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LG Electronics

LG Electronics review: Terrible customer service

C
Author of the review
9:51 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I bought a brand new front loader machine in September 2025, and we are now in November and it is producing oil stains. I organised an inspection with a tech and if it was deemded not a manufacturing fault that i would pay for it. LG took it upon themselves to cancel the tech coming out without even telling me. I waited for hours for a tech with nothing. When i called the tech they told me they received an email advising LG cancelled it due to it not being a manufacturing fault. i called LG and they said they did this and i asked how can they deem it not being a manufacturing fault if you cancel the job. What is worse i was paying for the job. The person on the phone then says she will re-organise it. She does this and guess what - correct - they cancel it again. I have now gone via another tech .. i also asked LG if i could speak to a manager, they refused, asked to be put through the complaints department they refused. I WILL NEVE EVER PURCHASE AN LG AGAIN! Steer right away from this company

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  1. LG Electronics Contacts

  2. LG Electronics phone numbers
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    Mexico
    More phone numbers
  3. LG Electronics emails
  4. LG Electronics address
    LG Twin Towers, 20, Yeouido-dong, Yeongdeungpo-gu, Seoul, Korea (South)
  5. LG Electronics social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 03, 2025
  7. View all LG Electronics contacts
LG Electronics Category
LG Electronics is ranked 4 among 115 companies in the Consumer Electronics category
#02 Sonos Sonos #03 Sony Sony #04 LG Electronics LG Electronics #05 Philips Philips #06 Panasonic Panasonic

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