Guard review: Horrible staff & worst technician, worst claim department

This is WORST and HORRIBLE Warranty Company
This is Worst Warranty Company, Staff is also not helpful, Mr. Josh Kim Sinior Director did not explain properly about replacement option, how it works. They don't have proper technician to fix pro-series refrigerator. It is been almost 10 months without refrigerator. Wasted so much money in food. Sales person gives wrong information when selling policy. Paid more than $5000 for policy, and agent is only ready give us only $200 credit for replacement. This is totally wrong. Mr. Josh Kim supposed to explain me before we do the repair, that if repair doesn't fix the issues then you will loose $1000 towards replacement also. Now after spending this much he is telling me that only $200 you will get. I was explaining him that our refrigerator is Pro Series Electrolux, which cost $7000 for brand new, but he doesn't want to listen and co-operate with us. I feel like I made mistake to get this warranty company. I wish I can give ZERO Star Rating