LensCrafters review: product not received.

8/10 had eye exam and purchased glasses, thought they'd be ready next day. They called me on my way home, did not have lenses, told me it would be a week. I don't live in Frederick, I live 45 minutes away, so I needed to arrange when I could come pick them up. Called 8/16 to check status, told me to give it 2 more days. Not supposed to be driving without glasses. I haven't heard a word, so I called 8/21, lenses on back order should be in by Friday. Called 8/23, lenses are in should be ready Saturday. I don't hear from them 8/24, Saturday morning, so I call in the afternoon, lenses are still on back order. I'm told by the manager to stop calling them everyday and they will contact me when glasses are ready. I only called when I was told they would be ready. Glad I didn't drive there. I haven't heard a word from lens crafters, no apology, no update. It'll be 3 weeks 8/31. Will never do business with them again. Unprofessional, rude, no communication whatsoever, no I'm sorry for the inconvenience and the manager has an I don't care attitude, definitely needs training in customer service. Spoke to another Lens crafters who agreed that this is unusual and surprised at how I am being treated. Will continue to complain until I get my glasses. Unbelievable! Doctors side of the business was great, no complaints with them.