Leon's Furniturebed and box spring


My boyfriend and I came into the leons store in kingston, ON and purchased a queen size bed and box spring. We were told that the box spring was in and our name would be put on it and we would be waiting on the mtatress as they needed to get it from Scarborough but it shouldn't take very long. After two weeks i called the store and they informed me that the mattress was still not in. We left it at that then at the end of the second week we got a phone call stating our mattress was in but the box spring we needed to wait for now. I called and spoke to the manager shane. Explained and he left as he wont step in on hear say and that the shipment would be in tues, or wed. I called that thurs as still never heard from leons and they tell me the box spring is still not in. So now we are going onto the fourth week with no bed. This is unacceptable we have been dragged on like this and told things that clearly were not true. We are very dissatisfied and will be informing our friends of this situation. We usually enjoy buying from leons and have bought items in past and planned on buying more in future as new living room furniture is needed but as of now that definitely will not be happening. Thanks

Post your comment