Lens n Trends
Reviews and Complaints

Yo, so I decided to give Lens n Trends a try and ordered a pair of frames from their website. The selection was pretty good, and the prices were decent too. However, it's been a while since I placed my order and I still haven't received my frames. Not cool, man.

I got an email asking me to write a review about my experience, so I replied asking for an update on the status of my order. But guess what? I still haven't heard back from them. Talk about poor customer service.

If I don't hear back soon, I'm gonna have to take some serious measures to get either a refund or my frames. Ain't nobody got time for this kind of nonsense. I just wanted some snazzy new glasses, not a headache-inducing customer service experience.

Overall, not impressed with Lens n Trends and their lack of communication. Step it up, guys.

Been waiting on my glasses to ship out for a whole dang week now after shelling out some extra cash for expedited shipping. I even hopped on their website to try and figure out what the hold up was about but got ghosted for 48 hours now. Talk about customer service! Ain't nobody got time for this. I'm about ready to blast their phone line and demand my money back pronto.

I am extremely frustrated with my order from Lens n Trends (lensntrends.com). I decided to pay extra for faster shipping, but after waiting for what seems like forever, my glasses still haven't arrived. It is extremely disappointing to pay extra for a service and not receive it in a timely manner.

This was my first time ordering from Lens n Trends and I must say, I am not impressed. The fact that they charge extra for expedited delivery and still fail to deliver is not acceptable. As a customer, I expect to receive the service I paid for and that isn't the case here.

Overall, I would not recommend ordering from Lens n Trends if you are looking for a reliable and efficient service. The poor experience I've had with them has left me with the impression that they do not value their customers and only care about making money. If I could give them zero stars, I would.

So, I thought I'd give Lens n Trends a shot and ordered a pair of glasses. I received a tracking number and checked on it every day for a week. Much to my surprise, the tracking location never changed - it stayed stagnant. This made me a bit anxious about the status of my purchase.

When I finally decided to reach out to their customer service team, I was told that the glasses were shipped and returned back to the sender. I was shocked! I knew this couldn't be true since the tracking information showed that the glasses never even left their facility. In my opinion, they were just lying to cover their tracks.

I was extremely disappointed with the service I received from Lens n Trends and it really left a sour taste in my mouth. I would definitely not recommend this company to anyone, and I would highly advise potential customers to save themselves the trouble and energy by avoiding them altogether. In fact, I would suggest going with a company that has a better track record in terms of transparency and timely delivery.

So I ordered a new pair of sunglasses off of Lens n Trends on 11/25 and the deal seemed pretty sweet. But after a week or so went by and I heard nothing about shipping, I started to get a bit frustrated. After waiting another week and a half, I decided to shoot them an email on 12/5 asking about my order and the response I got didn't really ease my mind. They said that my order would arrive at their facility the next day and that they would ship them out right after, but I didn't really get any updates after that.

I sent them a few more emails and even called and left a voicemail but still, nothing. At this point, I'm just feeling pretty disappointed in the whole experience and I wish they would've just been more upfront with me. I think I'm gonna have to ask for a refund because I can't keep waiting forever. It's a shame because their products looked cool but this has just been a really frustrating process.

So, I wanted to buy some glasses frames online and found Lens n Trends (lensntrends.com). The website looked pretty good and I saw what I thought would be the perfect frames for me. I placed my order and went about my day, thinking that everything was going to be just fine.

However, a few days later, I got an email from Lens n Trends saying that the frames I had ordered were actually out of stock and that they couldn't get them from the glasses makers. I was pretty disappointed and frustrated, since I had spent so much time looking for frames and had finally found something I liked.

I have to say, it was pretty annoying to find out that Lens n Trends is just a middleman for the glasses makers and doesn't actually have all the products they list on their website. It seems kind of deceptive to me, like they're just trying to get people to order things and then hope for the best.

Overall, I would say that Lens n Trends is not the best place to buy glasses frames online. The website looks nice and all, but they don't seem to have the products they claim to have and you might end up wasting your time and money.

I ordered my glasses from Lens n Trends on April 10th, but it's been weeks and I haven't received an update on the shipping status yet. I was promised to receive email or text updates but none have come. I really need these glasses because I have trouble driving at night and was hoping to have them by now. It's frustrating that there's no way to track my order without having to download an app that's asking for personal information that I don't want to share.

I understand that shipping can take some time, but it would be nice to have some sort of update on my order. It's a little disappointing that Lens n Trends hasn't kept me up-to-date on the progress of my order. I hope that they can provide me with some sort of information on when I can expect to receive my glasses.

I was really excited to try out Lens n Trends, but my experience so far has been disappointing. I hope that they can improve their communication with customers in the future.

I was real excited about getting my sunglasses from Lens n Trends, but then I got my delivery and it wasn't what I expected. Now, don't get me wrong, I really like the shades themselves, but the shipping was not the best.
First of all, I didn't know that the sunglasses were going to be coming all the way from Italy before they even made it to me. That put a little damper on my mood, if you know what I mean. And to make things worse, nobody even told me about the holdup. I was gotta ask what was going on.
Don't you think that's a bit silly? I mean, if there is going to be a delay with my shipping, the least they could do is give me a heads up, so I know what's up. I don't want to be left in the dark about something I just purchased, y'all do know what I mean, right?
Overall, I'm happy with the sunglasses that I got from Lens n Trends, but there were a couple of hiccups along the way. Just a little more communication with their customers would go a long way. That's all I'm saying.

So, I went and made an order for some sunglasses on Lens n Trends like 6 weeks ago. It's been a long time since then and I have called/email them so many times, like 2 or 3 times per week to see if they have an update on my order. Every time, they always tell me that the frames are ready to go but they're still waitin' on the "box" from the warehouse so they can send it to me. They told me that I should expect to get my hands on them in just 2 or 3 more days and they'd be on their way to me. However, that ain't happened yet. Every week I'm told that they'll arrive next week but nope, still no sunglasses in sight.

At this point, I'm just done with this mess and I asked for a refund today. But honestly, I ain't even sure if that's gonna happen!

I wanted to tell you all about my experience with lensntrends.com. I decided to order a sick pair of Versace shades from their website. I was really excited to get them, but I never received a confirmation email about my purchase. I waited for two whole weeks and still didn't hear back from them. I was super bummed out, so I decided to take things up with PayPal.

Crazy enough, as soon as I did that, these guys were suddenly super quick to respond to me. But what they said really had me scratching my head. They told me they hadn't been in touch because they were waiting for my sunglasses to be shipped from Italy. Like, seriously? They just totally dropped the ball on telling me that they didn't even have the shades in stock?

They really wanted me to end the PayPal dispute so they could ship out my glasses the very next day. But honestly, after that experience, I didn't feel like I could trust these guys at all. I got a refund in the end, but it took a full month! Honestly, this whole ordeal was not worth my time. I have to say, I think these guys are straight-up scammers.