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Unique Blade Customer Service Phone, Email, Contacts

Unique Blade
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www.uniqueblade.com
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1.0 7 Complaints
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Unique Blade complaints 7

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A
11:00 am EST
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Unique Blade non received goods

I ordered two knives which were for Christmas Presents. It is now January 22nd and the knives have not arrived. The crooks cannot provide me with tracking number so that tells me they have not been shipped. They will not answer my emails so that is another red flag.

I have come to the conclusion that the owner of this scam company is a crook..

I will now be filing a claim for non received with my VISA

I now want a full refund of charges against my card. buying from these crooks.

WARNING. DO NOT GET RIPPED OFF by

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Update by Andrea.L
Jan 22, 2019 11:04 am EST

Fired off two more emails to see if they have the decency to reply. Not expecting a reply though. Looking at all the complaints about these crooks I am now certain I have been ripped off.

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9:40 pm EST
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Unique Blade knife

order and paid for a knife 1/22/18.as of 2/24/18 I've yet to receive it. They won't respond to e-mails or answer the phone. you'll get a recording to leave a message but you never get a call back.
It seems this is a on going problem with this company. I've been buying from them for 5 years, no problem until now. I want my knife, refund or a tracking number that shows me it was shipped.

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12:24 pm EDT
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Unique Blade refusal to reply

In may of 2017 I ordered a knife from uniqueblade .com in Florida, paying with my credit card. They promise on their site that orders are sent out within 10 days. After waiting patiently for 4 weeks I wrote to them asking where my order was and if they could provide me with a tracking number. I received no response. After 5 days I again wrote asking for info about my order and again received no response. After writing a third time I received a response saying that they were looking into it and promised to get back within 3 days. I wrote yet again and received the exact same response, word for word. By now it had been 6 weeks and I asked for a refund, but no response. Finally I ended up asking my credit card company to get the refund for me which is a hassle, but it worked.
This company seems to me to be a rip-off company who does not actually sell knives but advertises in order to steal money from people who will not go to the trouble of getting the money back through their credit card company. I advise avoiding them and am now working on getting their website removed if possible.

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Update by Mikeromzick@gmail.com
Aug 11, 2017 12:26 pm EDT

To this day, August 2017, still absolutely no reply from uniqueblade.com

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Is Unique Blade legit?

Our verdict: Complaints Board's review suggests Unique Blade is mostly legit with an 78% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 0% caution is advised. Before engaging with Unique Blade, reviewing user feedback and how Unique Blade addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with Unique Blade. Trust, but verify.

Unique Blade earns 78% level of Trustworthiness

High Trust Suggestion: Unique Blade evaluated with 78% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

We found clear and detailed contact information for Unique Blade. The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Unique Blade has claimed the domain name for uniqueblade.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Uniqueblade.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Uniqueblade.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Unique Blade's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • The website belonging to Unique Blade has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • Be aware that Unique Blade's website appears to be selling firearms. While it's important to exercise your Second Amendment rights, it's equally important to ensure that you are doing so safely and responsibly.
  • We conducted a search on social media and found several negative reviews related to Unique Blade. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
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11:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Unique Blade knife item "paid for" but never delivered.

Order for a Knife item from Unique Blade LLC was placed and completed on April 18th 2017 but was never delivered. Today's Date is now May 30, 2017 and I'm still waiting. Tried to contact via their 1-800 number but a voice recording is all you are going to get along with a Round Robin process for pushing buttons to try and contact certain departments with no results, only more robotic voice recordings.

This company is a Rip Off...!

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11:14 am EDT
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Unique Blade never received my order

I purchased to knives on 3/28/15 and paid for expedited shipping. According the the email they sent, I should have received them in ~5 days. When I contacted them by email for an update, they failed to respond. When I telephoned for an update, my calls were never returned. Ignoring paying customers is a very poor way to run a business. Now the telephone is discconnected, so I probably won't get my order or a refund. Please don't do business with this company! Use a reputable internet retailer.

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1:46 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Don’t waste your time and money on the website www.uniqueblade.com. I ordered a knife from them, and it arrived on time, but when I opened it and decided to try, it suddenly broke. I immediately called to this company, but no one picked the phone. I sent them multiple emails, but these jerks ignored me. Maybe someone has any idea how to track this seller and return money back, please contact me then or leave a comment. Thanks.

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ComplaintsBoard
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4:21 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Last December I ordered a knife from Unique Blade. It was a "Shell Puller" with stag handles, at the cost of $89.99. It was to be a Christmas present for a good friend who was in town. 3 weeks after I received it the leaf spring broke. I was told to send it back for a replacement after they made it sound like the springs just don't break without tampering...

Read full review of Unique Blade and 4 comments

Overview of Unique Blade complaint handling

Unique Blade reviews first appeared on Complaints Board on Aug 29, 2011. The latest review non received goods was posted on Jan 22, 2019. Unique Blade has an average consumer rating of 1 stars from 7 reviews. Unique Blade has resolved 0 complaints.
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  1. Unique Blade contacts

  2. Unique Blade phone numbers
    +1 (800) 695-6483
    +1 (800) 695-6483
    Click up if you have successfully reached Unique Blade by calling +1 (800) 695-6483 phone number 0 0 users reported that they have successfully reached Unique Blade by calling +1 (800) 695-6483 phone number Click up if you have UNsuccessfully reached Unique Blade by calling +1 (800) 695-6483 phone number 0 0 users reported that they have UNsuccessfully reached Unique Blade by calling +1 (800) 695-6483 phone number
    +1 (863) 686-8840
    +1 (863) 686-8840
    Click up if you have successfully reached Unique Blade by calling +1 (863) 686-8840 phone number 0 0 users reported that they have successfully reached Unique Blade by calling +1 (863) 686-8840 phone number Click up if you have UNsuccessfully reached Unique Blade by calling +1 (863) 686-8840 phone number 0 0 users reported that they have UNsuccessfully reached Unique Blade by calling +1 (863) 686-8840 phone number
  3. Unique Blade emails
  4. Unique Blade address
    827 Parkway St., Lakeland, Florida, 33811, United States
  5. Unique Blade social media
Unique Blade Category
Unique Blade is related to the Consumer Electronics category.

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