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Feit Electric Company
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Feit Electric Company
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19 complaints
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R
10:25 pm
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The company has left an official comment on the complaint.

Feit Electric Company - Feit floodlight camera

Unit is only four months and has been offline more times than i can count...the front one works great so i bought one for back of house distance to wifi is 25 ft fron router on both front and rear however rear continues to not work properly. Tired of getting on latter to reset camera wait closed to 2 minutes to see if camera reconnects but majority of time it does not...This item for the price of well over 100 dollars is Junk!

Highly disappointed with this camera and set up

Desired outcome: refund or replacement....

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S
Apr 01, 2022 3:11 am

I purchased the floodlight camera in January and installed it in my fascia in Arizona. The camera worked fine until 3 weeks later when we got rain. The rain entered the camera and ruined it. I returned to Costco for a replacement which worked fine until the rain on February 29. The same happened with the camera filling with water. Calling customer service, I was told that the camera must be installed under cover; because, the speaker allows water to enter. There is nothing in the installation manual that indicates this type of mounting. I will need to return it again and purchase a different brand. Very disappointed.

Helpful?
0 0

Thank you for your feedback, we are sorry to hear about the issue with your Feit Electric product, at your convenience feel free to submit a warranty replacement. Here is the link to the warranty replacement request form: https://help.feit.com/contact/warranty-ryOwqpHsI

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D
7:52 pm
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Feit Electric Company - Clear glass Bette proper light bulb

We purchased 60 W clear glass Verre propre light bulbs from Menards to put into our pendants hanging lights (3) in our kitchen above our barstool countertop. Within an hour one of the light bulbs broke (shattered) falling into the fruit bowl. The next day another light bulb broke landing on the countertop. Clearly something is wrong with the light bulbs. Thank God our grandkids where near the countertop when both of these happened. Please call or text me on this matter. It's a huge safety issue
Dee Nagel
920-609-1532

Desired outcome: Do not what anyone else hurt by these defective. We purchased 4 packs that are currently in the garbage. bulbs

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Feit Electric Company - 60w performance led

On 10/21/21 your 60W Feit bulb would not work in a lamp. This is one of a lot of Feit bulbs that in the past have done this before. It was one of several you sent me as replacements in the past. It "flickered" for a few days before total failure. I still have plenty of "bad" Feit bulbs that I have used that have done the same thing before. What is going...

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Feit Electric Company - 18inch led linkable strip light

In 2016, I purchased 5 of these LED strip lights from Menards to install under my kitchen cabinets linked together. (I do see that Menards has quit selling these particular Feit Product...wonder what they realized?) I love the brightness (1400 lumens). However, after 4 years, I had one that quit working entirely. Thinking premature failure, (right on the box it says up to 36 years of vivid LED light), I purchased another and replaced the faulty one. Now, a year down the road, I have 3 more failing. Only half of the light bar works now, cutting down the lumens proportionately. I ask Feit to replace, and they said I am out of warranty. Considering my installation date, I am not sure about that, but whatever. However, I do feel that Feit has some type of systemic problem with these light strip lights. And, I don't know what type of testing Feit did with these lights, but I feel confident that they will never make 36 years...did they run a 36 year test? Maybe Feit needs to remove the 36 year claim on the package. Anyway, I just want other consumers to know what appears to be the real expected lifetime of these somewhat expensive light strips.

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Feit Electric Company - Light Bulb

I purchased a 200 watt light bulb at Rural King. Got it home and it did not work. I drove 1/2 hour to return the bulb and get another one. Got it home and it did not work. I am not driving another 1/2 hour to return (plus toll road). I paid $2.19 for the bulb and am asking for a refund.
My name is Sally Porada
Address: 817 Schenley Ave.
New Castle, PA 16101

The first date of purchase was 7/22/21 and second purchase was 7/24/21

Desired outcome: For a full refund.

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4:23 pm
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Feit Electric Company - Smart Sync products and tech support

I am a residential consumer and I bought two of Feit electric products from a local big box store (Home Depot, items bought 06/11/2021). The under cabinet LED light smart sync, and the smart sync motion detection puck. I followed the directions and they failed to work as advertised. I returned the motion sensor puck to the store and got another. Still no connection or not working as instructions intended. Called tech support, 4 separate times. Each time I was led to believe a senor tech would return my call. I was even told I was at the front of the line as soon as tech support department was open. Never got a call back, as a matter of fact as I write this I' am still writing for tech support to call me. This is the second time I have delt with buying this companies products and both have turned out to be a waste of money and reliability.

Desired outcome: I want a timely response from support and the product to work as intended

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11:02 pm
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Feit Electric Company - Replacement 4 foot T12

About eighteen months ago my son purchased LED Tubes to replace fluorescent lights and garage. The kitchen light is a set of four. They have worked perfect since day one. The Garage is set up with two banks of 12 Fluorescent. They have been going on and off constantly. Never know if one or twelve. Could you please give me an answer to solve the issue.

Robert Strebel

CW3 US Army Retired

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Feit Electric Company - Feit floodlight

The motion sensor is continually triggered by flying birds. Please improve motion sensor to only be triggered by people and vehicles.

I get at least 10 additional notifications not including people throughout each day. There is a pole about 40 feet from the camera where the birds tend to sit. Strength and directed motion settings have been tested but does not seem to help.

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1:42 pm
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Feit Electric Company - eco bulb

I purchased this fluorescent bulb and had it in a stairwell leading to basement which is used maybe once a week. Yesterday I had a elec. burning smell in the house. She arched all over to find this bulb melting in the socket. Thank God I was home. I have three others still in pkg. that I will not be using now.

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8:47 pm
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Feit Electric Company - c4000/5k/led

I purchased this bulb about 4 months ago 3 weeks ago it stopped working so how do i return and get my money back this bulb cost about 35 40 dollars and already replaced with another bulb so i dont need a replacement i want my money back can contact me at [email protected] just want to send this back and get reinbursed for a faulty product Thanks Joe Ralenkotter

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3:44 pm
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Feit Electric Company - led light bulbs failing at a rapid rate

I've purchased several dozen bulbs to redo all incandescent light bulbs bulbs in my home. At this point I've replaced upwards of two dozen + of the LED bulbs which claim to have substantial burn times. Those replacements were sent by Feit. Of those replacements, more that a dozen have failed again in even shorter timeframe. So many ways to describe how i...

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11:25 am
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Feit Electric Company - led 60 watt dimmable sold by costco

I purchased several 4-packs of LED 60 watt Dimmable bulbs sold by Costco within the last 1-2 years. A few months ago I had 3 bulbs fail within about 2 weeks from each other in a bathroom fixture. I have replaced those with a different manufacturer's bulbs and so far those are still working. Now I have had 3 more bulbs fail in 3 different ceiling fixture...

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2:37 pm
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Feit Electric Company - pkg 10 15,000 hour 5000k led light bulbs 100w replacement

I purchased these light bulbs at Costco about six months ago, and the longest a bulb has lasted is three months with most failing in a week to ten days. They start to flicker then go out. I contacted their customer complaint line at 1-866-326-BULB and they promised 3-4 months ago to send me a replacement box and have never received them. The product is junk and the people you deal with at Feit are not reputable either.

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K
10:58 am
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Feit Electric Company - feit electric led 60 watt (uses only 9.5 watts) replacement omni directional soft white dimmable bulbs; 4 pack; ceom60/927/4

Purchased their 60 watt replacement blub about 12 months ago. Claims on packaging that these bulbs have a life span of 22.8 years if used 3 hours each day. Used them for about 2 hours each day. Of the 16 bulbs purchased 3 bulbs have already malfunctioned and are useless, approximately 19% failure rate. Additionally, the base of the bulbs are extremely hot. I thought LED bulbs do not generate much heat.

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10:58 am
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Feit Electric Company - ceom60/927/6

I purchased them a few months ago from Costco in Nanuet, NY and I already have had 2 of them die on me!!! I complained to Feit about month ago when the first one died and they sent me a replacement 2 weeks later. A second one died last week. I notified Feit once again and have yet to hear from them!! They should be ashamed of themselves. I will NEVER AGAIN buy ANY of their products!!!

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D
1:17 pm
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Feit Electric Company - led bulbs model nos. bpcea800/927/led/3 and ceom60/927/4 9.5 watts

I bought the first bulbs (Bpcea800/927/led/3) with the fins back in june, august, and september of 2015 at costco. I've already had about a half dozen of these being replaced. Each time, I reported the bad bulbs, feit would send me a newer model (Ceom60/927/4) without the fins which is an updated model.In the past, feit never asked me to return the bad...

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A
8:36 am
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Feit Electric Company - 60 watt led bulb

I have this bulb in my bathroom and this morning, the base of the bulb started on fire. Smoke was everywhere... I was able to luckily remove the bulb, despite the fact that the glass was melting away from the base. (The wattage is not too high for the electrical socket, nor was it located next to water or any other possible hazards, and it was clean.) Thank...

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A
10:44 pm
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Feit Electric Company - lasted less than one year

Less than one year ago, I purchased two Feit Electric lightbulbs (twist design to last 5 yrs!!) 13W 120VAC SOHz 210mA UL#E170906 from a local pharmacy drug store in my area. As of last week, they have both blown out within three days of each other. Of course, I have discarded the original packing the bulbs came in. I am wondering if you would help me...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Feit Electric Company - early burnout

I have been installing low energy recessed ceiling lights (spot type) on an attrition basis for a few years. It appears that light manufactured by Feit Electric (bought at Home Depot) have a very short life... Lately, I have been collecting the failed bulbs and they continue to fail while original, incandescent bulbs are still operating... they are supposed...

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