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LG49uj630v 49' uhd 4k-s - tv (lg egypt branch)

1

1- The product was purchased on 20/5/2017
2- install by LG Technical in [protected]
3- total hour actual working according technician from LG Company 277 hour
4- My TV Have warranty 2 Years from install it
5- i see pixel point in my TV . i call 19960, record need technician visit me to see my tv problem at 8/10/2017 . send me technician call Mr. Mohamed
once see TV .said me TV Have Pixel Error ( Industry defect ) and i write report about this case and attach Picture errors with this Report and send all to Head office .
6- every day i call LG call center to handle this problem and no body want help me ( you remember sir i have warranty 2 Years ) but no body want solve my case with any form ( replace TV Device with other New or Repairing TV Error )
Finally
i trust with LG Brand in all our home need and as our family
so sir if you see i have right please send to LG Egypt to solve my problem to rebuild new trust relation between me and LG Brand from new after staff in LG Egypt broken it

Notes:
i can Present ( LG-TV Invoice, LG Warranty Certificate )
Eng Taher Younis
+[protected]
Email : [protected]@gmail.com

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