The complaint has been investigated and
resolved to the customer's satisfactionResolved Lennar Homes — 'Smart' fence and backyard
resolved to the customer's satisfaction
So I bought my house in 2010, and at first I was confused as to why they built my foundation so high...I mean it was almost my height in the back of the house (I'm about 5'9'') but the front was about 1 ft high. I understand that natural slope. They dropped a lot of dirt in the backyard so what was almost flat was now a major slant in the back yard. Well water naturally flows downhill and so it would flow to the back of my backyard, and to the left (I live on a corner lot). Well, the fence started coming apart at one post shortly after the warranty expired, so I had to fix it myself. About 1 1/2 months ago we had some pretty severe wind storms hit, one part of the fence at the corner came off the post and was open. Thankfully my dog did not leave my backyard. So I fixed that again. Not to mention that there were multiple houses down the street who had sections of their fence fall down. We had a thunderstorm come through last night and this morning I left for work while it was still dark, and as I got home, I noticed not one section, but the entire side of my fence was down. The posts had broken off beneath the dirt, where the wood started getting softer and slowly rotting because the water naturally flowed towards because of the small hill that Lennar put in my backyard. I also noticed that in the post in the back corner, thenails were put in at an angle, and not even a 1/2'' of each nail were in the post, including 2 nails that were not in the post at all. Thankfully my dog is trained enough that she did not run away, but I am beyond mad at Lennar for the horrible job that their fencing contractor had done and that they are not using qualified people for the job. Because my house and fence is out of warranty, I am having to pay for their failures, and as a business, that is pretty poor practice and ethics to allow pretty bad failure like that.
Oh, and every other house on my block has a small stairway that leads from the door to the grass, not a hill added to the backyard like they put in mine.