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MegaMotorMadness Customer Service Phone, Email, Contacts

MegaMotorMadness
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www.megamotormadness.com

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2.0 12 Complaints
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MegaMotorMadness Complaints 12

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F
5:12 pm EDT

MegaMotorMadness taotao rhino 250

Purchased a Rhino 250 in July assembled and it wont start. Contacted Mega Motor Madness back in July to help troubleshoot they sent me possible parts that could be the issue. After changing all the part over the next 2 months it still won't start. Spoke with Anthony several times he was going to talk to the owner Harry and told me they deemed it a lemon and they will exchange it. An hour later they contacted me via email and stated as per the return policy it was only the 1st 5 days and I would need to ship it back at my expense and they possibly could waive the restocking fee of 25-30%. Tried contacting Harry and Anthony again and got an email stating I would need to contact them via email only and they refused to talk to me! As a business owner how could you possibly not stand by your product your selling and as the owner how can you not contact the customer directly and not answer their emails but instead hide behind the scenes. What a disgrace! I am a reasonable person and now I have a $1700 unit that is a big paper weight.









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K
4:28 pm EDT

MegaMotorMadness my car

I got a car from mega motors in dallas I told them that the radiator had a hole in it and I told them that the transmissions was slipping and they said something about my radiator and not my transmissions now they tell me that I need to pay 455.00 dollars that I don't have for a car that I told them about. So now I'm without a car can't get to work or nothing 180 car payment 125 for toll fee and 150 for exchange that's not fair at all.

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D
4:21 pm EDT

MegaMotorMadness ice bear q6

I purchased an ice bear q6 trike from mega motor madness 2 months in advance. The first issue was about putting the trike together. They said it was going to take an additional 2 weeks so I told them to send it out without being fully assembled. I received a trike with a striped rear axel nut and scratched handle bar and scratched foot rests. I contacted mega motor madness and they said they would send out a replacement. After waiting almost a month I've received today...only new foot rests and the wrong part for my rear tires. The first time they supposedly sent out my package it was lost in the mail they said. So they sent me another package. Which I received today. It did not have my touch up paint or the right part. They say they won't pay for fast shipping which is BEYOND RIDICULOUS! These people have horrible customer service and are very negligent. I will NEVER IN MY LIFE LET ANYONE I KNOW ORDER ANYTHING FROM THEM AGAIN! HORRIBLE HORRIBLE HORRIBLE!

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Is MegaMotorMadness Legit?

MegaMotorMadness earns a trustworthiness rating of 68%

Generally safe, but check closely before sharing details.

Our conclusion: MegaMotorMadness's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

We found clear and detailed contact information for MegaMotorMadness. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of MegaMotorMadness's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Megamotormadness.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for MegaMotorMadness have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • Megamotormadness.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The megamotormadness.com may offer a niche product or service that is only of interest to a smaller audience.
  • We detected that megamotormadness.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • MegaMotorMadness protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
W
5:15 am EST
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Replied
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MegaMotorMadness Rip off

It's a very terrible company that doesn't stand behind its customers.
The item I ordered arrived damaged. I noticed it when I was unpacking it, it's still in the box, I left it there because I wanted to return. But not everything is so easy. I contacted customer service and told them about my problem. They promised to call me back but never did. I called again, but no one picked the phone up. So I assume they are not going to refund nor replace.
So then I have the right to call them thieves and liars, scammers and a bunch of [censored]s...

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3:40 am EST
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MegaMotorMadness Don't buy from this terrible store!

I had a very bad experience with www.megamotormadness.com and I decided to share it with others. I bought a scooter for my son for Christmas and he was very happy and excited. We picked it together so he knew about the present. Unfortunately scooter arrived broken and I had to send it back, and of course my son was very disappointed. I asked for a refund and they said sure, but in the end I received only half of what I paid! I contacted them again and they claimed that they were not able to refund the whole amount. So literally I lost my money, disappointed my son, and never received my order. They ruined my Christmas mood! I will never order from them again and I would not recommend MegaMotorMadness to anyone! Don't buy from this terrible store!

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C
5:28 am EDT

MegaMotorMadness Terrible experience!

Purchased a scooter from MegaMotorMadness and received nothing but headache! Everything seemed fine - I made an order, order was confirmed, they took my money.
Several days later they contacted me and said that they were not able to deliver to my location. I asked them to cancel my order but they said that they were not able to cancel my order and said that I can pay some extra money and then they'll make an exception and will deliver my scooter. What? I really thought that was a joke, but unfortunately it wasn't.
So after many phone calls and emails they finally agreed to refund my money but they took 10% as a restocking fee. Terrible experience! Avoid these clowns at all costs!

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B
7:37 am EST

MegaMotorMadness don't waste your money!

Do not do business with MegaMotorMadness, they have very poor service! I ordered a scooter and paid extra $200 for delivery. I also asked them to check that the scooter was in good condition and that the engine was fine. But I had to continually call and email them in order to get my scooter delivered. Two months later my scooter finally arrived. But I must say it was dead! Scooter was in a terrible condition and looked used. I had to search for some additional details, but it was quite difficult, because it was a made in china scooter! It was in horrible condition, the air filter fell apart and carburettor was filled with metal shavings. I asked them to inspect my scooter before shipping, but obviously, MegaMotorMadness did not do that. Their customer support stated it was my fault. They told the scooter was fine before the shipping. I had to pay extra again for new air filter, but it took them six months to deliver it! Do not waste your money doing business with this company.

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5:05 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I really want to advise all people not to buy from the company www.megamotormadness.com. I ordered scooter and paid them extra $200 for the check of the engine and all parts. To my surprise, the company simply fooled me. They took money and did nothing. Their delivered scooter was piece of crap. I sent rude and angry emails to the customer services, but...

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3:29 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My sister bought scooter for her boy from the company www.megamotormadness.com. She told me that the order arrived on time, but one wheel missed. She called to this company, but all phones were switched off. She also tried to contact the customer services, but it was also fruitless. They didn’t reply. We changed the wheel on our own, but these scammer...

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3:39 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We bought scooter for our older son from the company www.megamotormadness.com. We got it as the seller promised, but the scooter was defective. We decided to contact the customer services, but there was only voice mail. We left messages, but all our attempts were useless. No one called us back or provided any help. We need to reach this scammer, because we have spent large sum on the website. Help us!

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5:46 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I bought bike from the website www.megamotormadness.com. It was really awful experience, ‘coz they delivered damaged bike and some parts missed at all. I called to the customer services and heard only blah-blah. The rep promised to send new parts within couple of weeks, but I called them recently and they told to wait more. I wonder if there are other...

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11:50 am EDT
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MegaMotorMadness Do NOT BUY from this company, They have ZERO Customer SERVICE!!

I bought a scooter from megamotormadness.com when the scooter show up, they claim they have done PDI service which they are lying! I Bought scooter before and I know how they look like after PDI was done, you can tell no one touch the scooter besides me. the scooter will not start and I called in for tech support, their tech support is a joke, they have me check this and that and put me on hold and told me something and then later say forget about what he said...to make the long story short, my scooter will not work, I had to pay a mechanic to fix it for me and I wasn't able to get any service from Megamotormadness. DO NOT BUY FROM THEM! THEY HAVE ABSOULTEY NO CUSTOMER SERVICE AND THEIR ADVERTISEMENT IS A BIG FAT LIE!

Read full review of MegaMotorMadness and 2 comments
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J
J
J_Young
Cogan Station, US
Jul 17, 2014 5:05 am EDT

Great deal! Good service and fast shipping! My children are really enjoying their new four wheeler! Got to ride trails over Memorial weekend! Thanks again!

B
B
bertshannon
Spokane, US
Jun 16, 2014 11:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

We purchased a new 250cc Quad in April and within the first
week of having it realized that the "kill switch" had to be
disconnected or the unit would not run.
We emailed the following day requesting a replacement switch be sent and
received no response. A few days later
we called regarding the title and asked about the email and the replacement
switch. The call was directed to parts
and the employee said he had it marked to order. A couple weeks passed and we called again to
parts to be told it was not ordered, but they would do so that day. Another week went by and the same thing
happened except we were told to check in two days when they heard from their
vendor for the switch. We called again
and were told that the switch was finally shipped. Now, two weeks later, several calls later and
parts is always at lunch. I emailed
again requesting status and was told the item was now back ordered. They blamed the mis-information on a change
in employees. Each time we contact them
about this small replacement part we just get a run-around. At this time the quad itself is lacking an
important safety feature that needs corrected now!

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Overview of MegaMotorMadness complaint handling

MegaMotorMadness reviews first appeared on Complaints Board on Sep 20, 2013. The latest review taotao rhino 250 was posted on Sep 17, 2018. The latest complaint Rip off was resolved on Dec 11, 2017. MegaMotorMadness has an average consumer rating of 2 stars from 12 reviews. MegaMotorMadness has resolved 3 complaints.
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  1. MegaMotorMadness Contacts

  2. MegaMotorMadness phone numbers
    +1 (855) 623-6686
    +1 (855) 623-6686
    Click up if you have successfully reached MegaMotorMadness by calling +1 (855) 623-6686 phone number 0 0 users reported that they have successfully reached MegaMotorMadness by calling +1 (855) 623-6686 phone number Click down if you have unsuccessfully reached MegaMotorMadness by calling +1 (855) 623-6686 phone number 0 0 users reported that they have UNsuccessfully reached MegaMotorMadness by calling +1 (855) 623-6686 phone number
    +1 (561) 948-1483
    +1 (561) 948-1483
    Click up if you have successfully reached MegaMotorMadness by calling +1 (561) 948-1483 phone number 0 0 users reported that they have successfully reached MegaMotorMadness by calling +1 (561) 948-1483 phone number Click down if you have unsuccessfully reached MegaMotorMadness by calling +1 (561) 948-1483 phone number 0 0 users reported that they have UNsuccessfully reached MegaMotorMadness by calling +1 (561) 948-1483 phone number
  3. MegaMotorMadness emails
  4. MegaMotorMadness address
    18558 E. Gale Ave. #110, City of Industry, California, 91748, United States
  5. MegaMotorMadness social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
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